National Occupational Classification (NOC) 2016 Version 1.1

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National Occupational Classification (NOC) 2016 Version 1.1
Introduction
Hierarchical structure

1 - Business, finance and administration occupations

Occupations in this category include financial and business services, administration and clerical supervision and support services. Some occupations in this category are unique to the financial and business services sectors; however, most are found in all industries. The professional occupations in this area such as accountants, investment brokers and human resources specialists are usually supplied from educational programs specific to the profession or occupation. Some administrative and business occupations are supplied from experienced workers in related clerical occupations.

12 - Administrative and financial supervisors and administrative occupations

This major group comprises administrative and financial supervisors and administrative occupations usually requiring completion of secondary school, a related university degree, college diploma or specialized training course and up to several years of related work experience. It includes administrative services supervisors; administrative and regulatory occupations; office administrative assistants; and court reporters, transcriptionists, records management technicians and statistical officers.

122 - Administrative and regulatory occupations

This minor group includes administrative officers, executive assistants, human resources and recruitment officers, property administrators, purchasing agents and officers, conference and event planners, court officers, justices of the peace and employment insurance, immigration, border services and revenue officers. They are employed by governments, government agencies, corporations and associations; property, real estate and strata services management companies and property development companies; convention and conference centres and conference and event planning companies; and federal and provincial courts; or they may be self-employed.

1221 - Administrative officers

Administrative officers oversee and implement administrative procedures, establish work priorities, conduct analyses of administrative operations and co-ordinate acquisition of administrative services such as office space, supplies and security services. They are employed throughout the public and private sectors. Administrative officers who are supervisors are included in this unit group.

  • Illustrative example(s)

    • access to information and privacy officer
    • administrative officer
    • administrative services co-ordinator
    • forms management officer
    • office administrator
    • office manager
    • office services co-ordinator
    • planning officer
    • records analyst - access to information
    • surplus assets officer
    • university admissions officer

    All examples

  • Inclusion(s)

    • communications service co-ordinator
    • exam invigilator - post-secondary institution
    • exam supervisor - post-secondary institution
    • implementation officer
    • liaison officer
    • public trustee
    • regional services chief
    • relocation commissioner

  • Exclusion(s)

    • Administrative services managers (See 0114 Other administrative services managers)
    • Conference and event planners (See 1226 Conference and event planners)
    • Executive assistants (See 1222 Executive assistants)
    • Property administrators (See 1224 Property administrators)

  • Main duties

    Administrative officers perform some or all of the following duties:

    • Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures
    • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
    • Carry out administrative activities associated with admissions to post-secondary educational institutions
    • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
    • Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
    • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
    • Assist in preparation of operating budget and maintain inventory and budgetary controls
    • Assemble data and prepare periodic and special reports, manuals and correspondence
    • May supervise records management technicians and related staff.

  • Employment requirements

    • Completion of secondary school is required.
    • A university degree or college diploma in business or public administration may be required.
    • Experience in a senior clerical or executive secretarial position related to office administration is usually required.
    • Project management certification may be required by some employers.

  • Additional information

    • Progression to administrative service management positions is possible with experience.
1222 - Executive assistants

Executive assistants co-ordinate administrative procedures, public relations activities and research and analysis functions for members of legislative assemblies, ministers, deputy ministers, corporate officials and executives, committees and boards of directors. They are employed by governments, corporations and associations.

  • Illustrative example(s)

    • committee clerk
    • corporate secretary
    • executive assistant
    • legislative assistant

    All examples

  • Inclusion(s)

    • special assistant

  • Exclusion(s)

    • Administrative officers (See 1221 Administrative officers)
    • Conference and event planners (See 1226 Conference and event planners)
    • Executive secretaries (See 1241 Administrative assistants)

  • Main duties

    Executive assistants perform some or all of the following duties:

    • Establish and co-ordinate administrative policies and procedures for officials, committees and boards of directors
    • Analyze incoming and outgoing memoranda, submissions and reports and prepare and co-ordinate the preparation and submission of summary briefs and reports to executives, committees and boards of directors
    • Prepare agendas and make arrangements for committee, board and other meetings
    • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
    • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors to discuss issues and assess and recommend various courses of action
    • Liaise with departmental and corporate officials and with other organizations and associations on behalf of executives, committees and boards of directors.

