National Occupational Classification (NOC) 2016 Version 1.1
This category contains retail and wholesale sales occupations and customer and personal service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.
Sales and service occupations can be linked, for the most part, to formal post-secondary or occupation-specific training programs. Others are characterized by periods of formal on-the-job training. Apprenticeship training is available for some specialized service occupations. Progression from sales and service occupations to positions of increased responsibility, or supervision, usually requires occupational experience and may require completion of related training programs.
This major group comprises supervisory occupations in retail sales, and sales occupations requiring a related post-secondary degree or diploma, or specialized training courses and, in some cases, licensure. It includes retail sales supervisors, technical sales specialists in wholesale trade, retail and wholesale buyers, insurance agents and brokers, real estate agents and salespersons and financial sales representatives.
This minor group includes retail sales supervisors. They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.
This minor group includes technical sales specialists in wholesale trade and retail and wholesale buyers. They are employed by establishments that produce and provide technical goods and services and retail and wholesale establishments; or they may be self-employed.
This minor group includes insurance agents and brokers, real estate agents and salespersons, and financial sales representatives. They are employed by insurance companies, brokerages, banks, credit unions, trust companies and similar financial institutions; in the real estate industry; or they may be self-employed.