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Canadian Internet Use Survey, 2009 Questionnaire

Introduction
Ever users
Past use
Location of use
Individual use
Specific use
Government online
Electronic commerce
Non use
Privacy and security
Income
Personal income
Income ranges

Section: Introduction (ST)

ST_BEG
Beginning of section

ST_C01
If IntSession = 1 (AskFirst) (Go to ST_R01)
Else (Go to ST_R02)

ST_R01
We are conducting a study about Internet use, to better understand how Canadians are using the Internet and its influence on the economy. The questions will cover your personal non-business Internet use and the purchases you may have made over the Internet during the past 12 months. Even if you are not an Internet user, it is important that we obtain your views. Your answers will be kept confidential and only used for statistical purposes. This survey is voluntary. Collection Registration Number - STC/SDD-040-75115.

Default: (Go to ST_END)

ST_R02
We called earlier for you to complete a study on Internet use. The questions will cover your personal non-business Internet use and the purchases you may have made over the Internet during the past 12 months. Even if you are not an Internet user, it is important that we obtain your views. Your answers will be kept confidential and only used for statistical purposes. This survey is voluntary. Collection Registration Number - STC/SDD-040-75115

ST_END
End of section

Section: Ever users (EV)

EV_BEG
Beginning of section

EV_Q01
Have you ever used the Internet (E-mail or World Wide Web) from home, work, school, or any other location for personal non-business use?

1. Yes
   
2. No
   
DK, RF

Coverage: All respondents

EV_Q02
How many years have you used the Internet?

Interviewer: Read categories to respondent.

1. Less than 1 year
   
2. 1 to 2 years (1 year or more but less than 2 years)
   
3. 2 to 5 years (2 years or more but less than 5 years)
   
4. 5 or more years
   DK, RF

Coverage: EV_Q01=1

EV_END
End of Section

Section: Past use (PU)

PU_BEG
Beginning of Section

PU_C01
If EV_Q01 = 1 (Yes) (Go to PU_Q01)
Else (Go to PU_END)

PU_Q01
Did you use the Internet during the past 12 months for personal non-business use?

1. Yes
   
2. No
   
DK, RF

Coverage: EV_Q01=1

PU_Q02
When was the last time you used the Internet?

Interviewer: Read categories to respondent.

This question refers to Internet use for personal non-business use.

1. 1 to 2 years (1 year or more but less than 2 years)
   
2. 2 to 5 years (2 years or more but less than 5 years)
   
3. 5 or more years
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=2

PU_Q03
During the period that you last used the Internet, how often did you use it? Was it ... ?

Interviewer: Read categories to respondent.

1. At least once a day
   
2. At least once a week (but not every day)
   
3. At least once a month (but not every week)
   
4. Less than once a month
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=2

PU_Q04
From what location(s) did you use the Internet in the past?

Interviewer: Read categories to respondent. Mark all that apply.

1. Home
   
2. Work (for personal non-business use)
   
3. School
4. Public library
5. Another location (Go to PU_Q05)
DK, RF

Default: (Go to PU_Q06)

Coverage:EV_Q01=1 and PU_Q01=2

PU_Q05
From what other location(s), not previously mentioned, did you use the Internet?

Interviewer: Probe for what type of location; do not read list or give examples. Mark all that apply.

1. Relatives' home
   
2. Friends' or neighbours' home
   
3. Government office, department or kiosk (including Community Access Program site)
   
4. Internet or cyber café, or similar
   
5. Voluntary organisation
   
6. During travel (including hotel, airport, other office)
7. Through a mobile telephone or another wireless personal digital assistant (PDA)
   
8. Other - Specify (Go to PU_S05)
   DK, RF                     
   

Default: (Go to PU_Q06)

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q04=5

PU_S05
From what other location(s), not previously mentioned, did you use the Internet?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q04=5 and PU_Q05=08

PU_Q06
What are the reason(s) you no longer use the Internet from any location?

Interviewer: Mark all that apply.

