National Occupational Classification (NOC) 2021 Version 1.0

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National Occupational Classification (NOC) 2021 Version 1.0
Introduction
Hierarchical structure

72421 - Appliance servicers and repairers

Appliance servicers and repairers service and repair domestic and commercial appliances. They are employed by repair shops, appliance service companies and repair departments of retail and wholesale establishments, or they may be self-employed. Apprentices are also included in this unit group.

  • Illustrative example(s)

    • appliance service technician
    • appliance service technician apprentice
    • appliance servicer
    • commercial foodservice appliance technician
    • commercial laundry appliance technician
    • dishwasher repairer
    • refrigerator repairer
    • service technician - electrical appliances
    • service technician - gas appliances
    • stove repairer
    • vacuum cleaner repairer
    • washing machine servicer
    • window air conditioner repairer

    All examples

  • Exclusion(s)

    • Contractors and supervisors, mechanic trades (See 72020 Contractors and supervisors, mechanic trades)
    • Electronic service technicians (household and business equipment) (See 22311 Electronic service technicians (household and business equipment))
    • Gas fitters (See 72302 Gas fitters)
    • Heating, refrigeration and air conditioning mechanics (See 72402 Heating, refrigeration and air conditioning mechanics)
    • Other small engine and small equipment repairers (See 72429 Other small engine and small equipment repairers)
    • Residential and commercial installers and servicers (See 73200 Residential and commercial installers and servicers)

  • Main duties

    This group performs some or all of the following duties:

    Small electrical appliance servicers and repairers

    • Repair small electrical appliances, such as lawn and garden equipment and power tools
    • Consult customer or refer to work order to establish nature of the appliance malfunction
    • Observe operation of appliance and conduct voltage, resistance and other tests using electrical test equipment
    • Refer to schematic drawings or product manuals and replace or repair parts or components using hand tools and soldering equipment
    • Prepare estimates and written accounts of work performed.

    Major appliance repairers/technicians

    • Repair major electrical or gas appliances, such as domestic and commercial dishwashing equipment, stoves, laundry equipment and refrigerators in customer's home, in customer's place of business or in repair shop
    • Consult customer or refer to work order to establish nature of the appliance malfunction
    • Diagnose faults by checking controls, condensers, timer sequences, fans and other components using test equipment such as meters and gauges to measure resistance, current, voltage, pressure, temperature, flue gases and flow rates
    • Refer to schematic diagrams or product manuals and disassemble appliance using hand tools
    • Use shop equipment and specialized diagnostic and programming apparatus to repair, adjust and reprogram appliances
    • Replace components and subcomponents and reassemble appliance using hand tools and soldering and brazing equipment
    • Prepare estimates and written accounts of work performed
    • May plan service routes.

  • Employment requirements

    • Completion of secondary school and training courses or a vocational program is usually required.
    • Small appliance repairers usually require some specialized college or high school courses or several months of on-the-job training.
    • Major appliance repairers/technicians require some secondary school education and completion of a college program in appliance repair
      or
      Completion of a three- or four-year apprenticeship program in appliance repair.
    • Appliance service technician, or appliance serviceperson, trade certification is compulsory in Alberta and available, but voluntary, in Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, Ontario, British Columbia, the Northwest Territories and Nunavut.
    • A provincial gas fitter licence, or gas appliance technician certificate, may be required for gas appliance service technicians.
    • Red Seal endorsement is also available to qualified appliance service technicians upon successful completion of the interprovincial Red Seal examination.

  • Additional information

    • The Red Seal endorsement allows for interprovincial mobility.
    • Progression to supervisory positions is possible with experience.
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