Variant of NAICS 2002 - Information and Communication Technology (ICT) Sector

• 6.2 - Industries not included in the Information and Communication Technology Sector
• 56 - Administrative and Support, Waste Management and Remediation Services
• 561 - Administrative and Support Services
• 5614 - Business Support Services
• 56142 - Telephone Call Centres

561420 - Telephone Call Centres^CAN

This Canadian industry comprises establishments primarily engaged in receiving and/or making telephone calls for others. These establishments are engaged in activities such as soliciting or providing information; promoting products or services; taking orders; and raising funds. This industry also includes establishments primarily engaged in answering telephone calls and relaying messages to clients; and establishments primarily engaged in providing voice mailbox services.

• Example Activities:

  • Answering services, telephone
  • Call centre (1-800..)
  • Floral wire service
  • Message service, telephone answering
  • Telemarketing bureaus
  • Telemarketing service on a contract or fee basis
  • Telephone answering services
  • Telephone call centre
  • Telephone message service
  • Telephone solicitation service on a contract or fee basis
  • Voice mail box services
  • Wake up call services