National Occupational Classification for Statistics (NOC-S) 2006

National Occupational Classification for Statistics (NOC-S) 2006
Introduction

B514 - Receptionists and Switchboard Operators

Receptionists and switchboard operators greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and in other offices throughout the public and private sectors.

  • Example Titles

    • admitting clerk
    • answering service operator
    • appointment clerk
    • business receptionist
    • clerk switchboard operator
    • clerk, hospital admissions
    • dental office receptionist
    • dental receptionist
    • doctor's office receptionist
    • emergency admitting clerk
    • front desk clerk (except hotel)
    • hospital admissions clerk
    • hospital admitting clerk
    • hospital receptionist
    • information desk clerk
    • mail and message distribution clerk
    • medical clinic receptionist
    • medical office assistant
    • medical office secretary-receptionist
    • medical receptionist
    • office reception clerk
    • office receptionist
    • operator, switchboard
    • operator, telephone answering service
    • reception clerk
    • reception clerk, office
    • receptionist
    • receptionist, hospital
    • receptionist, medical clinic
    • receptionist-clerk
    • receptionist-secretary
    • receptionist-switchboard operator
    • receptionist-telephone operator
    • receptionist-typist
    • secretary-receptionist, medical office
    • switchboard operator
    • switchboard operator, clerical
    • telephone answering service operator
    • telephone clerk
    • telereceptionist
    • voice communication system operator

  • Exclusion

    • Customer service clerks who answer enquiries from the public (See B553 Customer Service, Information and Related Clerks)
    • Dispatchers, who operate radio or other dispatching systems (See B575 Dispatchers and Radio Operators)
    • Reception clerks employed in hotels and other accommodations services (See G715 Hotel Front Desk Clerks)
    • Telephone operators that work for telephone companies (See B524 Telephone Operators)
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