1. Too costly (service or equipment)
   
2. Used at work, no longer in that position
   
3. Used in school, no longer in school
   
4. Too difficult to use
5. No need
   
6. I do not want to mistakenly give out personal information
   
7. Concerned for exposure to objectionable material
   
8. Other security, confidentiality or privacy concerns
   
9. Equipment broken
   
10. No time, too busy
    
11. No computer access
    
12. Other - Specify (Go to PU_S06)
    DK, RF

Default: (Go to PU_END)

Coverage: EV_Q01=1 and PU_Q01=2

PU_S06
What are the other reason(s) you no longer use the Internet?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=2 and PU_Q06=12

PU_END
End of Section

Section: Location of use (LU)

LU_BEG
Beginning of Section

LU_C01
If PU_Q01 = 1 (Yes) (Go to LU_Q01)
Else (Go to LU_END)

LU_Q01
During the past 12 months, did you use the Internet for personal non-business use:
... from home?

1. Yes
   
2. No
   
DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q02
During the past 12 months, did you use the Internet for personal non-business use:
... from work?

Interviewer: Do not include use from home for telework or home based business.

1. Yes
   
2. No
   
DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q03
During the past 12 months, did you use the Internet for personal non-business use:
... as a student from school?

Interviewer: Do not include if respondent is a teacher or professor using in school for work.

1. Yes
   
2. No
   
DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q04
During the past 12 months, did you use the Internet for personal non-business use:
... from a public library?

1. Yes
   
2. No
   
DK, RF

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q05
During the past 12 months, did you use the Internet for personal non-business use:
... from another location, not previously mentioned?

1. Yes
   
2. No (Go to LU_END)
   DK, RF (Go to LU_END)

Coverage: EV_Q01=1 and PU_Q01=1

LU_Q06
From what other location(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Mark all that apply.

1. Relatives' home
   
2. Friends' or neighbours' home
   
3. Government office, department or kiosk (including Community Access Program site)
   
4. Internet or cyber café, or similar
   
5. Voluntary organisation
   
6. During travel (including hotel, airport, other office)
   
7. Through a mobile telephone or another wireless personal digital assistant (PDA)
   
8. Other - Specify (Go to LU_S06)
   DK, RF

Default: (Go to LU_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q05=1

LU_S06
From what other location(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Specify.(80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q05=1 and LU_Q06=08

LU_END
End of Section

Section:Individual use (IU)

IU_BEG
Beginning of Section

IU_C01A
If LU_Q01 = 1 (Yes) (Go to IU_R01)
Else (Go to IU_END)

IU_R01
The next questions relate to your Internet use from home, during the past 12 months.

IU_Q01
Are you currently connected to the Internet at home by ... ?

Interviewer: Read categories to respondent. Mark all that apply.

1. Telephone line connected to a computer
   
2. Cable line connected to a computer
   
3. (Connected through) a television
   
4. Satellite dish
   
5. Wireless (e.g., cellular telephone, personal digital assistant (PDA))
   
6. Other connection
   
7. I am not currently connected to the Internet but was in the past 12 months
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

IU_C01B
If IU_Q01=06 (Other connection) (Go to IU_S01)
Else If IU_Q01=07 (I am not) (Go to IU_Q06)
Else (Go to IU_Q02)

IU_S01
What other connection do you use to access the Internet at home?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=06

IU_Q02
Through what devices can you access the Internet from home?

Interviewer: Read categories to respondent. Mark all that apply.

1. Home personal computer
   
2. Portable computer
   
3. Digital television or set top box
   
4. Video games machine (console) with Internet connection
   
5. A mobile telephone or another wireless personal digital assistant (PDA)
   
6. Other device
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)

IU_C02
If IU_Q02=06 (Other connection) (Go to IU_S02)
Else (Go to IU_Q03)

IU_S02
What other devices can your household use to access the Internet from home?

Interviewer: Specify.(80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q02=06

IU_Q03
How often do you use the Internet at home in a typical month?

Interviewer: Read categories to respondent.

1. At least once a day
   
2. At least once a week (but not every day)
3. At least once a month (but not every week)
   
4. Less than once a month
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)

IU_Q04
In a typical week, on average, how many hours do you spend on the Internet, at home?

Interviewer: Read categories to respondent.

1. Less than 5 hours
   
2. Between 5 and 9 hours
   
3. Between 10 and 19 hours
   
4. Between 20 and 29 hours
   
5. Between 30 and 39 hours
   
6. 40 hours or more per week
   DK, RF
   

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,02,03,04,05,06)

IU_C05
If IU_Q01=02 (Cable) or 04 (Satellite dish) (Go to IU_END)
If IU_Q01=01 (Telephone), 03 (Television), 05 (Wireless), or 06 (Other connection) (Go to IU_Q05)
Else(Go to IU_END)

IU_Q05
Do you access the Internet at home using a high speed connection?