  • Employment requirements

    • Completion of secondary school is required.
    • A bachelor's degree in public administration, political science or a related discipline is usually required.
    • Experience in a related administrative occupation is usually required.
1223 - Human resources and recruitment officers

Human resources and recruitment officers identify and advertise job vacancies, recruit candidates, and assist in the selection and reassignment of employees. They are employed throughout the private and public sectors.

  • Illustrative example(s)

    • human resources officer
    • personnel officer
    • recruitment specialist
    • staffing analyst
    • staffing co-ordinator

    All examples

  • Inclusion(s)

    • employment supervisor

  • Exclusion(s)

    • Human resources managers (See 0112 Human resources managers)
    • Human resources professionals (See 1121 Human resources professionals)
    • Personnel clerks (See 1415 Personnel clerks)
    • Training officers and instructors (See 4021 College and other vocational instructors)

  • Main duties

    Human resources and recruitment officers perform some or all of the following duties:

    • Identify current and prospective staffing requirements, prepare and post notices and advertisements, and collect and screen applications
    • Advise job applicants on employment requirements and on terms and conditions of employment
    • Review candidate inventories and contact potential applicants to arrange interviews and transfers, redeployment and placement of personnel
    • Recruit graduates of colleges, universities and other educational institutions
    • Co-ordinate and participate in selection and examination boards to evaluate candidates
    • Notify applicants of results of selection process and prepare job offers
    • Advise managers and employees on staffing policies and procedures
    • Organize and administer staff consultation and grievance procedures
    • Negotiate settlements of appeals and disputes and co-ordinate termination of employment process
    • Determine eligibility to entitlements, arrange staff training and provide information or services such as employee assistance, counselling and recognition programs
    • May supervise personnel clerks performing filing and record-keeping duties.

  • Employment requirements

    • A university degree or college diploma in a field related to personnel management such as business administration, industrial relations, commerce or psychology
      or
      Completion of a professional development program in personnel administration is usually required.
    • Certification as a Certified Human Resources Professional (CHRP) may be required.
    • Some experience in a clerical or administrative position related to personnel administration may be required.

  • Additional information

    • Progression to specialist and management positions is possible with experience.
1224 - Property administrators

Property administrators perform administrative duties and co-ordinate activities related to the management and rental of investment property and real estate on behalf of property and strata property owners. They are employed by property, real estate and strata services management companies, property development companies and by government.

  • Illustrative example(s)

    • accommodation officer
    • apartment rental agent
    • housing project manager
    • property administrator
    • property leasing co-ordinator
    • property rentals manager

    All examples

  • Inclusion(s)

    • landlord/landlady

  • Exclusion(s)

    • Building superintendents (See 6733 Janitors, caretakers and building superintendents)
    • Facility operation and maintenance managers (See 0714 Facility operation and maintenance managers)
    • Real estate agents and salespersons (See 6232 Real estate agents and salespersons)

  • Main duties

    Property administrators perform some or all of the following duties:

    • Negotiate or approve rental or lease of various properties in a portfolio on behalf of property owners and ensure that terms of lease agreement are met
    • Prepare and administer contracts for provision of property services, such as cleaning and maintenance, security services and alarm systems
    • Co-ordinate the implementation of repairs, maintenance and renovations carried out on buildings and monitor progress and cost of work for property owners
    • Compile and maintain records on operating expenses and income, prepare reports and review rents to ensure they are at market value
    • Ensure that trouble calls received from clients or tenants are acted upon
    • Administer damage deposits
    • May hire and supervise rental agents, property clerks, building superintendents or other support staff performing operational, clerical or maintenance duties.

  • Employment requirements

    • Completion of secondary school is required in all provinces and territories except for British Columbia.
    • A language proficiency index is required in British Columbia.
    • Property administrators must be a minimum of nineteen years of age in British Columbia.
    • Completion of training courses or a vocational program in property or strata management or real estate may be required.
    • Several years of administrative experience as a property clerk, contract clerk, or administrative officer are usually required.
    • Strata property managers must hold a licence in British Columbia.
1225 - Purchasing agents and officers

Purchasing agents and officers purchase general and specialized equipment, materials, land or access rights and business services for use or for further processing by their establishment. They are employed throughout the public and private sectors.

