Survey of Service Industries: Real Estate Rental and Leasing and Property Management, 2012 - Characteristics Questionnaire

If necessary, please make address label corrections in the boxes below.

• 1: Legal name
• 2: Business name
• 3: Title of contact
• 4: First name of contact
• 5: Last name of contact
• 6: Address (number and street)
• 7: City
• 8: Province/territory or state
• 9: Country
• 10: Postal code/ zip code

What is your language of preference?

• 1: English
• 2: French

B - Main Business Activity - Question identifier:1.

Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

B - Main Business Activity - Question identifier:2.

Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.
Lessors of residential buildings (apartments, houses, etc.)
Business units primarily engaged in renting and leasing residential buildings and dwellings, except social housing projects. They may operate (lease, administer and maintain) their properties on their own account, or they may subcontract the operation to a third party, and they may provide additional services, such as security, maintenance, parking and snow and trash removal.
Lessors of non-residential buildings (office buildings, shopping malls, etc.)
Business units primarily engaged in owning, or owning and operating, non-residential buildings such as shopping malls, offices, etc. They may operate (lease, administer and maintain) their properties on their own account, or they may subcontract the operation to a third party, and they may provide additional services, such as security, maintenance, parking and snow and trash removal.
Exclude:
- mini-warehouses.
Lessors - self-storage mini-warehouses
Business units primarily engaged in renting or leasing space for self-storage. They provide secure space (rooms, compartments, lockers, containers or outdoor space) where clients can store and retrieve their goods.
Lessors - other real estate property (mobile home parks, land, etc.)
Business units primarily engaged in renting and leasing real estate other than buildings (e.g., agricultural property rental, forest and land leasing, industrial park developing and operating, mobile home park operating, lessors of railroad property).
Property managers (residential and non‑residential)
Business units primarily engaged in managing real estate properties on behalf of property owners (on a contract or fee basis). The work involves administrative and coordination activities, such as the negotiation and approval of lease agreements, the collection of rental payments, the administration of contracts for property services (e.g., cleaning, maintenance and security) and the preparation of accounting statements.
Exclude:
Social housing (if rental income derived from social housing exceeds 80% of revenue)
Business units primarily engaged in renting and leasing residential buildings and dwellings provided to low-income earners. These are typically operated or funded by non-profit government entities, but may also be operated by private, non‑profit housing corporations. If social housing represents at least 80% of your total rental income, and if you have selected this box, please return the questionnaire.
Condo association
Associations or corporations of dwelling owners engaged in the management of properties on behalf of dues-paying members. If you have selected this box, please return the questionnaire.

• 1: Lessors of residential buildings (apartments, houses, etc.)
• 2: Lessors of non-residential buildings (office buildings, shopping malls, etc.)
• 3: Lessors - self storage mini warehouses
• 4: Lessors - other real estate property (mobile home parks, land, etc.)
• 5: Property managers (residential and non-residential)

Exclusions from the survey:

• 1: Social housing (if rental income derived from social housing exceeds 80% of revenue)
• 2: Condo association
• 3: None of the above - Please call the contact telephone number on the cover page for further instructions.

If you checked any of these exclusions, please return the questionnaire (see cover for mailing details)

C - Reporting period information - Question identifier:1.

Please report information for your fiscal year (normal business year) ending between April 1, YYYY and March 31, YYYY. Please indicate below the period covered by this questionnaire.

• 1: Date from (YYYY MM DD) to (YYYY MM DD)

C - Reporting period information - Question identifier:2.

If the reporting period does not cover a full year, please check the reason(s) below:

• 1: seasonal operations
• 2: new business
• 3: change of fiscal year
• 4: change of ownership
• 5: ceased operations
• 6: temporarily inactive

Please provide a breakdown of your income.

F - Industry characteristics - Question identifier:1.

