Survey of Service Industries: Real Estate Rental and Leasing and Property Management, 2012 - Characteristics Questionnaire

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For Information onlyThis is an electronic survey example for information purposes only. This is not a working questionnaire.

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A - Introduction

If necessary, please make address label corrections in the boxes below.

  • 1: Legal name
  • 2: Business name
  • 3: Title of contact
  • 4: First name of contact
  • 5: Last name of contact
  • 6: Address (number and street)
  • 7: City
  • 8: Province/territory or state
  • 9: Country
  • 10: Postal code/ zip code

What is your language of preference?

  • 1: English
  • 2: French


This survey collects the financial and operating data needed to develop national and regional economic policies and programs.


This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.


This document is confidential when completed.
Si vous préférez recevoir ce questionnaire en français, veuillez nous appeler au numéro sans frais suivant : 1-800-972-9692.


The Statistics Act protects the confidentiality of information collected by Statistics Canada.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.

Statistics Canada will use information from this survey for statistical purposes.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Security of emails and faxes

Statistics Canada advises of the risk of interception by a third party when transmitting information by email or fax. Once we receive your questionnaire, however, Statistics Canada provides a guaranteed level of protection, which covers all information collected under the authority of the Statistics Act. Note: Our online questionnaires are secure, so there is no risk of interception when you respond to our surveys online.

Return procedures

Please return the questionnaire within 30 days.
Please mail the completed questionnaire in the enclosed envelope or fax it to Statistics Canada at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-800-972-9692 or mail to:
Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario K1A 0T6

Reporting instructions

- Report for business unit(s) specified on the label on the front page.

- Complete only the questions that apply to your business.

- When precise figures are not available, please provide your best estimate.

- Report in Canadian dollars. Dollar amounts and percentages should be rounded to whole numbers.

- Consult the reporting guide at for further information.

B - Main Business Activity

B - Main Business Activity - Question identifier:1.

Please describe the nature of your business.

B - Main Business Activity - Question identifier:2.

Please check the one main activity which most accurately represents your main source of revenue.

  • 1: Lessors of residential buildings (apartments, houses, etc.)
  • 2: Lessors of non-residential buildings (office buildings, shopping malls, etc.)
  • 3: Lessors - self storage mini warehouses
  • 4: Lessors - other real estate property (mobile home parks, land, etc.)
  • 5: Property managers (residential and non-residential)

Exclusions from the survey:

  • 1: Social housing (if rental income derived from social housing exceeds 80% of revenue)
  • 2: Condo association
  • 3: None of the above - Please call the contact telephone number on the cover page for further instructions.

If you checked any of these exclusions, please return the questionnaire (see cover for mailing details)

C - Reporting period information

C - Reporting period information - Question identifier:1.

Please report information for your fiscal year (normal business year) ending between April 1, YYYY and March 31, YYYY. Please indicate below the period covered by this questionnaire.

  • 1: Date from (YYYY MM DD) to (YYYY MM DD)

C - Reporting period information - Question identifier:2.

If the reporting period does not cover a full year, please check the reason(s) below:

  • 1: seasonal operations
  • 2: new business
  • 3: change of fiscal year
  • 4: change of ownership
  • 5: ceased operations
  • 6: temporarily inactive

D and E - Not applicable

F - Industry characteristics

Please provide a breakdown of your income.

F - Industry characteristics - Question identifier:1.

Rental Income - residential properties

Please provide a percentage breakdown of your residential rental income:

  • a): rental or leasing of residential space in houses (e.g., singles, town houses, row houses, doubles)
  • b): rental or leasing of residential space in apartments (e.g., apartments, duplexes, triplexes)
  • c): rental or leasing of land for residential use (e.g., for trailer parks and mobile home parks)
  • d): other rental of residential space (e.g., mobile homes, motor homes, houseboats, rooms in boarding houses and dormitories when used as a principal residence)

F - Industry characteristics - Question identifier:2.

Rental income - non-residential properties

Please provide a percentage breakdown of your non-residential income:

  • a): rental or leasing of office and professional space
  • b): rental or leasing of commercial space (e.g., stores, restaurants, cinemas, banks, beauty salons, concession space at entertainment or sports venues)
  • c): rental or leasing of industrial space (e.g., for manufacturing, storage, distribution; include research parks; exclude mini-warehouse and self storage)
  • d): rental or leasing of land for non-residential use (e.g., for commercial or industrial use; include agricultural land inland surface waters for recreational use)
  • e): other rentals of non-residential space (for banquets, parties, and social events, business conventions, theatres, sports venues, auditoriums, stadiums, etc.)

Please report in Canadian dollars.

F - Industry characteristics - Question identifier:3.

Rental income - mini-warehouses and self-storage units

F - Industry characteristics - Question identifier:4.

Property management services

Please provide a percentage breakdown of your property management services:

  • a): residential building
  • b): non-residential building
  • c): land

F - Industry characteristics - Question identifier:5.

Revenue from goods purchased for resale as is (drink, food, games)

F - Industry characteristics - Question identifier:6.

Other related sales
(please specify):

F - Industry characteristics - Question identifier:7.

Total sales (sum of questions 1 to 6)

F - Industry characteristics - Question identifier:8.

Percentage of total revenue from real estate investment trust

Selected expenditure information

Please report in Canadian dollars.

F - Industry characteristics - Question identifier:9.

Property management fees paid

F - Industry characteristics - Question identifier:10.

Real estate commissions paid

F - Industry characteristics - Question identifier:11.

Value of inducements to tenants

F - Industry characteristics - Question identifier:12.

Transfer taxes and lot levies paid

F - Industry characteristics - Question identifier:13.

Property taxes paid

F - Industry characteristics - Question identifier:14.

Mortgage interest paid

Property information

For each category, please report separate number for Residential and for Non-residential.

F - Industry characteristics - Question identifier:15.

Number of buildings owned and/or managed at year end

F - Industry characteristics - Question identifier:16.

Number of rental units owned and/or managed at year end

F - Industry characteristics - Question identifier:17.

Square feet rented or leased (non-residential only)

Renovations and alterations

Report the total value of investment or capital expenditures which comprises additions, renovations or alterations, replacement and new installations of equipment.

F - Industry characteristics - Question identifier:18.

Total capital expenditures

  • 1: Residential
  • 2: Non-residential
  • 3: Total

Waste management

F - Industry characteristics - Question identifier:19. a)

Do you pay a contractor or a municipality to collect some or all of your solid or liquid waste and/or recyclable materials?

  • 1: Yes
  • 3: No, go to section G

F - Industry characteristics - Question identifier:b)

How much did you pay for waste management and/or recycling during the reporting period?

G - Personnel

G - Personnel - Question identifier:1.

Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

G - Personnel - Question identifier:2.

Paid employees

G - Personnel - Question identifier:a)

Average number of paid employees during the reporting period (see reporting guide)

G - Personnel - Question identifier:b)

Percentage of paid employees (from question 2a) who worked full time

G - Personnel - Question identifier:3.

Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

H, I, J and K - Not applicable

L - Contact information

Name of person to contact about this questionnaire:

  • 1: Mr.
  • 2: Mrs.
  • 3: Miss
  • 4: Ms
  • 1: Last name
  • 2: First name
  • 3: Title
  • 4: Telephone number
  • 5: Extension number
  • 6: Fax number
  • 7: E-mail address
  • 8: Website address

I certify that the information contained herein is complete and correct to the best of my knowledge.

  • 1: yyyy mm dd

M - Comments

We invite your comments below. Please be assured that we review all comments with the intent of improving the survey.

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