1. Yes (Go to IU_END)
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,03,05,06)

IU_Q06 
Is there a cable or telephone high speed Internet service available in your area?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and IU_Q01=(01,03,05,06) and IU_Q05=2

IU_END
End of Section

Section: Specific use (SU)

SU_BEG
Beginning of Section

SU_C01
If LU_Q01 = 1 (Yes) (Go to SU_Q01)
Else (Go to SU_END)

SU_Q01
During the past 12 months, have you used the Internet at home:
... for e-mail?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q02
During the past 12 months, have you used the Internet at home:
... to use an instant messenger (e.g., MSN, ICQ)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q03
During the past 12 months, have you used the Internet at home:
... to search for information about Canadian municipal, provincial or federal government(s)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q04
During the past 12 months, have you used the Internet at home:
... to communicate with Canadian municipal, provincial or federal government(s) (e.g., e-mail, online applications, online surveys)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q05
During the past 12 months, have you used the Internet at home:
... to search for medical or health related information?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q06
During the past 12 months, have you used the Internet at home:
... for education, training or school work?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q07
During the past 12 months, have you used the Internet at home:
... for travel information or making travel arrangements?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q08
During the past 12 months, have you used the Internet at home:
... to search for employment?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q09
During the past 12 months, have you used the Internet at home:
... for electronic banking (e.g., to pay bills, view statements, mortgage or interest rates, transfers among accounts)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q10 
During the past 12 months, have you used the Internet at home:
... to research investments?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q11
During the past 12 months, have you used the Internet at home:
... to play games?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q12
During the past 12 months, have you used the Internet at home:
... to obtain or save music? (Free or paid downloads)

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q13
During the past 12 months, have you used the Internet at home:
... to obtain or save software? (Free or paid downloads)

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q14
During the past 12 months, have you used the Internet at home:
... to view the news or sports (e.g., scores, follow a sporting event or team)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q15
During the past 12 months, have you used the Internet at home:
... to obtain weather reports or road conditions?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q16 
During the past 12 months, have you used the Internet at home:
... to listen to the radio over the Internet?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q17 
During the past 12 months, have you used the Internet at home:
... to download or watch TV over the Internet?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q18
During the past 12 months, have you used the Internet at home:
... to download or watch a movie over the Internet?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q19
During the past 12 months, have you used the Internet at home:
... to research community events?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q20
During the past 12 months, have you used the Internet at home:
... to research other specific matters such as genealogy, religion, history, home renovations, parenting, pet care, maps, etc.. ?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q21
During the past 12 months, have you used the Internet at home:
... for general browsing for fun or leisure (surfing)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q22
During the past 12 months, have you used the Internet at home:
... to contribute content or to participate in discussion groups (blogging, message boards, posting images)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q23
During the past 12 months, have you used the Internet at home:
... to make telephone calls?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q24
During the past 12 months, have you used the Internet at home:
... to sell goods or services (through auction sites)?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_Q25
During the past 12 months, have you used the Internet at home:
... for any other reasons?

1. Yes (Go to SU_S25)
   
2. No
   DK, RF

Default: (Go to SU_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

SU_S25
For what other reason(s), not previously mentioned, did you use the Internet during the past 12 months?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and SU_Q25=1

SU_END 
End of Section

Section: Government online (GL)

GL_BEG
Beginning of Section

GL_C01A
If LU_Q01 = 1 (Yes) (Go to GL_C01B)
Else (Go to GL_END)

GL_R01
The next questions relates to governments in Canada.

GL_C01B
If SU_Q03 = 1 (Yes) or SU_Q04 = 1 (Yes)(Go to GL_Q01)
Else (Go to GL_END)

GL_Q01
During the past 12 months, have you used the Internet for personal non-business use for any of the following reasons?

Interviewer: Read categories to respondent. Mark all that apply.

