Public Service Employee Survey, 2017

Introduction (INT) - Question identifier:INT_R05

Why we conduct this survey?

Introduction (INT) - Question identifier:INT_R10

We invite you to participate in the seventh Public Service Employee Survey (PSES) conducted by Statistics Canada on behalf of the Office of the Chief Human Resources Officer from the Treasury Board of Canada Secretariat.

Your participation is very important. The results of the PSES will enable departments and agencies to strengthen people management practices by identifying what is working well and where improvements are required. This voluntary survey is conducted under the authority of the Statistics Act, which ensures that the information you provide will be kept confidential. In addition, Statistics Canada will safeguard your identity by grouping your responses with those of other respondents when reporting results. Individual responses and results for very small groups will never be shared with government departments or agencies.

A limited number of employees from Statistics Canada and the Treasury Board of Canada Secretariat will have access to the data for statistical and research purposes and will adhere to the same security and confidentiality requirements as other surveys conducted by Statistics Canada.

The survey takes approximately 20 to 25 minutes to complete. You may save your answers and return to the survey at any point in time. The deadline to submit your completed questionnaire is September 29, 2017. We encourage all employees, including students, to participate in this survey.

We appreciate your participation and contribution to creating a better workplace.

Anil Arora
Chief Statistician
Statistics Canada

Anne Marie Smart
Chief Human Resources Officer
Treasury Board Of Canada Secretariat

Introduction (INT) - Question identifier:INT_R15

Other important information

Introduction (INT) - Question identifier:INT_R20

Authorization and confidentiality

Introduction (INT) - Question identifier:INT_R25

Data are collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19. Your information will be kept strictly confidential.

Introduction (INT) - Question identifier:INT_R30

Reporting results

Introduction (INT) - Question identifier:INT_R35

Suppression rules applied by Statistics Canada in PSES aggregate tables are two-fold: (1) a minimum of 10 responses for each question is required and (2) an additional suppression rule requiring a minimum of 5 responses per question answer is applied to sensitive questions, for example those relating to discrimination.

Introduction (INT) - Question identifier:INT_R40

Printing a blank questionnaire

Introduction (INT) - Question identifier:INT_R45

For reference purposes, you may print a blank questionnaire by selecting the following link:
<insert link here>.

Introduction (INT) - Question identifier:INT_R50

Printing your completed questionnaire

Introduction (INT) - Question identifier:INT_R55

You may print this questionnaire once you have completed and submitted it.

My Job (JOB) - Question identifier:JOB_Q05

I have the materials and equipment I need to do my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q10

The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q15

When I prepare written materials, including email, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q20

My physical environment (e.g., office, workspace) is suitable for my job requirements.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q25

I get the training I need to do my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q30

My job is a good fit with my interests.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q35

My job is a good fit with my skills.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q40

I have the information, training and equipment I need to ensure my health and safety at work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q45

I have support at work to balance my work and personal life.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q50

I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q55

I get a sense of satisfaction from my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q60

I receive meaningful recognition for work well done.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q65

I have clear work objectives.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q70

I know how my work contributes to the achievement of my department's or agency's goals.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q75

Overall, I feel valued at work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q80

I am proud of the work that I do.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q90

I have opportunities to provide input into decisions that affect my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q95

I am encouraged to be innovative or to take initiative in my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q100

I have support at work to provide a high level of service.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q105

Overall, I like my job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q110

I can complete my assigned workload during my regular working hours.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115A

I feel that the quality of my work suffers because of
constantly changing priorities

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115B

I feel that the quality of my work suffers because of
lack of stability in my department or agency

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115C

I feel that the quality of my work suffers because of
too many approval stages

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115D

I feel that the quality of my work suffers because of
unreasonable deadlines

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115E

I feel that the quality of my work suffers because of
having to do the same or more work, but with fewer resources

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115F

I feel that the quality of my work suffers because of
high staff turnover

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Job (JOB) - Question identifier:JOB_Q115G

I feel that the quality of my work suffers because of
overly complicated or unnecessary business processes

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q05

During meetings in my work unit, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q10

I am satisfied with how interpersonal issues are resolved in my work unit.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q15

In my work unit, every individual is accepted as an equal member of the team.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q20