Rental Income - residential properties

Please provide a percentage breakdown of your residential rental income:

• a): rental or leasing of residential space in houses (e.g., singles, town houses, row houses, doubles)
• b): rental or leasing of residential space in apartments (e.g., apartments, duplexes, triplexes)
• c): rental or leasing of land for residential use (e.g., for trailer parks and mobile home parks)
• d): other rental of residential space (e.g., mobile homes, motor homes, houseboats, rooms in boarding houses and dormitories when used as a principal residence)

F - Industry characteristics - Question identifier:2.

Rental income - non-residential properties

Please provide a percentage breakdown of your non-residential income:

• a): rental or leasing of office and professional space
• b): rental or leasing of commercial space (e.g., stores, restaurants, cinemas, banks, beauty salons, concession space at entertainment or sports venues)
• c): rental or leasing of industrial space (e.g., for manufacturing, storage, distribution; include research parks; exclude mini-warehouse and self storage)
• d): rental or leasing of land for non-residential use (e.g., for commercial or industrial use; include agricultural land inland surface waters for recreational use)
• e): other rentals of non-residential space (for banquets, parties, and social events, business conventions, theatres, sports venues, auditoriums, stadiums, etc.)

Please report in Canadian dollars.

F - Industry characteristics - Question identifier:3.

Rental income - mini-warehouses and self-storage units

F - Industry characteristics - Question identifier:4.

Property management services

Please provide a percentage breakdown of your property management services:

• a): residential building
• b): non-residential building
• c): land

F - Industry characteristics - Question identifier:5.

Revenue from goods purchased for resale as is (drink, food, games)

F - Industry characteristics - Question identifier:6.

Other related sales
(please specify):

F - Industry characteristics - Question identifier:7.

Total sales (sum of questions 1 to 6)

F - Industry characteristics - Question identifier:8.

Percentage of total revenue from real estate investment trust

Selected expenditure information

Please report in Canadian dollars.

F - Industry characteristics - Question identifier:9.

Property management fees paid

F - Industry characteristics - Question identifier:10.

Real estate commissions paid

F - Industry characteristics - Question identifier:11.

Value of inducements to tenants

F - Industry characteristics - Question identifier:12.

Transfer taxes and lot levies paid

F - Industry characteristics - Question identifier:13.

Property taxes paid

F - Industry characteristics - Question identifier:14.

Mortgage interest paid

Property information

For each category, please report separate number for Residential and for Non-residential.

F - Industry characteristics - Question identifier:15.

Number of buildings owned and/or managed at year end

F - Industry characteristics - Question identifier:16.

Number of rental units owned and/or managed at year end

F - Industry characteristics - Question identifier:17.

Square feet rented or leased (non-residential only)

Renovations and alterations

Report the total value of investment or capital expenditures which comprises additions, renovations or alterations, replacement and new installations of equipment.

F - Industry characteristics - Question identifier:18.

Total capital expenditures

• 1: Residential
• 2: Non-residential
• 3: Total

Waste management

F - Industry characteristics - Question identifier:19. a)

Do you pay a contractor or a municipality to collect some or all of your solid or liquid waste and/or recyclable materials?

• 1: Yes
• 3: No, go to section G

F - Industry characteristics - Question identifier:b)

How much did you pay for waste management and/or recycling during the reporting period?

G - Personnel - Question identifier:1.

Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

G - Personnel - Question identifier:2.

Paid employees

G - Personnel - Question identifier:a)

Average number of paid employees during the reporting period (see reporting guide)

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
Exclude:
- partners and proprietors, non-salaried reported
at question 1 above.

G - Personnel - Question identifier:b)

Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

G - Personnel - Question identifier:3.

Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

Name of person to contact about this questionnaire:

• 1: Mr.
• 2: Mrs.
• 3: Miss
• 4: Ms

• 1: Last name
• 2: First name
• 3: Title
• 4: Telephone number
• 5: Extension number
• 6: Fax number
• 7: E-mail address
• 8: Website address

I certify that the information contained herein is complete and correct to the best of my knowledge.

• 1: yyyy mm dd

We invite your comments below. Please be assured that we review all comments with the intent of improving the survey.