1. Search for government related information
   
2. File your income tax
   
3. Download a government form (e.g., a passport or Social Insurance Number form)
4. Submit a completed form
   
5. Access information on a government program or service
   
6. Communicate with government departments or with an elected official (e.g., member of parliament)
   
7. Vote in a municipal, provincial or federal election
   
8. Provide your opinion during an online government consultation
9. Other - Specify (Go to GL_S01)
   DK, RF
   

Default: (Go to GL_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and (SU_Q03=1 or SU_Q04=1)

GL_S01
What other reasons have you used the Internet for personal non-business use? (Related to obtaining information or communicating with government in Canada)

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and (SU_Q03=1 or SU_Q04=1) and GL_Q01=09

GL_END
End of Section

Section: Electronic commerce (EC)

EC_BEG
Beginning of Section

EC_C01
If PU_Q01 = 1 (Yes)(Go to EC_R01)
Else (Go to EC_END)

EC_R01
The next few questions are about the Internet and its influence on purchases of goods and services. These relate to orders you made during the past 12 months for personal or household consumption only.  You may or may not have paid for these goods or services over the Internet. These questions do not include purchases for a business.

EC_Q01
During the past 12 months, have you ordered a good or service over the Internet? (For your personal or household use, not business use.)

1. Yes
   
2. No (Go to EC_Q08)
   DK, RF (Go to EC_Q08)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

EC_Q02
During the past 12 months, what types of goods or services were ordered?

Interviewer: Read categories to respondent. Mark all that apply.

1. Computer software
   
2. Computer hardware
   
3. Music (e.g., CDs, tapes, MP3)
4. Books, magazines, online newspapers
   
5. Videos, digital video disc (DVD discs)
   
6. Other entertainment products (concert, theatre tickets)
   
7. Food, condiments, beverages
   
8. Prescription drugs
   
9. Other health, beauty, vitamins
   
10. Clothing, jewellery and accessories
    
11. Housewares (e.g., large appliances, furniture)
    
12. Consumer electronics (e.g., camera, computer, stereo, TV, DVD player, VCR)
    
13. Automotive (e.g., cars, trucks, recreational vehicles or products)
    
14. Travel arrangements (e.g., hotel reservations, travel tickets, rental cars)
    
15. Flowers - gifts
    
16. Sports equipment
    
17. Toys and games
    
18. Real Estate
    
19. Other - Specify (Go to EC_S02)
    DK, RF
    

Default: (Go to EC_Q03)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_S02
What other type of goods or services were ordered?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q02=19

EC_Q03
During the past 12 months, how many separate orders for goods or services did you place over the Internet?

Interviewer: Number of transactions, not articles purchased. (3 spaces) [Min: 1 Max: 995]

• DK, RF
  

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_Q04
During the past 12 months, what was the estimated total cost, in Canadian dollars, of the goods and services you ordered over the Internet?

Interviewer: Probe for estimate. Round to the nearest dollar value. (6 spaces)  [Min: 0 Max: 999995]

• DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_C05
If EC_Q03 = RESPONSE(Go to EC_Q05)
Else (Go to EC_C06)

EC_Q05
Of the total number of separate orders placed over the Internet, how many of these orders were from companies in Canada?

Interviewer: Number of transactions, not articles purchased.(3 spaces) [Min: 0 Max: 995]

• DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q03=1:995

EC_C06
If (EC_Q05 > 0) and (EC_Q05 < EC_Q03)(Go to EC_Q06)
Else (Go to EC_Q07)

EC_Q06
Of the total amount spent on goods or services ordered over the Internet, how much was spent on goods and services from companies in Canada?

Interviewer: Probe for estimate. Round to the nearest dollar value. (6 spaces)  [Min: 0 Max: 999995]

• DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1 and EC_Q05>0 and EC_Q05<EC_Q03

EC_Q07
During the past 12 months, how did you pay for these goods or services ordered over the Internet?

Interviewer: Mark all that apply.

1. Paid directly over the Internet (with a credit or debit card)
   
2. Credit card over the telephone
   
3. Payment on delivery (COD)
   
4. By cheque
5. Other
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q01=1

EC_Q08
Have you used the Internet to 'Window Shop' for personal or household products or services? That is, have you used the Internet during the past 12 months to narrow down the search for goods or services without placing an order directly over the Internet?

1. Yes
   
2. No (Go to EC_END)
   DK, RF (Go to EC_END)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1

EC_Q09
What types of goods or services were these?

Interviewer: Read categories to respondent. Mark all that apply.