In my work unit, I believe that we hire people who can do the job.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q25

In my work unit, the process of selecting a person for a position is done fairly.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q30

In my work unit, unsatisfactory employee performance is managed effectively.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Work Unit (MWU) - Question identifier:MWU_Q35

In my work unit, individuals behave in a respectful manner.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q05

I receive useful feedback from my immediate supervisor on my job performance.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q10

I can count on my immediate supervisor to keep his or her promises.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q15

My immediate supervisor keeps me informed about the issues affecting my work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q20

When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q25

Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q30

My immediate supervisor creates an environment where I feel free to discuss with him or her matters that affect my well-being at work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q35

My immediate supervisor seems to care about me as a person.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q40

I am satisfied with the quality of supervision I receive.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Immediate Supervisor (MIS) - Question identifier:MIS_Q45

Are you a supervisor?

• 1: Yes
• 2: No

Senior Management (SMT) - Question identifier:SMT_Q05

I receive the support I need from senior management to address unsatisfactory performance issues in my work unit.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q10

Senior managers in my department or agency lead by example in ethical behaviour.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q15

I have confidence in the senior management of my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q20

Senior management in my department or agency makes effective and timely decisions.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q25

I believe that senior management will try to resolve concerns raised in this survey.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Senior Management (SMT) - Question identifier:SMT_Q30

Essential information flows effectively from senior management to staff.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q05

My department or agency does a good job of communicating its vision, mission and goals.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q10

Employees in my department or agency carry out their duties in the public's interest.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q15

If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q20

Discussions about values and ethics occur in my workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q25

I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q30

During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q35

The training offered by my department or agency is available in the official language of my choice.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q40

My department or agency does a good job of supporting employee career development.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q45

I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q47

I feel I would be supported by my department or agency if I proposed a new idea.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q50

My department or agency implements activities and practices that support a diverse workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q55

I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q60

Overall, my department or agency treats me with respect.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q65

I would recommend my department or agency as a great place to work.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q70

I am satisfied with my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

My Organization (Department or Agency) (ORG) - Question identifier:ORG_Q75

I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Mobility and Retention (MAR) - Question identifier:MAR_Q05

Do you intend to leave your current position in the next two years?

• 1: Yes
• 2: No
• 3: Not sure

Mobility and Retention (MAR) - Question identifier:MAR_Q10

Please indicate your reason for leaving.

• 1: To retire
• 2: To pursue another position within my department or agency
• 3: To pursue a position in another department or agency
• 4: To pursue a position outside the federal public service
• 5: End of my term, casual or student employment
• 6: Other

Harassment (HAR) - Question identifier:HAR_R05

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.

Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Harassment (HAR) - Question identifier:HAR_Q05

Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past two years?

• 1: Yes
• 2: No

Harassment (HAR) - Question identifier:HAR_Q10

From whom did you experience harassment on the job?

• 1: Co-workers
• 2: Individuals with authority over me
• 3: Individuals working for me
• 4: Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 5: Individuals from other departments or agencies
• 6: Members of the public (individuals or organizations)
• 7: Other

Harassment (HAR) - Question identifier:HAR_Q15

Please indicate the nature of the harassment you experienced.

• 01: Aggressive behaviour
• 02: Excessive control
• 03: Being excluded or being ignored
• 04: Humiliation
• 05: Interference with work or withholding resources
• 06: Offensive remark
• 07: Personal attack
• 08: Physical violence
• 09: Sexual comment or gesture
• 10: Threat
• 11: Unfair treatment
• 12: Yelling or shouting
• 13: Other

Harassment (HAR) - Question identifier:HAR_Q20

What action(s) did you take to address the harassment you experienced?

• 01: I discussed the matter with my supervisor or a senior manager.
• 02: I discussed the matter with the person(s) from whom I experienced the harassment.
• 03: I contacted a human resources advisor in my department or agency.
• 04: I contacted my union representative.
• 05: I used an informal conflict resolution process.
• 06: I filed a grievance or formal complaint.
• 07: I resolved the matter informally on my own.
• 08: Other
• 09: I took no action.

Harassment (HAR) - Question identifier:HAR_Q25

Why did you not file a grievance or formal complaint about the harassment you experienced?

