National Occupational Classification (NOC) 2011

• 1 - Business, finance and administration occupations
• 12 - Administrative and financial supervisors and administrative occupations
• 121 - Administrative services supervisors

1212 - Supervisors, finance and insurance office workers

Supervisors in this unit group supervise and co-ordinate the activities of workers in the following unit groups: Accounting and Related Clerks (1431), Payroll Clerks (1432), Banking, Insurance and Other Financial Clerks (1434) and Collectors (1435). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the private and public sectors.

• Illustrative example(s)

  • accounts payable supervisor
  • accounts receivable supervisor
  • bank clerks supervisor
  • billing supervisor
  • bookkeeping supervisor
  • collection supervisor
  • credit supervisor
  • payroll supervisor
  • supervisor of accounting
  • supervisor, claims adjusters

  All examples

• Exclusion(s)

  • Customer and information services supervisors (6314)
  • Financial managers (0111)
  • Other financial officers (1114)

• Main duties

  Supervisors in this unit group perform some or all of the following duties:

  • Implement efficient working processes and co-ordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
  • Examine and verify accuracy of work and authorize routine payments, credits and other transactions
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

• Employment requirements

  • Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
  • Experience in the clerical occupation supervised is required.