  • Illustrative example(s)

    • contract management officer
    • contracts officer
    • energy asset surface land analyst
    • furniture and furnishings purchaser
    • government supply officer
    • materiel management officer
    • procurement officer
    • purchasing agent

    All examples

  • Exclusion(s)

    • Purchasing and inventory control workers (See 1524 Purchasing and inventory control workers)
    • Purchasing managers (See 0113 Purchasing managers)
    • Retail and wholesale buyers (See 6222 Retail and wholesale buyers)

  • Main duties

    Purchasing agents and officers perform some or all of the following duties:

    • Purchase general and specialized equipment, materials, land or access rights, or business services for use or for further processing by their establishment
    • Assess requirements of an establishment and develop specifications for equipment, materials and supplies to be purchased
    • Invite tenders, consult with suppliers and review quotations
    • Determine or negotiate contract terms and conditions, award supplier contracts or recommend contract awards
    • Establish logistics of delivery schedules, monitor progress and contact clients and suppliers to resolve problems
    • Negotiate land acquisition or access rights for public or private use, and may conduct field investigations of properties
    • May hire, train or supervise purchasing clerks.

    Purchasing agents and officers may specialize in the purchase of particular materials or business services such as furniture or office equipment.

  • Employment requirements

    • A bachelor's degree or college diploma in business administration, commerce or economics is usually required.
    • Purchasing agents and officers purchasing specialized materials or business services may require a related university degree or college diploma. For example, a bachelor's degree or college diploma in engineering may be required for purchasers of industrial products.
    • A certificate in purchasing from the Purchasing Management Association of Canada (PMAC) may be required.
    • Previous experience as a purchasing clerk or as an administrative clerk may be required.
    • Certification from the International Right of Way Association (IRWA) may be required.

  • Additional information

    • Progression to managerial positions is possible with experience.
1226 - Conference and event planners

Conference and event planners plan, organize and co-ordinate conferences, conventions, meetings, seminars, exhibitions, trade shows, festivals and other events. They are employed by tourism associations, trade and professional associations, convention and conference centres, governments and by conference and event planning companies, or they may be self-employed.

  • Illustrative example(s)

    • conference and meeting planner
    • conference planner
    • conference services officer
    • convention co-ordinator
    • event planner
    • festival organizer
    • meeting planner
    • special events organizer
    • trade show planner

    All examples

  • Exclusion(s)

    • Administrative officers (See 1221 Administrative officers)
    • Executive assistants (See 1222 Executive assistants)
    • Professional occupations in advertising, marketing and public relations (See 1123 Professional occupations in advertising, marketing and public relations)
    • Sales and account representatives - wholesale trade (non-technical) (See 6411 Sales and account representatives - wholesale trade (non-technical))

  • Main duties

    Conference and event planners perform some or all of the following duties:

    • Meet with trade and professional associations and other groups to promote and discuss conference, convention and trade show services
    • Meet with sponsors and organizing committees to plan the scope and format of events, to establish and monitor budgets and to review administrative procedures and progress of events
    • Co-ordinate services for events, such as accommodation and transportation for participants, conference and other facilities, catering, signage, displays, translation, special needs requirements, audio-visual equipment, printing and security
    • Organize registration of participants, prepare programs and promotional material, and publicize events
    • Plan entertainment and social gatherings for participants
    • Hire, train and supervise support staff required for events
    • Ensure compliance with required by-laws
    • Negotiate contracts for services, approve suppliers' invoices, maintain financial records, review final billing submitted to clients for events and prepare reports.

  • Employment requirements

    • A university degree or college diploma in business, tourism or hospitality administration is usually required.
    • Several years of experience in hospitality or tourism administration or in public relations are usually required and may substitute for formal education requirements.
    • Certification relating to special events, meetings or conference management may be required.
1227 - Court officers and justices of the peace

Court officers co-ordinate the administrative and procedural functions of federal, provincial and territorial courts, such as scheduling trials and overseeing the maintenance of court records. Justices of the peace administer oaths, issue subpoenas, summonses and warrants and perform other court-related duties such as conducting bail hearings. They are employed by federal, provincial and territorial courts.

