Survey of Service Industries: Consumer Goods Rental, 2012 - Characteristics Questionnaire

If necessary, please make address label corrections in the boxes below.

• 1: Legal name
• 2: Business name
• 3: Title of contact
• 4: First name of contact
• 5: Last name of contact
• 6: Address (number and street)
• 7: City
• 8: Province/territory or state
• 9: Country
• 10: Postal code/ zip code

What is your language of preference?

• 1: English
• 2: French

B - Main business activity - Question identifier:1.

Please describe the nature of your business.

To ensure that you have received the appropriate questionnaire, you are asked to describe the nature of your business. The description should briefly state the main activities of your business unit.

B - Main business activity - Question identifier:2.

Please check the one main activity which most accurately represents your main source of revenue.

Below is a description of each main activity.
Consumer electronics and appliance rental
This industry comprises business units primarily engaged in renting out consumer electronics and appliances.
Exclude:
- leasing or renting computers;
- renting household furniture or party and banquet supplies (please see Other consumer goods
rental below).
Formal wear and costume rental
This industry comprises business units primarily engaged in renting out formal wear, costumes (including theatrical) and other clothing.
Exclude:
- laundering and renting uniforms and other work apparel.
Video tape and disc rental
This industry comprises business units primarily engaged in renting out pre-recorded video tapes and discs to the general public.
Exclude:
- retailing pre-recorded video tapes and discs;
- distributing motion pictures and videos to movie theatres and other distributors;
- renting video recorders and players (please see Consumer electronics and appliance rental above).
Other consumer goods rental
This industry comprises business units, not classified to any other industry, primarily engaged in renting out consumer goods.
Exclude:
- retailing and renting musical instruments;
- renting consumer electronics and appliances (please see Consumer electronics and appliance rental above);
- formal wear and costume rental (please see Formal wear and costume rental above);
- renting pre-recorded video tapes (please see Video tape and disc rental above);
- renting a general line of products such as lawn and garden equipment, home repair tools, and party and banquet equipment (please see General rental centres below);
- renting commercial and industrial medical equipment.
General rental centres
This industry comprises business units primarily engaged in renting out a range of consumer, commercial and industrial equipment. These business units typically operate from conveniently located facilities in which they maintain an inventory of goods and equipment that are rented out for short periods of time.
Include:
- home repair tools;
- lawn and garden equipment;
- contractors' and builders' tools and equipment;
- moving equipment and supplies;
- party and banquet equipment and supplies.
Exclude:
- renting and leasing heavy construction equipment, without operator;
- renting personal and household goods;
- renting party and banquet supplies (please see Other consumer goods rental above).

• 1.: Consumer electronics and appliance rental (exclude computer rental or leasing)
• 2.: Formal wear and costume rental (exclude linen and uniform supply)
• 3.: Video tape and disc rental
• 4.: Other consumer goods rental (e.g., furniture rental centres, party supply centres, home health equipment rental centres, recreational goods rental centres)
• 5.: General rental centres (e.g., home repair tools, lawn/garden equipment; exclude heavy construction equipment rental and leasing)
• 6.: None of the above - Please call the contact telephone number on the cover page for further instructions.

B - Main business activity - Question identifier:3.

Is the sole purpose of this business unit to provide services to your parent company, an affiliated company or a professional practice?

If yes, please specify the name of the parent company or professional practice in the space provided.

• 1: yes, please provide the name of the company or professional practice
• 2: no

B - Main business activity - Question identifier:4.

Is this business unit engaged in sales financing?

Sales financing
Sales financing business units lend money to consumers and businesses for the purchase of goods and services, using a contractual instalment sales agreement, often either directly from, or through arrangements with, dealers of the products.
Include:
- acceptance companies of motor vehicle manufacturers and heavy equipment manufacturers;
- business units engaged in the purchase of instalment and credit card receivables.

• 1: yes
• 2: no

C - Reporting period information - Question identifier:1.

Please report information for your fiscal year (normal business year) ending between April 1, YYYY and March 31, YYYY. Please indicate below the period covered by this questionnaire.

• 1: Date from (YYYY MM DD) to (YYYY MM DD)

C - Reporting period information - Question identifier:2.

If the reporting period does not cover a full year, please check the reason(s) below:

• 1: seasonal operations
• 2: new business
• 3: change of fiscal year
• 4: change of ownership
• 5: ceased operations
• 6: temporarily inactive

Please provide a breakdown of your sales.

F - Industry characteristics - Question identifier:1.