1. Computer software
   
2. Computer hardware
   
3. Music (e.g., CDs, tapes, MP3)
4. Books, magazines, online newspapers
   
5. Videos, digital video disc (DVD discs)
   
6. Other entertainment products (concert, theatre tickets)
   
7. Food, condiments, beverages
   
8. Prescription drugs
   
9. Other health, beauty, vitamins
   
10. Clothing, jewellery and accessories
    
11. Housewares (e.g., large appliances, furniture)
    
12. Consumer electronics (e.g., camera, computer, stereo, TV, DVD player, VCR)
    
13. Automotive (e.g., cars, trucks, recreational vehicles or products)
    
14. Travel arrangements (e.g., hotel reservations, travel tickets, rental cars)
    
15. Flowers - gifts
    
16. Sports equipment
    
17. Toys and games
    
18. Real Estate
    
19. Other - Specify (Go to EC_S09)
    DK, RF

Default: (Go to EC_Q10)

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1

EC_S09
What other type of goods or services were these?

Interviewer: Specify. (80 spaces)

Note: DK, RF are not allowed.

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1 and EC_Q09=19

EC_Q10 
Did the search for goods and services using the Internet, 'Window Shopping', later result in a direct purchase from a retailer? That is, a purchase that did not involve the ordering or payment of a good or service over the Internet.

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=1 and PU_Q01=1 and LU_Q01=1 and EC_Q08=1

EC_END
End of Section

Section: Non use (NU)

NU_BEG
Beginning of Section

NU_C01
If EV_Q01 = 1 and PU_Q01 = 1 (Yes) (Go to NU_END)
Else (Go to NU_Q01)

NU_Q01
During the next 12 months, do you plan to use the Internet from any location?

1. Yes
   
2. No
   DK, RF

Coverage: EV_Q01=2 and PU_Q01=2

NU_C02
If EV_Q01 = 2 (Go to NU_Q02)
Else (Go to NU_END)

NU_Q02
What are the reason(s) you do not use the Internet?

Interviewer: Mark all that apply.

1. Cost (service or equipment)
   
2. Limited access to a computer
   
3. Internet or computer too difficult to use
   
4. No need / not useful
   
5. Not enough time
   
6. Lack of skills or training
   
7. Too much objectionable material on Internet
   
8. Confidentiality, security or privacy concerns
   
9. No interest
   
10. Fear of technology
    
11. Age reasons/Seniors
    
12. Disability
13. Other - Specify (Go to NU_S02)
    DK, RF
    

Default: (Go to NU_END)

Coverage: EV_Q01=2

NU_S02
What are the other reason(s) you do not use the Internet?

Interviewer: Specify. (80 spaces)

Note:  DK, RF are not allowed.

Coverage: EV_Q01=2 and NU_Q02=13

NU_END 
End of Section

Section: Privacy and security (PS)

PS_BEG
Beginning of Section

PS_R01
The next set of questions relate to privacy and security concerns on the Internet.

PS_Q01
In general, how concerned (are you/would you be) about privacy on the Internet? For example, people finding out what websites you have visited, others reading your e-mail?

Interviewer: Read categories to respondent.

1. Not at all concerned
   
2. Concerned
   
3. Very concerned
   DK, RF

Coverage: All respondents

PS_Q02
How concerned (are you/would you be) about conducting banking transactions over the Internet?

Interviewer: Read categories to respondent.

1. Not at all concerned
   
2. Concerned
   
3. Very concerned
   DK, RF

Coverage: All respondents

PS_Q03
How concerned (are you/would you be) about using your credit card over the Internet?

Interviewer: Read categories to respondent.

1. Not at all concerned
   
2. Concerned
   
3. Very concerned
   DK, RF

Coverage: All respondents

PS_Q04
How concerned (are you/would you be) about providing personal financial information to government departments over the Internet? (e.g., applying for employment insurance or a student loan?)

Interviewer: Read categories to respondent.

1. Not at all concerned
   
2. Concerned
   
3. Very concerned
   DK, RF

Coverage:  All respondents

PS_Q05
How concerned (are you/would you be) about giving personal, non financial information to a government official in Canada over the Internet?

Interviewer: Read categories to respondent.

1. Not at all concerned
   
2. Concerned
   
3. Very concerned
   DK, RF

Coverage: All respondents

PS_END
End of Section

Section: Income (INC)

INC_STR
Beginning of Section

INC_R01
Various measures of income are needed to study the relationship between overall economic situation and use of the Internet.

