North American Industry Classification System (NAICS) Canada 2017 Version 2.0

• 56 - Administrative and support, waste management and remediation services
• 561 - Administrative and support services
• 5614 - Business support services

56142 - Telephone call centres

This industry comprises establishments primarily engaged in receiving and/or making telephone calls for others. These establishments are engaged in activities such as soliciting or providing information; promoting goods or services; taking orders; and raising funds for clients. This industry also includes establishments primarily engaged in answering telephone calls and relaying messages to clients; and establishments primarily engaged in providing voice mailbox services.