Variant of the Classification of Instructional Programs (CIP) Canada 2021 Version 1.0 for Primary groupings

• 10 - Health and related fields
• 51. - Health professions and related programs
• 51.07 - Health and medical administrative services

51.0712 - Medical reception/receptionist

This instructional program class comprises any program that prepares individuals, under the supervision of office managers, nurses, or physicians, to provide customer service, visitor reception, and patient intake and discharge services. These programs include courses in medical office and health care facility procedures, medical terminology, interpersonal skills, record keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.

• Illustrative example(s)

  • dental reception
  • dental receptionist
  • medical office receptionist
  • medical receptionist

  All examples

• Exclusion(s)

  • medical secretary(51.0716)
  • receptionist(52.0406)
  • veterinary receptionist(01.8203)