North American Industry Classification System (NAICS) 2007 - Labour Force Survey

• 8.2 - Service-Producing Industries
• 8.2.5 - Business, building and other support services
• 56 - Administrative and Support, Waste Management and Remediation Services
• 561 - Administrative and Support Services
• 5614 - Business Support Services

56142 - Telephone Call Centres

This industry comprises establishments primarily engaged in receiving and/or making telephone calls for others. These establishments are engaged in activities such as soliciting or providing information; promoting products or services; taking orders; and raising funds for clients. This industry also includes establishments primarily engaged in answering telephone calls and relaying messages to clients; and establishments primarily engaged in providing voice mailbox services.