Classification of performance indicators to monitor long term objectives, total response
Classification structure
| Code | Title |
|---|---|
| 1 | Gross margin / operating margin growth |
| 2 | Sales / income growth |
| 3 | Shareholder dividends growth |
| 4 | Market / customer share growth |
| 5 | Increased customer satisfaction |
| 6 | Increased sales of new products |
| 7 | Improved delivery time |
| 8 | Other performance indicators |
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