National Occupational Classification (NOC) 2021 Version 1.0

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National Occupational Classification (NOC) 2021 Version 1.0
Introduction
Hierarchical structure

12012 - Supervisors, library, correspondence and related information workers

Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.

  • Illustrative example(s)

    • advertising clerks supervisor
    • correspondence clerks supervisor
    • library clerks supervisor
    • publication clerks supervisor
    • statistical clerks supervisor
    • survey interviewers supervisor

    All examples

  • Exclusion(s)

    • Librarians (See 51100 Librarians)
    • Library and public archive technicians (See 52100 Library and public archive technicians)

  • Main duties

    This group performs some or all of the following duties:

    • Coordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licences, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
    • Train workers in job duties and company policies
    • Requisition supplies and materials
    • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
    • May perform the same duties as workers supervised.

  • Employment requirements

    • Completion of secondary school is required.
    • Completion of college courses related to area supervised may be required.
    • Experience in the clerical occupation supervised is usually required.
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