National Occupational Classification (NOC) 2011
- 0 - Management occupations
- 01-05 - Specialized middle management occupations
- 011 - Administrative services managers
0114 - Other administrative services managers
This unit group includes managers who plan, organize, direct, control and evaluate departments responsible for corporate governance and regulatory compliance, records management, security services, admissions and other administrative services not elsewhere classified. Also included in this unit group are managers responsible for departments involved in two or more of the following activities: finance, human resources, purchasing, computer systems or administrative services. Managers in this unit group are employed throughout the public and private sector.
Illustrative example(s)
- business manager - non-profit organization
- chief, administrative services
- inventory control manager
- manager, administrative services
- manager, security
- manager, support services
- records administrator
- regional administrative manager
Exclusion(s)
- Computer and information systems managers (0213)
- Facility operation and maintenance managers (0714)
- Financial managers (0111)
- Human resources managers (0112)
- Purchasing managers (0113)
Main duties
Managers in this unit group perform some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establishment
- Plan, administer and control budgets for contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Interview, hire and oversee training for staff.
Employment requirements
- A bachelor's degree or college diploma in business administration or a related administrative services field is usually required.
- Several years of experience at a professional level in business administration, finance or administrative services are usually required.
- An Associate of the Institute of the Chartered Secretaries and Administrators (ACIS), Fellow of the Institute of Chartered Secretaries and Administrators (FCIS) or a Professional Administrator (P Adm) designation may be required for some occupations in this group.
- Certification in health information management by the Canadian Health Information Management Association (CHIMA) may be required.
- In Quebec, certification with the Association québécoise des archivistes médicales may be required.
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