• 01: The issue was resolved.
• 02: I did not think the incident was serious enough.
• 03: The behaviour stopped.
• 04: The individual apologized.
• 05: Management intervened.
• 06: The individual left or changed jobs.
• 07: I changed jobs.
• 08: I did not know what to do, where to go or whom to ask.
• 09: I was too distraught.
• 10: I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
• 11: I was advised against filing a complaint.
• 12: I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
• 13: Someone threatened me.
• 14: I did not believe it would make a difference.
• 15: The time limit to file a grievance or a formal complaint had passed.
• 16: Other

Harassment (HAR) - Question identifier:HAR_Q30

Did the harassment you experienced occur while you were an employee of your current department or agency?

• 1: Yes
• 2: No

Harassment (HAR) - Question identifier:HAR_Q35

I am satisfied with how matters related to harassment are resolved in my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Harassment (HAR) - Question identifier:HAR_Q40

My department or agency works hard to create a workplace that prevents harassment.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q05

I am familiar with the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q10

The union-management consultation process has been effective in addressing issues in my workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q15

My immediate supervisor understands and respects the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Labour Management Relations and Collective Agreements (LMR) - Question identifier:LMR_Q20

Senior managers respect the provisions of my collective agreement.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Discrimination (DIS) - Question identifier:DIS_R05

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Discrimination (DIS) - Question identifier:DIS_Q05

Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past two years?

• 1: Yes
• 2: No

Discrimination (DIS) - Question identifier:DIS_Q10

From whom did you experience discrimination on the job?

• 1: Co-workers
• 2: Individuals with authority over me
• 3: Individuals working for me
• 4: Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
• 5: Individuals from other departments or agencies
• 6: Members of the public (individuals or organizations)
• 7: Other

Discrimination (DIS) - Question identifier:DIS_Q15

Please indicate the type of discrimination you experienced.

• 01: Race
• 02: National or ethnic origin
• 03: Colour
• 04: Religion
• 05: Age
• 06: Sex
• 07: Sexual orientation
• 08: Gender identity and expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
• 09: Marital status
• 10: Family status
• 11: Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
• 12: Disability
• 13: Pardoned conviction or suspended record
• 14: Other

Discrimination (DIS) - Question identifier:DIS_Q20

What action(s) did you take to address the discrimination you experienced?

• 01: I discussed the matter with my supervisor or a senior manager.
• 02: I discussed the matter with the person(s) from whom I experienced the discrimination.
• 03: I contacted a human resources advisor in my department or agency.
• 04: I contacted my union representative.
• 05: I used an informal conflict resolution process.
• 06: I filed a grievance or formal complaint.
• 07: I resolved the matter informally on my own.
• 08: Other
• 09: I took no action.

Discrimination (DIS) - Question identifier:DIS_Q25

Why did you not file a grievance or a formal complaint about the discrimination you experienced?

• 01: The issue was resolved.
• 02: I did not think the incident was serious enough.
• 03: The behaviour stopped.
• 04: The individual apologized.
• 05: Management intervened.
• 06: The individual left or changed jobs.
• 07: I changed jobs.
• 08: I did not know what to do, where to go or whom to ask.
• 09: I was too distraught.
• 10: I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
• 11: I was advised against filing a complaint.
• 12: I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
• 13: Someone threatened me.
• 14: I did not believe it would make a difference.
• 15: The time limit to file a grievance or a formal complaint had passed.
• 16: Other

Discrimination (DIS) - Question identifier:DIS_Q30

Did the discrimination you experienced occur while you were an employee of your current department or agency?

• 1: Yes
• 2: No

Discrimination (DIS) - Question identifier:DIS_Q35

I am satisfied with how matters related to discrimination are resolved in my department or agency.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Discrimination (DIS) - Question identifier:DIS_Q40

My department or agency works hard to create a workplace that prevents discrimination.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05A

Overall, to what extent do the following factors cause you stress at work?
Pay or other compensation-related issues

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05B

Overall, to what extent do the following factors cause you stress at work?
Heavy workload

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05C

Overall, to what extent do the following factors cause you stress at work?
Unreasonable deadlines

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05D

Overall, to what extent do the following factors cause you stress at work?
Not enough employees to do the work

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05E

Overall, to what extent do the following factors cause you stress at work?
Overtime or long work hours

