National Occupational Classification (NOC) 2021 Version 1.0

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6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

65 - Sales and service support occupations

This major group comprises sales and service support occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 5. Occupations classified in TEER 5, as those included in this group with a 5 as the second digit of their code, are typically accessible with short work demonstration and no formal educational requirements.

653 - Support occupations in cleaning and related services

This sub-major group comprises support occupations in cleaning and related services, and other service support occupations.

6532 - Service support and related occupations

This minor group comprises service support and related occupations, including dry cleaning, laundry and related occupations, and other service support occupations not elsewhere classified. They are employed in dry cleaning, laundry and fur cleaning establishments, in the laundries of hotels, hospitals and other institutions; and by a wide range of establishments.

65320 - Dry cleaning, laundry and related occupations

Dry cleaning and laundry machine operators operate machines to dry-clean or launder garments and other articles. Dry cleaning and laundry inspectors and assemblers check finished garments and other articles to ensure that they meet required standards for dry-cleaning, laundering and pressing, and assemble and bag finished garments and other articles. This unit group also includes workers who iron, press or otherwise finish garments and household articles. They are employed in dry cleaning, laundry and fur cleaning establishments, and in the laundries of hotels, hospitals and other institutions.

  • Illustrative example(s)

    • assembler - laundry and dry cleaning
    • bagger - laundry and dry cleaning
    • drapery cleaner
    • dry cleaner
    • dyer - laundry and dry cleaning
    • finisher - laundry and dry cleaning
    • fur cleaner - laundry and dry cleaning
    • hand finisher - laundry and dry cleaning
    • inspector - laundry and dry cleaning
    • laundry machine operator
    • laundry worker
    • leather cleaner - laundry and dry cleaning
    • presser - laundry and dry cleaning
    • pressing machine tender - laundry and dry cleaning
    • silk finisher - laundry and dry cleaning
    • steam finisher - laundry and dry cleaning
    • suede cleaner - laundry and dry cleaning

    All examples

  • Exclusion(s)

    • Alterations dressmaker AND alterations seamstress (See 64200 Tailors, dressmakers, furriers and milliners)
    • Dry cleaning service manager (See 60040 Managers in customer and personal services)
    • Dry cleaning supervisor (See 62029 Other services supervisors)
  • Main duties

    This group performs some or all of the following duties:

    Dry cleaning and laundry machine operators

    • Operate dry cleaning machines to dry-clean dresses, suits, coats, sweaters and other garments, draperies, cushion covers and other articles
    • Sort garments and operate washing machines and dryers to clean and dry clothing, sheets, blankets, towels and other articles
    • Operate machines to clean and blow-dry fur garments
    • Operate machines to dry-clean, dye, spray, re-oil, and re-buff suede and leather garments
    • Mix and add detergents, dyes, bleaches, starches and other solutions and chemicals.

    Dry cleaning and laundry inspectors and assemblers

    • Check finished garments and other articles to ensure that they are properly dry-cleaned or laundered
    • Record damaged or improperly dry-cleaned or laundered garments and other articles
    • Use hand-held steam iron to touch up finished garments and other articles
    • Assemble and bag finished garments and other articles
    • Match invoices with tags on garments or other articles.

    Ironing, pressing and finishing workers

    • Operate finishing equipment such as steam pressers, and use hand irons to finish pants, jackets, shirts, skirts and other dry cleaned and laundered articles
    • Hand iron laundered fine linens or dry-cleaned silk garments
    • Operate fur ironing and glazing equipment to finish fur garments and other fur articles
    • Fold and bag dry cleaned and laundered articles
    • May operate laundering equipment.

    Workers in this group may specialize in finishing suede, leather, fur and delicate articles.

  • Employment requirements

    • Some secondary school education is required.
    • Four to eight weeks of on-the-job training are usually provided.
    • Dry cleaning and laundry machine operators may require experience as inspectors or assemblers.
    • Suede, leather and fur cleaners may require experience as dry cleaning or laundry machine operators.
  • Additional information

    • Progression to supervisory dry cleaning and laundry occupations is possible with additional training and experience.
65329 - Other service support occupations

Workers in other service support occupations perform a range of services. They are employed in a wide variety of establishments: places of employment are usually indicated in the job title.

  • Illustrative example(s)

    • beauty salon attendant
    • car jockey
    • cloakroom attendant
    • door attendant (except hotel)
    • funeral home attendant
    • fur storage attendant
    • hotel valet
    • laundromat attendant
    • parking lot attendant
    • shoe shiner
    • tanning salon attendant
    • theatre usher
    • ticket taker
    • toll booth attendant

    All examples

  • Exclusion(s)

    • Operators and attendants in amusement, recreation and sport (See 65211 Operators and attendants in amusement, recreation and sport)
    • Other services supervisors (See 62029 Other services supervisors)
  • Main duties

    This group performs some or all of the following duties:

    Beauty salon attendants

    • Shampoo, condition and dry customers' hair and assist hair stylists as directed
    • Keep work areas clean.

    Door attendants

    • Assist persons entering or leaving residential buildings, theatres and similar establishments
    • May call taxis and assist with parcels.

    Funeral home attendants

    • Drive hearses
    • Arrange lights and floral displays
    • Escort mourners and act as pallbearers
    • Clean funeral parlours and chapels.

    Laundromat attendants

    • Replenish vending machines
    • Provide change
    • Explain operation of machines to customers
    • Clean the laundromat and arrange for the repair of broken machines
    • May wash, dry and fold laundry for customers
    • May operate dry cleaning machines for customers.

    Parking lot attendants and car jockeys

    • Collect parking fees and issue ticket stubs
    • Direct customers to parking spaces and park cars.

    Ticket takers and ushers

    • Collect admission tickets or passes from patrons at entertainment events and direct patrons to their seats.

    Other workers in this group

    • Perform services specific to the establishments in which their occupations are found.
  • Employment requirements

    • There are no specific education requirements for occupations in this unit group.
    • A valid driver's licence is required for some occupations in this unit group, such as funeral attendant and car jockey.
    • Drone pilots with a maximum takeoff drone weight of 25 kilograms must pass an online exam (small basic exam) and for takeoff weight of above 25 kilograms, they must pass an online exam (small advanced exam) and an in-person flight review with Transport Canada to get their Drone pilot certificate-advanced operations.
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