National Occupational Classification (NOC) 2021 Version 1.0

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72025 - Supervisors, mail and message distribution occupations

Supervisors in mail and message distribution supervise and coordinate the activities of workers in the following unit groups: Postal services representatives (64401), Letter carriers (74101), Mail and parcel sorters and related occupations (74100) and Couriers and messengers (74102). They are employed by Canada Post Corporation, courier companies, governments and large corporations.

  • Illustrative example(s)

    • courier service supervisor
    • letter carriers supervisor
    • mail and postal clerks supervisor
    • mail room supervisor
    • messenger service supervisor
    • postal station supervisor
    • postmaster/mistress

    All examples

  • Exclusion(s)

    • Postal and courier services managers (See 70021 Postal and courier services managers)
    • Shipping and receiving supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)
  • Main duties

    This group performs some or all of the following duties:

    • Coordinate, assign and review the work of postal clerks, couriers and letter carriers engaged in the collecting, sorting and delivering of mail, parcels and other material
    • Establish work schedules and procedures and coordinate activities with other work units or departments
    • Resolve work-related problems and prepare and submit progress and other reports
    • Train workers in job duties, safety procedures and company policies
    • Requisition supplies and materials
    • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
    • May perform the same duties as workers supervised.
  • Employment requirements

    • Completion of secondary school is required.
    • Several years of experience in the occupation supervised are usually required.
    • Physical fitness may be required for some occupations in this unit group.
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