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05F

Overall, to what extent do the following factors cause you stress at work?
Balancing work and personal life

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05G

Overall, to what extent do the following factors cause you stress at work?
Lack of control or input in decision-making

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05H

Overall, to what extent do the following factors cause you stress at work?
Competing or constantly changing priorities

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05I

Overall, to what extent do the following factors cause you stress at work?
Lack of clear expectations

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05J

Overall, to what extent do the following factors cause you stress at work?
Information overload

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05K

Overall, to what extent do the following factors cause you stress at work?
Physical work environment

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05L

Overall, to what extent do the following factors cause you stress at work?
Harassment or discrimination

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05M

Overall, to what extent do the following factors cause you stress at work?
Issue(s) with my co-worker(s)

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05N

Overall, to what extent do the following factors cause you stress at work?
Issue(s) with individual(s) with authority over me

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05O

Overall, to what extent do the following factors cause you stress at work?
Issue(s) with individual(s) working for me

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05P

Overall, to what extent do the following factors cause you stress at work?
Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05Q

Overall, to what extent do the following factors cause you stress at work?
Lack of job security

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q05R

Overall, to what extent do the following factors cause you stress at work?
Personal issues

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q10

Overall, my level of work-related stress is

• 1: very low
• 2: low
• 3: moderate
• 4: high
• 5: very high
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q15

After my workday, I feel emotionally drained.

• 1: Always / Almost always
• 2: Often
• 3: Sometimes
• 4: Rarely
• 5: Never / Almost never
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q20

My department or agency does a good job of raising awareness of mental health in the workplace.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Stress and Well-Being (SWB) - Question identifier:SWB_Q25

I would describe my workplace as being psychologically healthy.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Duty to Accommodate (DTA) - Question identifier:DTA_R05

The duty to accommodate refers to the employer's obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Duty to Accommodate (DTA) - Question identifier:DTA_Q05

Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

• 1: Yes
• 2: No

Duty to Accommodate (DTA) - Question identifier:DTA_Q10

Were any measures taken to accommodate your needs?

• 1: Yes
• 2: No

Duty to Accommodate (DTA) - Question identifier:DTA_Q15

I am satisfied with the measures that were taken to accommodate my needs.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Compensation (COM) - Question identifier:COM_Q05

To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

• 1: Not at all
• 2: To a small extent
• 3: To a moderate extent
• 4: To a large extent
• 5: To a very large extent
• 7: Not applicable
• 9: DK

Compensation (COM) - Question identifier:COM_Q10

Please indicate which of the following pay or other compensation issues you have experienced:

• 1: Missing regular pay
• 2: Underpayment of regular pay
• 3: Overpayment of regular pay
• 4: Incorrect or missing acting pay, overtime pay or other related extra duty pay
• 5: Incorrect or missing pay relating to a disability, maternity, or parental leave
• 6: Other

Compensation (COM) - Question identifier:COM_Q15

Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issues.

Min = 0; Max = 999

Compensation (COM) - Question identifier:COM_Q20

I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

Compensation (COM) - Question identifier:COM_Q25

I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

• 1: Strongly agree
• 2: Somewhat agree
• 3: Neither agree nor disagree
• 4: Somewhat disagree
• 5: Strongly disagree
• 7: Not applicable
• 9: DK

General Information (GEN) - Question identifier:GEN_R05

The following questions ask for general information that will be used to better understand the survey results. To ensure confidentiality, please be advised that your responses will be grouped with those of other respondents in your department or agency. Individual responses and results for very small groups are never published or shared with government departments or agencies.

General Information (GEN) - Question identifier:GEN_Q05

Do you work for the following department or agency?
^DEPARTMENTE

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q10

For which department or agency are you currently working?

• 1: Department or agency

General Information (GEN) - Question identifier:GEN_Q10A

For which department or agency are you currently working?

Long Answer Length = 80

General Information (GEN) - Question identifier:GEN_Q15

In which organizational unit are you currently working?

• 1: Organizational unit

General Information (GEN) - Question identifier:GEN_Q15A

In which organizational unit are you currently working?

Long Answer Length = 80

General Information (GEN) - Question identifier:GEN_Q20

Are you currently a shift worker?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q25

Do you work full-time or part-time?