INC_Q01
From which of the following sources did your household receive any income during the past 12 months?
                       
Interviewer: Read categories to respondent. Mark all that apply.                       

1. Wages and salaries 
2. Income from self-employment
   
3. Dividends and interest on bonds, savings, stocks
4. Employment Insurance
   
5. Workers Compensation
6. Benefits from Canada or Quebec pension plan
   
7. Retirement pensions, superannuation and annuities
   
8. Old Age Security and Guaranteed Income Supplement
   
9. Child Tax Benefit
   
10. Provincial or municipal social assistance or welfare
    
11. Child Support
    
12. Alimony
    
13. Other income (e.g., rental, scholarships, other government income)
    
14. No income
DK, RF

Coverage: All respondents

INC_C02
If INC_Q01 = 14 (No income) (Go to INC_END)
Else (Go to INC_Q02)

INC_Q02
What is your best estimate of the total income before taxes and deductions of all household members, from all sources, during the past 12 months?

(7 spaces) [Min: 0 Max: 9999995]
 

• DK, RF

Coverage:  INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13)

INC_C03
If INC_Q02 = DK, RF (Go to INC_B03)
Else (Go to INC_C04)

INC_B03
Call INR block. Value for IncomeType parameter is 1 (Household).

INC_C04
If Info.Hhldmems = 1 then set PrsnIncome = HHLDIncome (Go to INC_END)
Else (Go to INC_Q04)

Section: Personal income (INP)

INC_Q04
What is your best estimate of your personal total income before taxes and deductions from all sources, during the past 12 months?

(7 spaces) [Min: 0 Max: 9999995]

• DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and household size>1

INC_C05
If INC_Q04 = DK, RF (Go to INC_B05)
Else (Go to INC_END)

INC_B05
Call INR block. Value for IncomeType parameter is 2 (Personal).

INC_END
End of Section

Section: Income ranges (INR)

INR_STR
Beginning of Section

INR_Q01
Can you estimate in which of the following groups your (personal/household) income falls?
Was (your total/the total household) income less than $60,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF))

INR_C02
If INR_Q01 = 1 (Yes) (Go to INR_Q02)
Else (Go to INR_C03)

INR_Q02
Was (your total/the total household) income less than $30,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1

INR_C03
If INR_Q02 = 1 (Yes) (Go to INR_Q03)
Else (Go to INR_C04)

INR_Q03 
Was (your total/the total household) income less than $20,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q02=1

INR_C04
If INR_Q03 = 1 (Yes) (Go to INR_Q04)
Else(Go to INR_C05)

INR_Q04
Was (your total/the total household) income less than $10,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q03=1

                       
INR_C05
If INR_Q02 = 2 (No) (Go to INR_Q05)
Else(Go to INR_C06)

INR_Q05
Was (your total/the total household) income less than $40,000?

1. Yes
   
2. No
   DK, RF

Coverage: NC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1 and INR_Q02=2

INR_C06
If INR_Q05 = 2 (No)(Go to INR_Q06)
Else(Go to INR_C07)

INR_Q06
Was (your total/the total household) income less than $50,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=1 and INR_Q05=2

INR_C07
If INR_Q01 = 2 (No)(Go to INR_Q07)
Else(Go to INR_C08)

INR_Q07
Was (your total/the total household) income less than $100,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q01=2

INR_C08
If INR_Q07 = 1 (Yes) (Go to INR_Q08)
Else (Go to INR_C09)

INR_Q08
Was (your total/the total household) income less than $80,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=1

INR_C09
If INR_Q08 = 1 (Yes) (Go to INR_Q09)
Else (Go to INR_C10)

INR_Q09
Was (your total/the total household) income less than $70,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q08=1

INR_C10
If INR_Q08 = 2 (No)(Go to INR_Q10)
Else (Go to INR_C11)

INR_Q10
Was (your total/the total household) income less than $90,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=1 and INR_Q08=2

INR_C11
If INR_Q07=2 (NO) (Go to INR_Q11)
Else (Go to INR_END)

INR_Q11
Was (your total/the total household) income less than $150,000?

1. Yes
   
2. No
   DK, RF

Coverage: INC_Q01=(01,02,03,04,05,06,07,08,09,10,11,12,13) and (INC_Q02=(DK, RF) or INC_Q04=(DK, RF)) and INR_Q07=2

INR_END
End of Section