National Occupational Classification (NOC) 2021 Version 1.0

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National Occupational Classification (NOC) 2021 Version 1.0
Introduction
Hierarchical structure

6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

65 - Sales and service support occupations

This major group comprises sales and service support occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 5. Occupations classified in TEER 5, as those included in this group with a 5 as the second digit of their code, are typically accessible with short work demonstration and no formal educational requirements.

653 - Support occupations in cleaning and related services

This sub-major group comprises support occupations in cleaning and related services, and other service support occupations.

6531 - Cleaners

This minor group comprises cleaners, including light duty cleaners; specialized cleaners; and janitors, caretakers and heavy-duty cleaners. They are employed by hotels, motels and resorts; shopping and recreational facilities; hospitals, health care facilities and educational and other institutions; building management companies, cleaning service companies, condominium corporations and private individuals; and industrial, religious and other establishments; or they may be self-employed.

65310 - Light duty cleaners

Light duty cleaners clean lobbies, hallways, offices and rooms of hotels, motels, resorts, hospitals, schools, office buildings and private residences. They are employed by hotels, motels, resorts, recreational facilities, hospitals and other institutions, building management companies, cleaning service companies and private individuals. Housekeepers perform housekeeping duties in residential, and institutional settings.

  • Illustrative example(s)

    • cleaner
    • hospital cleaner
    • hotel cleaner
    • house cleaner
    • housekeeper
    • housekeeping aide
    • housekeeping room attendant
    • light duty cleaner
    • office cleaner
    • sweeper

    All examples

  • Exclusion(s)

    • Cleaning supervisors (See 62024 Cleaning supervisors)
    • Janitors, caretakers and heavy-duty cleaners (See 65312 Janitors, caretakers and heavy-duty cleaners)
    • Specialized cleaners (See 65311 Specialized cleaners)

  • Main duties

    This group performs some or all of the following duties:

    • Sweep, mop, wash, wax and polish floors
    • Dust furniture and vacuum carpeting and area rugs, draperies and upholstered furniture
    • Make beds, change sheets and distribute clean towels and toiletries
    • Attend to guests' requests for extra supplies
    • Stock linen closets and other supplies' areas
    • Clean, disinfect and polish kitchen and bathroom fixtures and appliances
    • Clean and disinfect public areas such as changing rooms, showers and elevators
    • Disinfect operating rooms and other hospital areas
    • Pick up debris and empty trash containers
    • Wash windows, walls and ceilings.
    • Report and store lost and found items
    • May provide basic information on facilities
    • May handle complaints.

  • Employment requirements

    • Some secondary school education may be required.
    • On-the-job training is usually provided.

  • Additional information

    • Progression to supervisory cleaning positions is possible with additional training or experience.
65311 - Specialized cleaners

Specialized cleaners clean and refurbish building exteriors, carpets, chimneys, industrial equipment, ventilation systems, windows and other surfaces, using specialized equipment and techniques. They are employed by specialized cleaning service companies or they may be self-employed.

  • Illustrative example(s)

    • auto detailer
    • building exterior cleaner
    • carpet cleaner
    • chimney cleaner
    • freight car cleaner
    • furnace cleaner
    • laboratory equipment cleaner
    • sandblaster
    • septic tank cleaner
    • upholstery cleaner
    • vehicle cleaner
    • ventilation system cleaner
    • window cleaner

    All examples

  • Exclusion(s)

    • Cleaning supervisors (See 62024 Cleaning supervisors)
    • Janitors, caretakers and heavy-duty cleaners (See 65312 Janitors, caretakers and heavy-duty cleaners)
    • Light duty cleaners (See 65310 Light duty cleaners)

  • Main duties

    This group performs some or all of the following duties:

    Carpet and upholstery cleaners

    • Operate cleaning machines to clean carpets, rugs and upholstered furniture on customers' premises or in carpet and upholstery cleaning establishments.

    Chimney cleaners and sandblasters

    • Clean soot and creosote from chimneys and fireplaces using hand tools and industrial vacuum cleaners
    • Clean building exteriors, tanks, and industrial equipment using sandblasting, pressurized steam or hydroblasting equipment.

    Furnace and ventilation system cleaners

    • Clean ducts, vents and filters of furnaces in residences and commercial buildings using hand tools and industrial vacuum cleaners.

    Vehicle cleaners

    • Clean the interior and exterior of automobiles, buses, streetcars, railway cars and subway cars.

    Window cleaners

    • Wash and clean interior and exterior windows and other glass surfaces in low-rise and highrise buildings.

  • Employment requirements

    • There are no specific education requirements for occupations in this unit group.
    • On-the-job training is usually provided.
    • Previous experience in a related position may be required for some occupations in this unit group.

  • Additional information

    • Progression to supervisory positions is possible with additional training or experience.
65312 - Janitors, caretakers and heavy-duty cleaners

Janitors, caretakers and heavy-duty cleaners clean and maintain the interior and exterior of commercial, institutional and residential buildings and their surrounding grounds. They are employed by office and apartment building management companies, condominium corporations, educational institutions, health care facilities, recreational and shopping facilities, religious, industrial and other establishments.

  • Illustrative example(s)

    • custodian
    • heavy-duty cleaner
    • industrial cleaner
    • plant cleaner
    • school janitor

    All examples

  • Exclusion(s)

    • Cleaning supervisors (See 62024 Cleaning supervisors)
    • General building maintenance workers and building superintendents (See 73201 General building maintenance workers and building superintendents)
    • Light duty cleaners (See 65310 Light duty cleaners)
    • Specialized cleaners (See 65311 Specialized cleaners)

  • Main duties

    This group performs some or all of the following duties:

    • Operate industrial vacuum cleaners to remove scraps, dirt, heavy debris and other refuse
    • Wash windows, interior walls and ceilings
    • Empty trash cans and other waste containers
    • Sweep, mop, scrub and wax hallways, floors and stairs
    • Clean snow and ice from walkways and parking areas
    • Cut grass and tend grounds and plants
    • Clean and disinfect washrooms and fixtures
    • May move heavy furniture, equipment and supplies.

  • Employment requirements

    • Completion of secondary school may be required.
    • Previous cleaning experience may be required.

  • Additional information

    • Progression to supervisory positions is possible with additional training or experience.
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