Variant of NAICS 2012 - Labour Force
- 8.2.5 - Business, building and other support services
- 56 - Administrative and support, waste management and remediation services
- 561 - Administrative and support services
- 5614 - Business support services
- 56142 - Telephone call centres
561420 - Telephone call centresCAN
This Canadian industry comprises establishments primarily engaged in receiving and/or making telephone calls for others. These establishments are engaged in activities such as soliciting or providing information; promoting goods or services; taking orders; and raising funds for clients. This industry also includes establishments primarily engaged in answering telephone calls and relaying messages to clients; and establishments primarily engaged in providing voice mailbox services.
Illustrative example(s)
- floral wire service
- telemarketing bureaus
- telephone answering services
- telephone solicitation service on a contract or fee basis
- voice mail box services
Exclusion(s)
- taking orders in offices of mail-order houses (See 454110 Electronic shopping and mail-order houses)
- providing paging services (See 517210 Wireless telecommunications carriers (except satellite))
- gathering, recording, tabulating, and presenting marketing and public opinion data (See 541910 Marketing research and public opinion polling)
- organizing and conducting fund-raising campaigns for others (See 561490 Other business support services)
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