National Occupational Classification (NOC) 2021 Version 1.0

1 - Business, finance and administration occupations

This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.

14 - Administrative and financial support and supply chain logistics occupations

This major group comprises administrative and financial support and supply chain logistics occupations, including office support and data entry occupations; financial, insurance and related administrative support workers; library, correspondence and other clerks, and supply chain logistics, tracking and scheduling coordination occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 4. Occupations classified in TEER 4, as those included in this group with a 4 as the second digit of their code, typically require completion of secondary school; or several weeks of on-the-job training with some secondary school education; or experience in a related occupation from TEER 5, when applicable (TEER 5 includes occupations with a 5 as a second digit in their code).

141 - Office, court, and data support occupations

This sub-major group comprises office, court, and data support occupations, including general office support workers, receptionists, personnel clerks, court clerks and related court services occupations, as well as survey, statistical and data entry occupations.

1411 - Survey, statistical and data entry occupations

This minor group comprises survey, statistical and data entry occupations, including survey interviewers and statistical clerks, data entry clerks, and desktop publishing operators and related occupations. They are employed by market research and polling firms, government departments and agencies, utility companies, contact centres and other establishments throughout the public and private sectors.

14110 - Survey interviewers and statistical clerks

Survey interviewers contact individuals to gather information for market research, public opinion polls or election and census enumeration. Statistical clerks code and compile interview and other data into reports, lists, directories and other documents. They are employed by market research and polling firms, government departments and agencies, utility companies, contact centres and other establishments. This unit group also includes clerks who observe and record information on traffic flow.

• Illustrative example(s)

  • census enumerator
  • coding clerk - statistics
  • election enumerator
  • interview clerk
  • poll clerk
  • public opinion interviewer
  • statistical clerk
  • survey interviewer
  • telephone survey clerk

  All examples

• Inclusion(s)

  • meter reader

• Exclusion(s)

  • Correspondence, publication and regulatory clerks (See 14301 Correspondence, publication and regulatory clerks)
  • Other customer and information services representatives (See 64409 Other customer and information services representatives)
  • Statistical officers and related research support occupations (See 12113 Statistical officers and related research support occupations)
  • Telemarketer (See 65109 Other sales related occupations)

• Main duties

  This group performs some or all of the following duties:

  Survey interviewers

  • Contact individuals by telephone or in person and explain the purpose of the interview
  • Ask questions following the outlines of questionnaires and surveys
  • Record responses on paper or enter responses directly into a computer database through computer-assisted interviewing systems.

  Statistical clerks

  • Check information gathered for completeness and accuracy
  • Code information according to established coding manuals and enter data into statistical-based computer programs
  • Conduct routine statistical analysis of data
  • Compile interview and other data into reports and lists.

• Employment requirements

  • Completion of secondary school may be required.
  • Experience in the operation of a computer may be required.
  • On-the-job training is usually provided.
  • May require driver's licence.

14111 - Data entry clerks

Data entry clerks input coded, statistical, financial and other information into computerized databases, spreadsheets or other templates using a keyboard, mouse, or optical scanner, speech recognition software or other data entry tools. They are employed in the private and public sectors.

• Illustrative example(s)

  • data control clerk
  • data entry operator
  • data input clerk
  • data processor
  • payment entry clerk

  All examples

• Exclusion(s)

  • General office support workers (See 14100 General office support workers)
  • Supervisors, general office and administrative support workers (See 12010 Supervisors, general office and administrative support workers)

• Main duties

  This group performs some or all of the following duties:

  • Receive and register invoices, forms, records and other documents for data capture
  • Input data into computerized databases, spreadsheets or other templates using a keyboard, mouse, or optical scanner, speech recognition software or other data entry tools
  • Import and/or export data between different kinds of software
  • Verify accuracy and completeness of data
  • Identify, label and organize electronic storage media
  • Maintain libraries of electronic storage media.

• Employment requirements

  • Completion of secondary school may be required.
  • College or other courses in data entry may be required.

• Additional information

  • Progression to senior positions is possible with experience.

14112 - Desktop publishing operators and related occupations

Desktop publishing operators and workers in related occupations use computers to enter copy into a typesetting system or operate typesetting output equipment to produce text that is ready to print. They are employed by firms that specialize in typesetting, commercial printing companies, publishing and printing companies and various establishments in the public and private sectors that have in-house printing departments.

• Illustrative example(s)

  • braille keyboard operator - typesetting
  • compositor - typesetting
  • computer typesetter
  • copy marker - typesetting
  • desktop compositor
  • desktop publishing (DTP) operator
  • input operator - typesetting
  • markup person - typesetting
  • output operator - typesetting
  • photocomposition typesetter
  • photocompositor
  • phototypesetting machine operator
  • typographer

  All examples

• Inclusion(s)

  • terminal operator

• Exclusion(s)

  • Desktop publishing operators supervisor (See 12010 Supervisors, general office and administrative support workers)
  • File preparation operator (See 94151 Camera, platemaking and other prepress occupations)
  • Graphic arts copy stylist (See 52111 Graphic arts technicians)
  • Graphic designers and illustrators (See 52120 Graphic designers and illustrators)
  • Paste-up artist (See 52111 Graphic arts technicians)
  • Pre-flight operator - printing (See 94151 Camera, platemaking and other prepress occupations)
  • Proofreader (See 14301 Correspondence, publication and regulatory clerks)

• Main duties

  This group performs some or all of the following duties:

  Desktop publishing operators

  • Operate desktop publishing software and equipment to design, lay out and produce camera-ready copy and may perform pre-flight operator duties
  • Mark copy with computer codes and typographic instructions before it is typeset

  Typesetting input and output operators

  • Input copy, codes or commands and subsequent corrections into typesetting device or system
  • Operate media conversion equipment to process and format copy transmitted through telecommunications
  • Operate and tend typesetting output devices, load and process photosensitive material and perform routine maintenance.

• Employment requirements

  • Completion of secondary school is required.
  • Completion of a college program in graphic arts, or other training in typography, computer typesetting or desktop publishing, is usually required.

• Additional information

  • Progression to supervisory positions is possible through experience.