National Occupational Classification (NOC) 2011


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1 - Business, finance and administration occupations

14 - Office support occupations

145 - Library, correspondence and other clerks

1451 - Library assistants and clerks

Library assistants and clerks issue and receive library materials, sort and shelve books and provide general library information to users. They also perform clerical functions. Library clerks are employed by libraries or other establishments with library services.

  • Illustrative example(s)

    • circulation clerk - library
    • interlibrary loan clerk
    • library assistant
    • library page
    • periodicals clerk
    • reference clerk
    • shelving clerk - library

    All examples

  • Exclusion(s)

    • Librarians (5111)
    • Library technicians (See 5211 Library and public archive technicians)
    • Supervisors, library, correspondence and related information workers (1213)
  • Main duties

    Library assistants and clerks perform some or all of the following duties:

    • Issue and receive library books and other materials
    • Sort and reshelve books and other library materials
    • Perform clerical activities such as manual and electronic filing and record payments received
    • Maintain journal subscriptions
    • Assist library users in accessing library materials and online resources, and in making interlibrary loans.
  • Employment requirements

    • Completion of secondary school is usually required.
  • Additional information

    • Progression to more senior positions is possible with experience and post-secondary education related to library science.
1452 - Correspondence, publication and regulatory clerks

Clerks in this unit group write correspondence, proofread material for accuracy, compile material for publication, verify, record and process forms and documents, such as applications, licences, permits, contracts, registrations and requisitions, and perform other related clerical duties in accordance with established procedures, guidelines and schedules. They are employed by newspapers, periodicals, publishing firms and by establishments throughout the private and public sectors.

  • Illustrative example(s)

    • advertising clerk
    • application clerk
    • authorization clerk
    • by-law clerk
    • classified advertising clerk
    • contract clerk
    • correspondence clerk
    • customs clerk
    • directory compiler
    • documentation clerk
    • editorial assistant
    • import clerk
    • licence clerk
    • passport clerk
    • press clipper
    • proofreader
    • publication clerk
    • reader
    • registration clerk
    • registry clerk
    • translation clerk

    All examples

  • Exclusion(s)

    • Professional occupations in advertising, marketing and public relations (1123)
    • Supervisors, library, correspondence and related information workers (1213)
  • Main duties

    The following is a summary of main duties for some occupations in this unit group:

    • Classified advertising clerks receive customers' orders for classified advertising, write and edit copy, calculate advertising costs and bill customers.
    • Correspondence clerks write business and government correspondence such as replies to requests for information and assistance, damage claims, credit and billing enquiries and service complaints.
    • Editorial assistants and publication clerks assist in the preparation of periodicals, advertisements, catalogues, directories and other material for publication; proofread material; verify facts and conduct research.
    • Proofreaders read material prior to publication to detect and mark for correction any grammatical, typographical or compositional errors within tight deadlines.
    • Readers and press clippers read newspapers, magazines, press releases and other publications to locate and file articles of interest to staff and clients.
    • Regulatory clerks compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions and other forms and documents in accordance with established procedures using processing systems; and authorize and issue licences, permits, registration papers, reimbursements and other material after requested documents have been processed and approved.
  • Employment requirements

    • Completion of secondary school is required.
    • Additional courses or a diploma in writing, journalism or a related field may be required.
    • Previous clerical or administrative experience may be required.
  • Additional information

    • Progression to supervisory positions is possible with experience.
1454 - Survey interviewers and statistical clerks

Survey interviewers contact individuals to gather information for market research, public opinion polls or election and census enumeration. Statistical clerks code and compile interview and other data into reports, lists, directories and other documents. Workers in this unit group are employed by market research and polling firms, government departments and agencies, utility companies, contact centres and other establishments. This unit group also includes clerks who observe and record information on traffic flow.

  • Illustrative example(s)

    • census enumerator
    • coding clerk - statistics
    • election enumerator
    • interview clerk
    • poll clerk
    • public opinion interviewer
    • statistical clerk
    • survey interviewer
    • telephone survey clerk

    All examples

  • Exclusion(s)

    • Correspondence, publication and regulatory clerks (1452)
    • Other customer and information services representatives (6552)
    • Statistical officers and related research support occupations (1254)
    • Telemarketers (See 6623 Other sales related occupations)
  • Main duties

    Survey interviewers perform some or all of the following duties:

    • Contact individuals by telephone or in person and explain the purpose of the interview
    • Ask questions following the outlines of questionnaires and surveys
    • Record responses on paper or enter responses directly into a computer database through computer-assisted interviewing systems.

    Statistical clerks perform some or all of the following duties:

    • Check information gathered for completeness and accuracy
    • Code information according to established coding manuals and enter data onto computers
    • Conduct routine statistical analysis of data
    • Compile interview and other data into reports and lists.
  • Employment requirements

    • Completion of secondary school may be required.
    • Experience in the operation of a computer may be required.
    • On-the-job training is usually provided.
    • May require driver's licence.
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