National Occupational Classification (NOC) 2021 Version 1.0
This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.
This major group comprises sales and service representatives and other customer and personal services occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 4. Occupations classified in TEER 4, as those included in this group with a 4 as the second digit of their code, typically require completion of secondary school; or several weeks of on-the-job training with some secondary school education; or experience in a related occupation from TEER 5, when applicable (TEER 5 includes occupations with a 5 as a second digit in their code).
This sub-major group comprises occupations in food and beverage service; in travel and accommodation; and in tourism and amusement services.
This minor group comprises occupations in food and beverage service, including Maîtres d'hôtel and hosts/hostesses, and bartenders. They are employed by restaurants, hotel dining rooms, private clubs, cocktail lounges, bars, taverns, banquet halls and similar establishments.
This minor group comprises occupations in travel and accommodation, including travel counsellors; pursers and flight attendants; airline ticket and service agents; ground and water transport ticket agents, cargo service representatives, and related clerks; and hotel front desk clerks. They are employed by travel agencies, transportation and tourism firms, travel wholesalers, bus, railway, airline, tour boat and cruise ship companies, public transit establishments, hotels, motels, resorts and freight forwarding and shipping companies.
This minor group comprises tourism and amusement services occupations, including tour and travel guides; casino workers; and outdoor sport and recreational guides. They are employed by tour operators, resorts and other establishments, casinos and private companies; or they may be self-employed.