National Occupational Classification (NOC) 2016 Version 1.3

A

Statistics Canada's Trust Centre: Learn how Statistics Canada keeps your data safe and protects your privacy.

0632 - Accommodation service managers

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

  • Illustrative example(s)

    • bed and breakfast operator
    • front desk manager - accommodation services
    • guest-house operator
    • hotel assistant manager
    • hotel director
    • hotel manager
    • motel manager
    • reservations manager
    • seasonal resort manager
    • ski resort manager
    • tourist home operator

    All examples

  • Exclusion(s)

    • Advertising, marketing and public relations managers (See 0124 Advertising, marketing and public relations managers)
    • Executive housekeepers (See 6312 Executive housekeepers)
    • Facility operation and maintenance managers (See 0714 Facility operation and maintenance managers)
    • Restaurant and food service managers (See 0631 Restaurant and food service managers)
    • Retail and wholesale trade managers (See 0621 Retail and wholesale trade managers)
  • Main duties

    This group performs some or all of the following duties:

    • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
    • Prepare budgets and monitor revenues and expenses
    • Participate in the development of pricing and promotional strategies
    • Negotiate with suppliers for the provision of materials and supplies
    • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
    • Recruit and supervise staff, oversee training and set work schedules
    • Resolve customer complaints.
  • Employment requirements

    • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
    • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
Report a problem on this page

Is something not working? Is there information outdated? Can't find what you're looking for?

Please contact us and let us know how we can help you.

Privacy notice

Date modified: