Variant of the Classification of Instructional Programs (CIP) Canada 2021 Version 1.0 for Primary groupings

01.8203 - Veterinary reception/receptionist

This instructional program class comprises any program that prepares individuals, under the supervision of office managers, veterinary technicians, or veterinarians, to provide customer service, visitor reception, and patient intake and discharge services. These programs include courses in veterinary office and animal care facility procedures, veterinary terminology, interpersonal skills, record-keeping, customer service, telephone skills, data entry, interpersonal communications skills, and applicable policies and regulations.

  • Illustrative example(s)

    • veterinary office reception
    • veterinary office receptionist
    • veterinary reception
    • veterinary receptionist

    All examples

  • Exclusion(s)

    • medical office receptionist(51.0712)
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