National Occupational Classification (NOC) 2021 Version 1.0

6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

65 - Sales and service support occupations

This major group comprises sales and service support occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 5. Occupations classified in TEER 5, as those included in this group with a 5 as the second digit of their code, are typically accessible with short work demonstration and no formal educational requirements.

652 - Support occupations in food, accommodation and tourism

This sub-major group comprises support occupations in food, accommodation and tourism services, and in personal services.

6522 - Support occupations in personal services

This minor group comprises support occupations in personal services, including pet groomers and animal care workers and other support occupations in personal services not elsewhere classified. They are employed by animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools and pet grooming establishments; or they may be self-employed.

65220 - Pet groomers and animal care workers

Animal care workers feed, handle, train and groom animals and assist veterinarians, animal health technologists and technicians and animal breeders. Pet groomers clip coats, bathe and otherwise groom pets. They are employed by animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools, pet grooming establishments, or may be self-employed.

• Illustrative example(s)

  • animal care worker (except farm)
  • dog groomer
  • dog trainer
  • kennel attendant
  • laboratory animal attendant
  • pet groomer
  • pound attendant
  • veterinary attendant
  • zoo attendant

  All examples

• Exclusion(s)

  • Animal health technologists and veterinary technicians (See 32104 Animal health technologists and veterinary technicians)
  • Animal nutritionist (See 21110 Biologists and related scientists)
  • Horseshoer (See 72999 Other technical trades and related occupations)
  • Marine mammal trainer (See 21110 Biologists and related scientists)
  • Sheep shearer (See 84120 Specialized livestock workers and farm machinery operators)

• Main duties

  This group performs some or all of the following duties:

  • Prepare food and feed animals, fish or birds at scheduled intervals
  • Clean and disinfect cages, pens and surrounding areas
  • Shampoo, clip and groom animals
  • Assist veterinarians and animal health technologists and technicians to inoculate and treat animals
  • Assist animal breeders to handle and nurture animals
  • Assist scientists and researchers in conducting laboratory tests with animals
  • Monitor and document animal behaviour
  • Train dogs to obey commands and perform specific duties in response to signals.

• Employment requirements

  • Completion of secondary school is usually required.
  • Depending on the type of work performed, training courses in animal handling, grooming or dog training are usually required. Animal health or veterinary assistant college courses may be required for animal care workers.

• Additional information

  • Progression to animal health technology occupations is possible with additional training.

65229 - Other support occupations in personal services

Workers in other support occupations in personal services provide psychic consulting, fortune-telling, astrological services and other personal services. They are employed by call centres and personal service establishments, or are self-employed.

• Illustrative example(s)

  • astrologer
  • chat line agent
  • dating service consultant
  • fortune teller
  • psychic consultant
  • psychic reader

  All examples

• Exclusion(s)

  • Image, social and other personal consultants (See 64201 Image, social and other personal consultants)
  • Massage therapists (See 32201 Massage therapists)

• Main duties

  This group performs some or all of the following duties:

  Astrologers

  • Chart and interpret stellar and planetary positions on a horoscope to predict future events and trends for a client or the general public.

  Psychic consultants and related advisors

  • Provide personal advice to clients based on various schools of thought.

  Other service providers

  • Offer a wide variety of personal services not elsewhere classified.

• Employment requirements

  • A period of training under the guidance of a practitioner is usually required.