National Occupational Classification (NOC) 2021 Version 1.0


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13100 - Administrative officers

Administrative officers oversee and implement administrative procedures, establish work priorities, conduct analyses of administrative operations and coordinate acquisition of administrative services such as office space, supplies and security services. They are employed throughout the public and private sectors. Administrative officers who are supervisors are included in this unit group.

  • Illustrative example(s)

    • access to information and privacy officer
    • administrative officer
    • administrative services coordinator
    • forms management officer
    • office administrator
    • office manager
    • office services coordinator
    • planning officer
    • records analyst - access to information
    • surplus assets officer
    • university admissions officer

    All examples

  • Inclusion(s)

    • communications service coordinator
    • exam invigilator - post-secondary institution
    • exam supervisor - post-secondary institution
    • implementation officer
    • liaison officer
    • public trustee
    • regional services chief
    • relocation commissioner
  • Exclusion(s)

    • Administrative services manager (See 10019 Other administrative services managers)
    • Conference and event planners (See 12103 Conference and event planners)
    • Executive assistants (See 12100 Executive assistants)
    • Property administrators (See 13101 Property administrators)
  • Main duties

    This group performs some or all of the following duties:

    • Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
    • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
    • Carry out administrative activities associated with admissions to post-secondary educational institutions
    • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
    • Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
    • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
    • Assist in preparation of operating budget and maintain inventory and budgetary controls
    • Assemble data and prepare periodic and special reports, manuals and correspondence
    • May supervise records management technicians and related staff.
  • Employment requirements

    • Completion of secondary school is required.
    • A university degree or college diploma in business or public administration may be required.
    • Experience in a senior clerical or executive secretarial position related to office administration is usually required.
    • Project management certification may be required by some employers.
  • Additional information

    • Progression to administrative service management positions is possible with experience.
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