Variant of the National Occupational Classification (NOC) 2021 Version 1.0 for Science, Technology, Engineering and Mathematics (STEM)

22311 - Electronic service technicians (household and business equipment)

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies. Apprentices are also included in this unit group.

  • Illustrative example(s)

    • alarm system technician
    • audio-video service technician
    • computer service technician
    • electronic products field service technician
    • electronic service technician apprentice
    • electronic service technician supervisor
    • office equipment service technician
    • photocopy machine technician
    • radio and television service technician
    • satellite antenna servicer

    All examples

  • Exclusion(s)

    • Electrical and electronics engineering technologists and technicians (See 22310 Electrical and electronics engineering technologists and technicians)
    • Telecommunications equipment installation and cable television service technicians (See 72205 Telecommunications equipment installation and cable television service technicians)
  • Main duties

    This group performs some or all of the following duties:

    • Install, maintain and repair household and business electronic equipment, such as televisions, radios, DVD and blueray players, projectors, stereo equipment, photocopiers, computers and peripherals
    • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment
    • Diagnose and locate circuit, component and equipment faults
    • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools
    • Complete work orders, test and maintenance reports
    • May supervise other electronic equipment service technicians.
  • Employment requirements

    • Completion of a two- to three-year college program in electronics
      Completion of a four-year apprenticeship program in electronic servicing and repair
      Completion of high school or college courses in electronics and on-the-job training is required.
    • Trade certification for electronics technicians (consumer products) is available, but voluntary, in Ontario, British Columbia and the Yukon.
  • Additional information

    • Progression to supervisory positions is possible with experience.
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