National Occupational Classification for Statistics (NOC-S) 2006

B - Business, Finance and Administrative Occupations

Occupations in this broad occupational category are primarily concerned with providing financial and business services, administrative and regulatory services and clerical support services.

B5 - Clerical Occupations

Occupations in this major group are primarily concerned with performing general office work or specialized clerical tasks such as typesetting, data entry, telephone operating, administrative support, processing information related to personnel activities, preparing routine financial records, recording payroll data, processing financial transactions, processing data in financial and insurance companies, collecting overdue accounts, processing and delivering mail, shipping and receiving, recording production and inventory, dispatching taxis, scheduling transportation crews, issuing and receiving library books, writing routine correspondence, interviewing for surveys and answering enquiries from the public.

B51 - Clerical Occupations, General Office Skills

Occupations in this minor group are primarily concerned with typing, filing, operating office equipment and receiving visitors.

B511 - General Office Clerks

General office clerks prepare correspondence, reports, statements and other material, operate office equipment, answer telephones and perform clerical duties of a general nature according to established procedures. They are employed in offices throughout the public and private sectors.

  • Example Titles

    • address forms clerk
    • addressograph clerk
    • administrative assistant
    • automatic typewriter operator
    • board marker, grain quotations
    • Braille volumes transcriber
    • clerical assistant
    • clerk, general office
    • clerk-stenographer
    • clerk-typist
    • copy room typist
    • drafting room typist
    • duplicating machine clerk
    • duplicating machine operator
    • electric meter reader
    • facsimile operator
    • float clerk
    • gas meter reader
    • general office clerk
    • general office worker
    • grain quotations board marker
    • information and records clerk
    • junior office clerk
    • meter reader
    • mimeograph operator
    • office assistant
    • office clerk
    • office machine operator
    • operator, automatic typewriter
    • operator, office machines
    • operator, word processor
    • order transcriber
    • order typist
    • photograph examiner
    • statistical typist
    • stencil-cutter tender
    • teleprinter operator - general office work
    • teleprinter operator - military
    • teletype operator
    • teletypist
    • ticket preparer - manufacturing
    • typing clerk
    • typist
    • water meter reader
    • wire machine operator
    • word processing machine operator
    • word processor clerk
    • word processor operator
  • Exclusion

    • Clerks whose work is characterized by a particular subject matter specialization (See B53 Finance and Insurance Clerks; or B55 Library, Correspondence and Related Information Clerks; or B56 Mail and Message Distribution Occupations; or B57 Recording, Scheduling and Distributing Occupations)
    • Receptionists (See B514 Receptionists and Switchboard Operators)
B513 - Records Management and Filing Clerks

Records management clerks process, code, store and retrieve records and documents and apply retention and disposal schedules according to established policies and procedures. Filing clerks file papers, records, documents and other material according to subject matter or other filing system. Records management and filing clerks are employed throughout the private and public sectors. This unit group also includes health records technicians, who maintain systems for the collection, storage, retrieval and retention of health information. Health records technicians are employed by hospitals, clinics and other health care institutions.

  • Example Titles

    • aircraft records clerk
    • bill sorter
    • card filer
    • classification clerk
    • classification clerk, records
    • classifier, health records
    • classifier, records
    • clerk, aircraft records
    • clerk, classification
    • clerk, hospital records
    • clerk, meter records
    • clerk, records
    • clerk, records classification
    • clerk, records management
    • clerk, technical records
    • correspondence filing clerk
    • cut-pile clerk
    • documents clerk
    • drawings filing clerk
    • file and classification clerk
    • file clerk
    • filing clerk
    • film filing clerk
    • fingerprint classifier
    • fingerprint clerk
    • health records classifier
    • health records technician
    • hospital records clerk
    • medical records clerk
    • medical records technician
    • meter records clerk
    • microfilm camera operator
    • microfilm mounter
    • microfilm records searcher
    • microfilmer
    • plate filing clerk
    • records classification clerk
    • records classifier
    • records clerk
    • records custodian
    • records filing-system clerk
    • records management clerk
    • records managing clerk
    • records support clerk
    • technical indexer - records and file management
    • technical records clerk
    • technician, medical records
  • Exclusion

    • Computer tape librarians (See C181 Computer Network Technicians)
    • Film filers or photograph filers working in librairies (See B551 Library Clerks)
B514 - Receptionists and Switchboard Operators

Receptionists and switchboard operators greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and in other offices throughout the public and private sectors.

  • Example Titles

    • admitting clerk
    • answering service operator
    • appointment clerk
    • business receptionist
    • clerk switchboard operator
    • clerk, hospital admissions
    • dental office receptionist
    • dental receptionist
    • doctor's office receptionist
    • emergency admitting clerk
    • front desk clerk (except hotel)
    • hospital admissions clerk
    • hospital admitting clerk
    • hospital receptionist
    • information desk clerk
    • mail and message distribution clerk
    • medical clinic receptionist
    • medical office assistant
    • medical office secretary-receptionist
    • medical receptionist
    • office reception clerk
    • office receptionist
    • operator, switchboard
    • operator, telephone answering service
    • reception clerk
    • reception clerk, office
    • receptionist
    • receptionist, hospital
    • receptionist, medical clinic
    • receptionist-clerk
    • receptionist-secretary
    • receptionist-switchboard operator
    • receptionist-telephone operator
    • receptionist-typist
    • secretary-receptionist, medical office
    • switchboard operator
    • switchboard operator, clerical
    • telephone answering service operator
    • telephone clerk
    • telereceptionist
    • voice communication system operator
  • Exclusion

    • Customer service clerks who answer enquiries from the public (See B553 Customer Service, Information and Related Clerks)
    • Dispatchers, who operate radio or other dispatching systems (See B575 Dispatchers and Radio Operators)
    • Reception clerks employed in hotels and other accommodations services (See G715 Hotel Front Desk Clerks)
    • Telephone operators that work for telephone companies (See B524 Telephone Operators)
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