National Occupational Classification (NOC) 2021 Version 1.0

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National Occupational Classification (NOC) 2021 Version 1.0
Introduction
Hierarchical structure

70012 - Facility operation and maintenance managers

Facility operation managers plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate. Facility operation managers are employed by a wide range of establishments, such as airports, harbours, canals, shopping centres, convention centres, warehouses and recreational facilities. Maintenance managers plan, organize, direct, control and evaluate the maintenance department within commercial, industrial, institutional, recreational and other facilities. Maintenance managers are employed by a wide range of establishments, such as office buildings, shopping centres, airports, harbours, warehouses, grain terminals, universities, schools and sports facilities, and by the maintenance and mechanical engineering departments of manufacturing and other industrial establishments.

  • Illustrative example(s)

    • airport manager
    • arena manager
    • campus maintenance manager
    • facilities maintenance head
    • facility operations manager
    • grain elevator district manager
    • harbour master
    • maintenance and service superintendent
    • maintenance manager
    • maintenance support services chief
    • mechanical services superintendent
    • plant maintenance superintendent
    • recreation facility manager
    • shopping centre manager
    • warehouse manager

    All examples

  • Exclusion(s)

    • Administrative services managers (See 1001 Administrative services managers)
    • Building superintendent (See 73201 General building maintenance workers and building superintendents)
    • Contractors and supervisors, mechanic trades (See 72020 Contractors and supervisors, mechanic trades)
    • Director of operations - transportation (See 70020 Managers in transportation)
    • Freight traffic manager (See 70020 Managers in transportation)
    • Production operations manager (See 90010 Manufacturing managers)
    • Property administrators (See 13101 Property administrators)

  • Main duties

    This group performs some or all of the following duties:

    Facility operation managers

    • Plan, organize, direct, control and evaluate the operations of commercial, transportation and recreational facilities and the included real estate
    • Oversee the leasing of space in the facility and the included real estate and the development of marketing strategies
    • Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and snow removal
    • Plan, organize, direct, control and evaluate construction projects to modify commercial, transportation and recreational facilities and real estate
    • Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems
    • Plan and manage the facility's operations budget
    • Prepare or oversee the preparation of reports and statistics related to areas of responsibility
    • Hire and oversee training and supervision of staff.

    Maintenance managers

    • Direct the maintenance and repair of an establishment's machinery, equipment and electrical and mechanical systems
    • Develop and implement schedules and procedures for safety inspections and preventive maintenance programs
    • Coordinate cleaning, snow removal and landscaping operations
    • Administer contracts for the provision of supplies and services
    • Plan and manage a facility's maintenance budget
    • Hire and oversee training and supervision of staff.

  • Employment requirements

    • Facility operation managers require completion of a college or university program in business administration or in a discipline related to facility operation and maintenance
      or
      an equivalent combination of technical training and experience in administration or maintenance.
    • Maintenance managers require completion of a college or university program in electrical or mechanical engineering or in another discipline related to building maintenance
      or
      an equivalent combination of technical training and experience in building maintenance.
    • Several years of supervisory experience in facility operations or maintenance are usually required.
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