Survey of Service Industries: Repair and Maintenance Services, 2012 - Characteristics Questionnaire

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A - Introduction

If necessary, please make address label corrections in the boxes below.

  • 1: Legal name
  • 2: Business name
  • 3: Title of contact
  • 4: First name of contact
  • 5: Last name of contact
  • 6: Address (number and street)
  • 7: City
  • 8: Province/territory or state
  • 9: Country
  • 10: Postal code/ zip code

What is your language of preference?

  • 1: English
  • 2: French

Purpose

This survey collects the financial and operating data needed to develop national and regional economic policies and programs.

Authority

This information is collected under the authority of the Statistics Act, Revised Statutes of Canada, 1985, Chapter S-19.

COMPLETION OF THIS QUESTIONNAIRE IS A LEGAL REQUIREMENT UNDER THIS ACT.

This document is confidential when completed.
Si vous préférez recevoir ce questionnaire en français, veuillez nous appeler au numéro sans frais suivant : 1-800-972-9692.

Confidentiality

The Statistics Act protects the confidentiality of information collected by Statistics Canada.

Your answers are confidential.

Statistics Canada is prohibited by law from releasing any information it collects which could identify any person, business, or organization, unless consent has been given by the respondent or as permitted by the Statistics Act.

Statistics Canada will use information from this survey for statistical purposes.

Data-sharing agreements

To reduce respondent burden, Statistics Canada has entered into data-sharing agreements with provincial and territorial statistical agencies and other government organizations, which have agreed to keep the data confidential and use them only for statistical purposes. Statistics Canada will only share data from this survey with those organizations that have demonstrated a requirement to use the data.

Section 11 of the Statistics Act provides for the sharing of information with provincial and territorial statistical agencies that meet certain conditions. These agencies must have the legislative authority to collect the same information, on a mandatory basis, and the legislation must provide substantially the same provisions for confidentiality and penalties for disclosure of confidential information as the Statistics Act. Because these agencies have the legal authority to compel businesses to provide the same information, consent is not requested and businesses may not object to the sharing of the data.

For this survey, there are Section 11 agreements with the provincial and territorial statistical agencies of Newfoundland and Labrador, Nova Scotia, New Brunswick, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, and the Yukon.

The shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Section 12 of the Statistics Act provides for the sharing of information with federal, provincial or territorial government organizations. Under Section 12, you may refuse to share your information with any of these organizations by writing a letter of objection to the Chief Statistician and returning it with the completed questionnaire. Please specify the organizations with which you do not want to share your data.

For this survey, there are Section 12 agreements with the statistical agencies of Prince Edward Island, the Northwest Territories and Nunavut.

For agreements with provincial and territorial government organizations, the shared data will be limited to information pertaining to business establishments located within the jurisdiction of the respective province or territory.

Record linkage

To enhance the data from this survey, Statistics Canada may combine it with information from other surveys or from administrative sources.

Security of emails and faxes

Statistics Canada advises of the risk of interception by a third party when transmitting information by email or fax. Once we receive your questionnaire, however, Statistics Canada provides a guaranteed level of protection, which covers all information collected under the authority of the Statistics Act. Note: Our online questionnaires are secure, so there is no risk of interception when you respond to our surveys online.

Return procedures

Please return the questionnaire within 30 days.
Please mail the completed questionnaire in the enclosed envelope or fax it to Statistics Canada at 1-888-883-7999.

Lost the return envelope or need help? Call us at 1-800-972-9692 or mail to:
Statistics Canada, Operations and Integration Division, 150 Tunney's Pasture Driveway, Ottawa, Ontario K1A 0T6

Reporting instructions

- Report for business unit(s) specified on the label on the front page.

- Complete only the questions that apply to your business.

- When precise figures are not available, please provide your best estimate.

- Report in Canadian dollars. Dollar amounts and percentages should be rounded to whole numbers.

- Consult the reporting guide at www.statcan.gc.ca/guides-e for further information.

B - Main business activity

B - Main business activity - Question identifier:1.

Please describe the nature of your business.

B - Main business activity - Question identifier:2.

Please check the one main activity which most accurately represents your main source of revenue.

  • 1: General automotive mechanical and electrical repair and maintenance
  • 2: Automotive exhaust systems repair
  • 3: Automotive body, paint and interior repair and maintenance
  • 4: Other specialized motor vehicle repair and maintenance (e.g., brake, radiator, transmission repair shops)
  • 5: Automotive glass replacement shops
  • 6: Car washes
  • 7: All other automotive repair and maintenance (e.g., diagnostic centres, emissions testing, tire repair, oil and lube services)
  • 8: Electronic and precision equipment repair and maintenance
  • 9: Commercial and industrial machinery and equipment repair and maintenance
  • 10: None of the above - Please call the contact telephone number on the cover page for further instructions.

B - Main business activity - Question identifier:3.

Is the sole purpose of this business unit to provide services to your parent company, an affiliated company or a professional practice?

  • 1: yes, please provide the name of the company or professional practice
  • 2: no

C - Reporting period information

C - Reporting period information - Question identifier:1.

Please report information for your fiscal year (normal business year) ending between April 1, YYYY and March 31, YYYY. Please indicate below the period covered by this questionnaire.

  • 1: Date from (YYYY MM DD) to (YYYY MM DD)

C - Reporting period information - Question identifier:2.