• 1: Full-time
• 2: Part-time

General Information (GEN) - Question identifier:GEN_Q30

Do you currently work according to any of the following flexible working arrangements?

• 1: Compressed workweek
• 2: Flexible work schedule (i.e., variable start and end times)
• 3: Telework
• 4: Job sharing
• 5: Income averaging
• 6: Pre-retirement transition leave
• 7: I do not work according to one of these flexible working arrangements.

General Information (GEN) - Question identifier:GEN_Q35

What is your current employee status?

• 01: Indeterminate (permanent)
• 02: Seasonal
• 03: Term
• 04: Casual
• 05: Student
• 06: Contracted via a temporary help services agency
• 07: Governor in council appointee
• 08: Other (e.g., minister's exempt staff)

General Information (GEN) - Question identifier:GEN_Q40A

Please indicate your occupational group and level.
Group

• 001: AB
• 002: AC
• 003: AD (National Film Board of Canada)
• 004: AD (National Research Council of Canada)
• 005: AG
• 006: AI
• 007: AO
• 008: AP-FIN
• 009: AP-VFM
• 010: AR
• 011: AS
• 012: AS (National Film Board of Canada)
• 013: ASG
• 014: AU
• 015: BI
• 016: CH
• 017: CIASC
• 018: CIEXC
• 019: CIPTC
• 020: CISPC
• 021: CM
• 022: CO
• 023: CR
• 024: CS
• 025: CX
• 026: DA
• 027: DD
• 028: DE
• 029: DE (National Film Board of Canada)
• 030: DM
• 031: DS
• 032: DX
• 033: EC
• 034: EC (Canada Revenue Agency)
• 035: ED
• 036: EG
• 037: EL
• 038: EN
• 039: ES
• 040: EU
• 041: EX
• 042: EXPCX
• 043: FB
• 044: FI
• 045: FO
• 046: FR
• 047: FS
• 048: FT
• 049: GL
• 050: GR
• 051: GR-EX
• 052: GS
• 053: GT
• 054: HP
• 055: HR
• 056: HR/RH (Canada Revenue Agency)
• 057: HS
• 058: IM
• 059: IN
• 060: IS
• 061: ITS/LA
• 062: LC
• 063: LE
• 064: LI
• 065: LIB (National Research Council of Canada)
• 066: LP
• 067: LS
• 068: MA
• 069: MD
• 070: MG
• 071: MGT (Canadian Nuclear Safety Commission)
• 072: MGT (National Research Council of Canada)
• 073: MT
• 074: NB
• 075: ND
• 076: NU
• 077: OE
• 078: OM
• 079: OP
• 080: OP (National Film Board of Canada)
• 081: OP (National Research Council of Canada)
• 082: PC
• 083: PE
• 084: PG
• 085: PH
• 086: PI
• 087: PL
• 088: PM
• 089: PM-MCO
• 090: PO-IMA
• 091: PO-TCO
• 092: PR
• 093: PS
• 094: PX/AAG/AG
• 095: PY
• 096: RCO
• 097: RE
• 098: REG
• 099: REX
• 100: RLE
• 101: RO
• 102: RO (National Research Council of Canada)
• 103: SC
• 104: SE
• 105: SG
• 106: SI
• 107: SO
• 108: SP (Canada Revenue Agency)
• 109: SP (National Film Board of Canada)
• 110: SR
• 111: ST
• 112: SW
• 113: TC
• 114: TI
• 115: TO
• 116: TR
• 117: UNI
• 118: UT
• 119: VM
• 120: WP
• 121: Other

General Information (GEN) - Question identifier:GEN_Q40B

Please indicate your occupational group and level.
Level

• 00: 00
• 01: 01
• 02: 02
• 03: 03
• 04: 04
• 05: 05
• 06: 06
• 07: 07
• 08: 08
• 09: 09
• 10: 10
• 11: 11
• 12: 12
• 13: 13
• 14: 14
• 15: 15
• 16: 16
• 17: 17
• 18: 18
• 19: 19
• 20: 20
• 99: DK

General Information (GEN) - Question identifier:GEN_Q45

With which of the following communities do you most closely identify in relation to your current job?

