National Occupational Classification (NOC) 2016 Version 1.1

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National Occupational Classification (NOC) 2016 Version 1.1
Introduction
Hierarchical structure

6 - Sales and service occupations

This category contains retail and wholesale sales occupations and customer and personal service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

Sales and service occupations can be linked, for the most part, to formal post-secondary or occupation-specific training programs. Others are characterized by periods of formal on-the-job training. Apprenticeship training is available for some specialized service occupations. Progression from sales and service occupations to positions of increased responsibility, or supervision, usually requires occupational experience and may require completion of related training programs.

66 - Sales support occupations

This major group comprises sales occupations that usually require some secondary education. It includes cashiers, service station attendants, store shelf stockers, store clerks and order fillers, and other sales related occupations.

661 - Cashiers

This minor group includes cashiers. They are employed in stores, restaurants, theatres, recreational and sports establishments, currency exchange booths, government offices, business offices and other service, retail and wholesale establishments.

6611 - Cashiers

Cashiers operate cash registers, optical price scanners, computers or other equipment to record and accept payment for the purchase of goods, services and admissions. They are employed in stores, restaurants, theatres, recreational and sports establishments, currency exchange booths, government offices, business offices and other service, retail and wholesale establishments.

  • Illustrative example(s)

    • box office cashier
    • cafeteria cashier
    • grocery store cashier
    • office cashier
    • racetrack cashier
    • self-serve gas bar cashier
    • theatre cashier

    All examples

  • Exclusion(s)

    • Customer services representatives - financial institutions (See 6551 Customer services representatives - financial institutions)
    • Head cashiers (See 6211 Retail sales supervisors)
    • Retail salespersons (See 6421 Retail salespersons)
    • Service station attendants (See 6621 Service station attendants)

  • Main duties

    Cashiers perform some or all of the following duties:

    • Greet customers
    • Establish or identify price of goods, services or admission and tabulate total payment required using electronic or other cash register, optical price scanner or other equipment
    • Weigh produce and bulk foods
    • Receive and process payments by cash, cheque, credit card or automatic debit
    • Wrap or place merchandise in bags
    • Provide information to customers
    • Assist sports spectators and theatre patrons with seat selection
    • Calculate foreign currency exchange
    • Calculate total payments received at end of work shift and reconcile with total sales
    • Verify the age of customers when selling lottery tickets, alcohol or tobacco products
    • May accept reservations and take-out orders
    • May also stock shelves and clean check-out counter area.

  • Employment requirements

    • Some secondary school education is usually required. High school diploma may be required by some employers.
    • A casino gaming licence may be required for cashiers working in gambling casinos.

  • Additional information

    • Cashiers may progress to supervisory positions, such as head cashier, with additional training or experience.
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