National Occupational Classification (NOC) 2021 Version 1.0

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22220 - Computer network and web technicians

Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Web technicians set up and maintain internet, extranet and intranet web sites and web server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the public and private sectors. Computer network technicians who are supervisors are included in this group.

  • Illustrative example(s)

    • computer network technician
    • data centre operator
    • Internet Web site technician
    • local area network (LAN) administrator
    • local area network (LAN) technician
    • network administrator
    • network support technician
    • network system administrator
    • Web technician

    All examples

  • Exclusion(s)

    • Advertising, marketing and public relations managers (See 10022 Advertising, marketing and public relations managers)
    • Computer engineers (except software engineers and designers) (See 21311 Computer engineers (except software engineers and designers))
    • Computer systems developers and programmers (See 21230 Computer systems developers and programmers)
    • Information systems testing technicians (See 22222 Information systems testing technicians)
    • User support technicians (See 22221 User support technicians)
    • Web designers (See 21233 Web designers)
  • Main duties

    This group performs some or all of the following duties:

    Computer and network operators

    • Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
    • Evaluate and install computer hardware, networking software, operating system software and software applications
    • Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
    • Provide problem-solving services to network users
    • Perform routine network start up and close down and maintain control records
    • Perform data backups and disaster recovery operations
    • Conduct tests and perform security and quality controls
    • Perform shell scripting or other basic scripting tasks
    • May supervise other workers in this group.

    Web technicians

    • Install, maintain, troubleshoot and upgrade Web-server hardware and software
    • Implement network traffic and security monitoring software, and optimize server performance
    • Control and monitor e-mail use, Web navigation, and installed software
    • Respond to requests for help and information from Web site visitors and Web site designers.
  • Employment requirements

    • Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
    • Certification or training provided by software vendors may be required by some employers.
    • Registration with a regulatory body is required in Saskatchewan.
  • Additional information

    • Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.
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