Gross rental and/or operating lease revenue

F - Industry characteristics - Question identifier:a)

Consumer goods rental

F - Industry characteristics - Question identifier:i

Movies and games on DVDs, tapes and cassettes

F - Industry characteristics - Question identifier:ii

Home audio-visual equipment components and accessories (exclude computers)

F - Industry characteristics - Question identifier:iii

Furniture and furnishings, including art (exclude household appliances)

F - Industry characteristics - Question identifier:iv

Household appliances

F - Industry characteristics - Question identifier:v

Recreational goods and equipment (e.g., musical instruments, toys, canoes, sports equipment, off-road vehicles, motorcycles)

F - Industry characteristics - Question identifier:vi

Homeowners and do-it-yourself tools and equipment (e.g., power washers, garden tools, floor sanding equipment)

F - Industry characteristics - Question identifier:vii

Formal wear, costumes and accessories (exclude uniforms)

F - Industry characteristics - Question identifier:viii

Equipment for parties and other social events (e.g., tableware, linens, tables, booths)

F - Industry characteristics - Question identifier:ix

Home healthcare equipment (e.g., walkers, wheelchairs, oxygen tanks, commodes)

F - Industry characteristics - Question identifier:x

Other consumer goods not elsewhere classified

F - Industry characteristics - Question identifier:b)

Other machinery and equipment rentals

F - Industry characteristics - Question identifier:i

Automobiles, trucks and other road transportation vehicles, motor homes, travel trailers and campers (without operator)

F - Industry characteristics - Question identifier:ii

Office machinery, furniture and equipment (include computers)

F - Industry characteristics - Question identifier:iii

Commercial and industrial machinery and equipment, other than office equipment, (without operator)

F - Industry characteristics - Question identifier:2.

Labour charged to customers for repair and maintenance services (exclude parts and materials charged to customers and report them in question 3 below)

F - Industry characteristics - Question identifier:3.

Sales of merchandise (include materials and parts charged to customers in the performance of repairs). Sales of all other items (non-rental items, food, beverages) must be included here.

F - Industry characteristics - Question identifier:4.a)

Net gains or losses from disposal of previously rented and/or leased equipment

F - Industry characteristics - Question identifier:b)

Gross proceeds from disposal of previously rented and/or leased equipment

F - Industry characteristics - Question identifier:5.

Commissions revenue (include commissions earned from the sale of insurance, etc.)

F - Industry characteristics - Question identifier:6.

Other sales (include revenue from rental of real estate and miscellaneous service revenue)
(please specify):

F - Industry characteristics - Question identifier:7.

Total sales (sum of questions 1 to 6; do not include question 4b)

G - Personnel - Question identifier:1.

Number of partners and proprietors, non-salaried (if salaried, report at question 2 below)

For unincorporated businesses, please report the number of partners and proprietors for whom earnings will be the net income of the partnership or proprietorship.

G - Personnel - Question identifier:2.

Paid employees

G - Personnel - Question identifier:a)

Average number of paid employees during the reporting period (see reporting guide)

To calculate the average number employed, add the number of employees in the last pay period of each month of the reporting period and divide this sum by the number of months (usually 12).
Exclude:
- partners and proprietors, non-salaried reported
at question 1 above.

G - Personnel - Question identifier:b)

Percentage of paid employees (from question 2a) who worked full time

Full-time employment consists of persons who usually work 30 hours or more per week. Please specify the percentage of paid employees who have been working full time by rounding the percentage to the nearest whole number.

G - Personnel - Question identifier:3.

Number of contract workers for whom you did not issue a T4, such as freelancers and casual workers (estimates are acceptable)

Contract workers are not employees, but workers contracted to perform a specific task or project in your organization for a specific duration, such as self-employed persons, freelancers and casual workers. These workers are not issued a T4 information slip. Please report the number of contract workers employed by your organization during the fiscal year.

Please provide a percentage breakdown of your sales by type of client.

H - Sales by type of client - Question identifier:1.

Clients in Canada

H - Sales by type of client - Question identifier:a)

Businesses

Percentage of sales sold to the business sector should be reported here.
Include:
- sales to Crown corporations.

H - Sales by type of client - Question identifier:b)

Individuals and households

Please report the percentage of sales to individuals and households who do not represent the business or government sector.

H - Sales by type of client - Question identifier:c)

Governments, not-for-profit organizations and public institutions (e.g., hospitals, schools)

Percentage of sales to federal, provincial, territorial and municipal governments should be reported here.
Include:
- sales to hospitals, schools, universities and public utilities.

H - Sales by type of client - Question identifier:2.

Clients outside Canada

Total: 100%

Please provide a percentage breakdown of your sales by client location (first point of sale).

• 1: Newfoundland and Labrador
• 2: Prince Edward Island
• 3: Nova Scotia
• 4: New Brunswick
• 5: Quebec
• 6: Ontario
• 7: Manitoba
• 8: Saskatchewan
• 9: Alberta
• 10: British Columbia
• 11: Yukon
• 12: Northwest Territories
• 13: Nunavut
• 14: Clients outside Canada (must equal question 2 in section H)

Total: 100%

Name of person to contact about this questionnaire:

• 1: Mr.
• 2: Mrs.
• 3: Miss
• 4: Ms

• 1: Last name
• 2: First name
• 3: Title
• 4: Telephone number
• 5: Extension number
• 6: Fax number
• 7: E-mail address
• 8: Website address

I certify that the information contained herein is complete and correct to the best of my knowledge.

• 1: yyyy mm dd

We invite your comments below. Please be assured that we review all comments with the intent of improving the survey.