National Occupational Classification (NOC) 2021 Version 1.0

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6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

64 - Sales and service representatives and other customer and personal services occupations

This major group comprises sales and service representatives and other customer and personal services occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 4. Occupations classified in TEER 4, as those included in this group with a 4 as the second digit of their code, typically require completion of secondary school; or several weeks of on-the-job training with some secondary school education; or experience in a related occupation from TEER 5, when applicable (TEER 5 includes occupations with a 5 as a second digit in their code).

644 - Occupations in customer, information and protective services

This sub-major group comprises occupations in customer, information and protective services, including customer and information services representatives, and security guards and related security service occupations.

6441 - Security guards and related security service occupations

This minor group comprises security guards and related security service occupations, including security guards, armoured car guards, corporate security officers, private investigators, retail loss prevention officers and workers in other related security service occupations. They are employed by public and private security agencies; residential complexes; educational, cultural, financial and health institutions; retail establishments; investigation service companies; transportation facilities; and organizations throughout the public and private sectors; or they may be self-employed.

64410 - Security guards and related security service occupations

Security guards and workers in related security service occupations guard and implement security measures to protect property against theft, vandalism and fire; to control access to establishments; to maintain order and enforce regulations at public events and within establishments; to perform screening of passengers, luggage or cargo; to conduct private investigations for clients or employers and to provide other protective services not elsewhere classified. They are employed by public or private security agencies, residential complexes, educational, cultural, financial and health institutions, retail establishments, investigation service companies, transportation facilities, and organizations throughout the public and private sectors, or they may be self-employed.

  • Illustrative example(s)

    • alarm investigator
    • armoured car guard
    • bodyguard (except police)
    • commissionaire
    • corporate security officer
    • house detective
    • night guard
    • postal inspection officer
    • private investigator
    • private security officer
    • screening officer
    • security guard
    • store detective
    • theft prevention officer

    All examples

  • Exclusion(s)

    • Correctional service officers (See 43201 Correctional service officers)
    • Police investigators and other investigative occupations (See 41310 Police investigators and other investigative occupations)
    • Private investigation and security service manager (See 10029 Other business services managers)
    • Security guard supervisor (See 62029 Other services supervisors)
    • Security service manager (See 10029 Other business services managers)
  • Main duties

    This group performs some or all of the following duties:

    Security guards

    • Control access to establishments, operate security control-room equipment and patrol assigned areas to guard against theft, vandalism and fire
    • Enforce regulations to maintain order and resolve conflicts and to monitor establishment activities
    • Ensure safety and emergency procedures are followed
    • Issue passes and direct visitors to appropriate areas and check age identification of patrons.

    Screening officers

    • Inspect and screen luggage or cargo using equipment or hands
    • Perform searches of passengers with tools or by hand
    • Monitor and screen passengers through screening checkpoints and other procedures.

    Armoured car guards

    • Drive and guard armoured trucks, pick-up and deliver cash and valuables to banks, automated teller machines and retail establishments.

    Corporate security officers

    • Investigate unlawful acts of employees or patrons of establishments
    • Recommend security systems such as electronic detection devices and access devices.

    Private investigators

    • Conduct investigations to locate missing persons
    • Obtain information for use in civil and criminal litigation matters or for other purposes
    • May also conduct polygraph tests (integrity surveys) for clients.

    Retail loss prevention officers

    • Prevent and detect shoplifting and theft in retail establishments.
  • Employment requirements

    • Completion of secondary school is usually required.
    • A college diploma in law and security or police technology may be required.
    • Canadian Air Transport Security Authority (CATSA) certification is required for screening officers.
    • Security guards carrying firearms require a licence.
    • Armoured car drivers require a valid Possession and Acquisition Licence (PAL) for both restricted and non-restricted firearms.
    • In Quebec, a permit issued by the Bureau de la sécurité privée (BSP) is required to work as a private detective or security officer.
    • Corporate security officers may require experience as a police officer.
    • Private investigators require provincial licensure.
    • Certification for responsible beverage service is mandatory for security staff in establishments serving alcoholic beverages in Alberta, Saskatchewan, Manitoba, Ontario and Prince Edward Island.
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