If the reporting period does not cover a full year, please check the reason(s) below:

  • 1: seasonal operations
  • 2: new business
  • 3: change of fiscal year
  • 4: change of ownership
  • 5: ceased operations
  • 6: temporarily inactive

D and E - Not applicable

F - Industry characteristics

Please provide a breakdown of your sales from:

F - Industry characteristics - Question identifier:1.

Automotive repair and maintenance

F - Industry characteristics - Question identifier:a)

Automobiles and light trucks

  • i: repair and maintenance (exclude washing, and regulatory inspections)
  • ii: regulatory safety and emissions inspection services
  • iii: washing and cleaning services

F - Industry characteristics - Question identifier:b)

Heavy trucks and buses

  • i: repair and maintenance (exclude washing, and regulatory inspections)
  • ii: regulatory safety and emissions inspection services
  • iii: washing and cleaning services

F - Industry characteristics - Question identifier:c)

Motor homes, travel trailers and campers

  • i: repair and maintenance (include cleaning and washing services, regulatory inspections)

F - Industry characteristics - Question identifier:2.

Electronic and precision equipment repair and maintenance

  • a): computer hardware and software
  • b): communication and navigation equipment
  • c): office equipment (exclude computer hardware and
    peripherals)
  • d): consumer electronics (exclude computers)
  • e): electronic medical equipment
  • f): other electronic and precision equipment

F - Industry characteristics - Question identifier:3.

Commercial and industrial machinery and equipment repair and maintenance

  • a): agricultural, construction, mining and forestry machinery
    and equipment (exclude cleaning)
  • b): commercial and service industry machinery and
    equipment (exclude cleaning)
  • c): manufacturing and metalworking machinery and
    equipment (exclude cleaning)
  • d): commercial refrigeration equipment (exclude cleaning)
  • e): other machinery and equipment (exclude cleaning)
  • f): industrial and commercial machinery and equipment
    cleaning services (e.g., high pressure water,
    chemicals, vacuuming)

Sales not reported previously:

F - Industry characteristics - Question identifier:4.

Sale of merchandise, parts and accessories (for re-sale in the same condition as purchased - please refer to reporting guide)

F - Industry characteristics - Question identifier:5.

Other sales
(please specify):

F - Industry characteristics - Question identifier:6.

Total sales (sum of questions 1 to 5)

Inventory

Parts and accessories

For each category, please report the Value of opening inventory and the Value of closing inventory.

F - Industry characteristics - Question identifier:7.

Parts used in repair work only

F - Industry characteristics - Question identifier:8.

Other over-the-counter merchandise

F - Industry characteristics - Question identifier:9.

Total inventory (sum of questions 7 and 8)

G - Personnel

G - Personnel - Question identifier:1.

Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

G - Personnel - Question identifier:2.

Paid employees

G - Personnel - Question identifier:a)

Average number of paid employees during the reporting period (see reporting guide)

G - Personnel - Question identifier:b)

Percentage of paid employees (from question 2a) who worked full time

G - Personnel - Question identifier:3.

Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

H - Sales by type of client

Please provide a percentage breakdown of your sales by type of client.

H - Sales by type of client - Question identifier:1.

Clients in Canada

H - Sales by type of client - Question identifier:a)

Businesses

H - Sales by type of client - Question identifier:b)

Individuals and households

H - Sales by type of client - Question identifier:c)

Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

H - Sales by type of client - Question identifier:2.

Clients outside Canada

Total: 100%

Not applicable

J - International transactions

Exports

J - International transactions

Exports - Question identifier:
1.

Did you receive revenue from clients outside Canada for the export of goods, services, royalties, rights, licensing or franchise fees?

  • 1: yes, complete questions 2, 3 and 4
  • 2: no, go to question 5

J - International transactions

Exports - Question identifier:
2.

Please report revenue received from exports. (Please report in Canadian dollars)

J - International transactions

Exports - Question identifier:
3.

Please provide a percentage breakdown of exports by:

  • a): goods
  • b): services
  • c): royalties, rights, licensing and franchise fees

Total: 100%

J - International transactions

Exports - Question identifier:
4.

Please provide a percentage breakdown of exports by country:

  • a): United States
  • b): Mexico
  • c): other countries (please specify):

Total: 100%

Imports

Imports - Question identifier:5.

Did you make payments to suppliers outside Canada for the import of goods, services, royalties, rights, licensing or franchise fees?

  • 1: yes, complete questions 6, 7 and 8
  • 2: no, go to next section

Imports - Question identifier:6.

Please report payments made for imports. (Please report in Canadian dollars)

Imports - Question identifier:7.

Please provide a percentage breakdown of imports by:

  • a): goods
  • b): services
  • c): royalties, rights, licensing and franchise fees

Total: 100%

Imports - Question identifier:8.

Please provide a percentage breakdown of imports by country:

  • a): United States
  • b): Mexico
  • c): other countries (please specify):

Total: 100%

Not applicable

L - Contact information

Name of person to contact about this questionnaire:

  • 1: Mr.
  • 2: Mrs.
  • 3: Miss
  • 4: Ms
  • 1: Last name
  • 2: First name
  • 3: Title
  • 4: Telephone number
  • 5: Extension number
  • 6: Fax number
  • 7: E-mail address
  • 8: Website address

I certify that the information contained herein is complete and correct to the best of my knowledge.

  • 1: yyyy mm dd

M - Comments

We invite your comments below. Please be assured that we review all comments with the intent of improving the survey.

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