  • Illustrative example(s)

    • commissioner of affidavits
    • commissioner of marriages
    • co-ordinator of court services
    • court administrator
    • court clerk supervisor
    • court officer
    • court registrar
    • court services manager
    • deputy registrar - courts
    • judicial administrator
    • judicial court administrator
    • judicial officer
    • justice of the peace
    • registrar of bankruptcy
    • Supreme Court registrar
    • trial co-ordinator - courts

    All examples

  • Inclusion(s)

    • prothonotary

  • Exclusion(s)

    • Administrative officers (See 1221 Administrative officers)
    • Court clerks (See 1416 Court clerks)
    • Paralegal and related occupations (See 4211 Paralegal and related occupations)
    • Sheriffs and bailiffs (See 4421 Sheriffs and bailiffs)

  • Main duties

    Court officers perform some or all of the following duties:

    • Co-ordinate administrative services and establish work priorities for court staff
    • Schedule court trials and arrange pre-trial conferences and hearings
    • Call courts of law to order, read charges and take pleas from defendants
    • Record court commencement, trial proceedings and judgements
    • Collect and record sheriff fees, transcription fees and other court administrative and services fees
    • Oversee the maintenance of judicial court records
    • Assist in preparing annual budgets
    • May be justices of the peace.

    Justices of the peace perform some or all of the following duties:

    • Issue subpoenas, summonses and warrants, including search warrants
    • Receive affidavits, declarations and affirmations
    • Administer oaths
    • Conduct bail hearings
    • Release defendants on judges' orders and explain rights and obligations
    • Hear evidence at trials on summary conviction offences and may preside over trials of criminal offences at the discretion of the chief judge of the jurisdiction or as provided for in federal, provincial or territorial statutes
    • Perform civil marriages.

  • Employment requirements

    • Court officers usually require a university degree in law, business or public administration or a college diploma in public administration or legal studies.
    • Completion of a justice registrar, justice of the peace or other court training program is required for court officers and justices of the peace.
    • Several years of experience as a court clerk or in another court service occupation are usually required.
    • Justices of the peace in the provinces are appointed by the lieutenant governor in council and, in the territories, by federally appointed territorial commissioners.

  • Additional information

    • Progression to senior positions such as senior court administrator is possible through experience.
    • The duties and responsibilities of justices of the peace vary significantly depending on the level of their authority. They may be employed part-time on a fee-for-service basis in small communities. Their duties range from receiving affidavits and similar documents, to presiding in courts and hearing and determining prosecutions under provincial/territorial and federal laws.
1228 - Employment insurance, immigration, border services and revenue officers

Officers in this unit group administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance and other government benefit services. They are employed by government agencies.

  • Illustrative example(s)

    • border services officer (BSO)
    • customs inspector
    • customs officer
    • employment insurance agent
    • employment insurance benefits control officer
    • immigration agent - government services
    • immigration examining officer
    • revenue officer
    • tax collection officer
    • tax enforcement officer

    All examples

  • Inclusion(s)

    • appeal officer

  • Exclusion(s)

    • Financial auditors and accountants (See 1111 Financial auditors and accountants)
    • Managers responsible for immigration or employment insurance (See 0411 Government managers - health and social policy development and program administration)
    • Managers responsible for taxation revenue or customs (See 0412 Government managers - economic analysis, policy development and program administration)
    • Other financial officers (See 1114 Other financial officers)
    • Social policy researchers, consultants and program officers (See 4164 Social policy researchers, consultants and program officers)

  • Main duties

    Immigration officers perform some or all of the following duties:

    • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews
    • Grant landed-immigrant status, admit persons or order detention or deportation
    • Locate and apprehend persons presumed to be infringing on immigration laws
    • Assist in the removal of deported people by seeking authorization from receiving countries and securing necessary travel documents
    • Appear as a witness in cases related to immigration appeals.

    Border services officers and customs inspectors perform some or all of the following duties:

    • Question persons at border points to determine the admissibility of goods and assess duty
    • Inspect baggage to detect undeclared merchandise, or contraband
    • Inform manufacturers and shippers of customs and laws and procedures
    • Observe fabrication of articles affected by customs laws and conduct appraisals
    • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws
    • Inspect goods imported by mail
    • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.

    Excise tax revenue officers perform some or all of the following duties:

    • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
    • Examine accounting systems and internal controls of organizations
    • Provide advice on reporting and evaluation methods for goods subject to taxation
    • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.

    Government benefits services officers perform some or all of the following duties:

    • Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
    • Ascertain the facts on such issues as reasons for loss of employment and availability for work
    • Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.

  • Employment requirements

    • A bachelor's degree or college diploma is usually required.
    • Several years of related administrative or regulatory experience may be required.
    • Completion of specialized government training is required.

  • Additional information

    • Progression to managerial positions in these fields is possible with experience.
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