• 01: Client contact centre
• 02: Health care practitioners
• 03: Federal regulators
• 04: Compliance, inspection and enforcement
• 05: Communications or public affairs
• 06: Access to information and privacy
• 07: Security
• 08: Science and technology
• 09: Library services
• 10: Legal services
• 11: Administration and operations
• 12: Human resources
• 13: Financial management
• 14: Procurement
• 15: Real property
• 16: Materiel management
• 17: Information management
• 18: Information technology
• 19: Internal audit
• 20: Evaluation
• 21: Data sciences
• 22: Policy
• 23: Project Management
• 24: Other services to the public
• 25: None of the above

General Information (GEN) - Question identifier:GEN_Q50

In total, how many years have you been working in the federal public service?

• 1: Less than one year
• 2: One or more years

General Information (GEN) - Question identifier:GEN_Q51

Please indicate the number of years

Min = 1; Max = 95

General Information (GEN) - Question identifier:GEN_Q55

In total, how many years have you been working in your current department or agency?

• 1: Less than one year
• 2: One or more years

General Information (GEN) - Question identifier:GEN_Q56

Please indicate the number of years

Min = 1; Max = 95

General Information (GEN) - Question identifier:GEN_Q60

What is your first official language?

• 1: English
• 2: French

General Information (GEN) - Question identifier:GEN_Q65

What are the language requirements of your position?

• 1: Bilingual
• 2: Unilingual English
• 3: Unilingual French
• 4: Either English or French

General Information (GEN) - Question identifier:GEN_Q70

Do you occupy a position in which you provide services directly to the public as a regular part of your job?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q75

In what official language(s) do you provide services to the public?

• 1: English only
• 2: French only
• 3: Both English and French

General Information (GEN) - Question identifier:GEN_Q80

In which province or territory do you work?

• 01: National Capital Region
• 02: Ontario (excluding National Capital Region)
• 03: Quebec (excluding National Capital Region)
• 04: Northwest Territories
• 05: Nunavut
• 06: Yukon
• 07: British Columbia
• 08: Alberta
• 09: Saskatchewan
• 10: Manitoba
• 11: New Brunswick
• 12: Nova Scotia
• 13: Prince Edward Island
• 14: Newfoundland and Labrador
• 15: Outside of Canada

General Information (GEN) - Question identifier:GEN_Q85

Do you work in one of the following designated bilingual areas of [Ontario/Quebec]?

• 1: The bilingual region of Montréal (the counties of Deux-Montagnes, Île-de-Montréal and Île-Jésus, La Prairie, and Vaudreuil)
• 2: The bilingual regions of other parts of Quebec (the counties of Bonaventure, Gaspé-Est, Brome, Compton, Huntingdon, Missisquoi, Richmond, Sherbrooke, Stanstead, Argenteuil and Pontiac)
• 3: The bilingual region of Eastern Ontario (the counties of Glengarry, Prescott, Russell and Stormont)
• 4: The bilingual region of Northern Ontario (the counties of Algoma, Cochrane, Nipissing, Sudbury and Timiskaming)
• 5: I do not work in one of these areas.

General Information (GEN) - Question identifier:GEN_Q90

What is your age group?

• 01: 24 years and under
• 02: 25 to 29 years
• 03: 30 to 34 years
• 04: 35 to 39 years
• 05: 40 to 44 years
• 06: 45 to 49 years
• 07: 50 to 54 years
• 08: 55 to 59 years
• 09: 60 years and over

General Information (GEN) - Question identifier:GEN_Q95

What is your gender?

• 1: Male
• 2: Female
• 3: Or please specify

General Information (GEN) - Question identifier:GEN_Q100

What is the highest level of education you have ever completed?

• 1: Secondary or high school graduation certificate or equivalent or less
• 2: Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma
• 3: University certificate or diploma below the bachelor's level
• 4: Bachelor's degree
• 5: University certificate or diploma above the bachelor's level including a master's degree, a professional degree or an earned doctorate

General Information (GEN) - Question identifier:GEN_Q105

Are you an Aboriginal person?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q110

Are you a person with a disability?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q115

Are you a member of a visible minority group?

• 1: Yes
• 2: No

General Information (GEN) - Question identifier:GEN_Q120

Have you ever served in the Canadian military?

• 1: Yes
• 2: No