Variant of CIP 2011 - Primary groupings

• 05 - Business, management and public administration
• 52. - Business, management, marketing and related support services
• 52.04 - Business operations support and assistant services

52.0406 - Receptionist

This instructional program class comprises any program that prepares individuals to perform frontline public relations duties for a business, organization, or answering service. These programs include courses in telephone answering techniques, responding to information requests, keeping caller and/or visitor records, placing business calls, operating telephone switchboards and/or other communications equipment, relaying incoming and interoffice calls, schedule maintenance, and public relations skills.

• Illustrative example(s)

  • operator-receptionist
  • receptionist
  • telephone operator

  All examples

• Exclusion(s)

  • customer service(52.0411)
  • dental receptionist(51.0712)
  • secretary-receptionist(52.0401)