National Occupational Classification (NOC) 2021 Version 1.0

6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

60 - Middle management occupations in retail and wholesale trade and customer services

This major group comprises middle management occupations in retail and wholesale trade and customer services. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 0. The occupations classified under TEER 0, as those included in this group with zero (0) as the second digit of their code, are considered management occupations.

600 - Middle management occupations in retail and wholesale trade and customer services

This sub-major group comprises middle management occupations in retail and wholesale trade and customer services, including corporate sales managers; retail and wholesale trade managers; managers in food service and accommodation; and managers in customer and personal services.

6001 - Corporate sales managers

This minor group comprises corporate sales managers. They are employed by commercial, industrial and wholesale and retail trade establishments.

60010 - Corporate sales managers

Corporate sales managers plan, organize, direct, control and evaluate the activities of establishments and departments involved in commercial, industrial, institutional, e-business and wholesale and retail sales. They are employed by commercial, industrial and wholesale and retail trade establishments.

• Illustrative example(s)

  • corporate sales manager
  • national accounts manager - sales
  • regional sales manager
  • trade expansion manager

  All examples

• Exclusion(s)

  • Advertising, marketing and public relations managers (See 10022 Advertising, marketing and public relations managers)
  • Retail and wholesale trade managers (See 60020 Retail and wholesale trade managers)
  • Senior managers - trade, broadcasting and other services (See 00014 Senior managers - trade, broadcasting and other services)
  • Technical sales supervisor (See 62100 Technical sales specialists - wholesale trade)

• Main duties

  This group performs some or all of the following duties:

  • Plan direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
  • Organize regional and divisional sales operations
  • Establish organizational policies and procedures in relation to sales
  • Determine strategic planning related to new product lines
  • Lead sales team in building relationships with business clients and manage negotiations of sales contracts
  • Recruit, organize, train and manage staff
  • May work with the marketing department to understand and communicate marketing messages to the field.

• Employment requirements

  • A university degree or college diploma in business or in a related field with a specialization in sales
    and
    Several years of experience as a sales representative or in a related occupation are usually required.

• Additional information

  • Progression to senior management positions is possible with experience.