National Occupational Classification (NOC) 2021 Version 1.0

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6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

63 - Occupations in sales and services

This major group comprises occupations in sales and services. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 3. Occupations classified in TEER 3, as those included in this group with a 3 as the second digit of their code, typically require completion of a post-secondary education program of less than two years at community college, institute of technology or CÉGEP; or completion of an apprenticeship training program of less than two years; or more than six months of on-the-job training, training courses or specific work experience with some secondary school education; or the accumulation of several years of experience in a related occupation found in TEER 4, when applicable (TEER 4 includes occupations with a 4 as a second digit in their code).

632 - Occupations in services

This sub-major group comprises occupations in services, including cooks, butchers and bakers; hairstylists and estheticians; and shoe repairers, shoemakers and upholsterers.

6322 - Shoe repairers, shoemakers and upholsterers

This minor group comprises shoe repairers, shoemakers and upholsterers. They are employed by custom shoemaking establishments; shoe and furniture repair shops; and retail stores and outlets; or they may be self-employed.

63220 - Shoe repairers and shoemakers

Shoe repairers repair footwear and shoemakers make specialized and custom shoes and boots. They are employed in shoe repair shops or custom shoemaking establishments, or they may be self-employed.

  • Illustrative example(s)

    • bootmaker
    • custom shoemaker
    • orthopedic shoemaker
    • shoe repairer
    • shoemaker

    All examples

  • Exclusion(s)

    • Footwear sewer (See 94132 Industrial sewing machine operators)
    • Labourer - shoe manufacturing (See 95109 Other labourers in processing, manufacturing and utilities)
    • Shoe parts cutter - footwear manufacturing (See 95105 Labourers in textile processing and cutting)
    • Shoe parts sewer (See 94132 Industrial sewing machine operators)
    • Shoe sewer (See 94132 Industrial sewing machine operators)
  • Main duties

    This group performs some or all of the following duties:

    Shoemakers

    • Discuss type of footwear to be made and obtain measurements from customer
    • Select patterns and leather or other material and outline and cut patterns
    • Select or assemble lasts, fasten insoles to lasts and sew or glue other parts into place
    • Trim, dress and otherwise finish boots or shoes
    • Estimate custom footwear costs and receive payment from customers
    • May supervise other shoemakers and shoe repairers.

    Shoe repairers

    • Repair soles, heels and other parts of footwear using sewing, buffing and other shoe repair machines, materials and equipment
    • Repair belts, luggage, purses and similar products
    • Estimate footwear repair costs and take payment.
  • Employment requirements

    • Some secondary school may be required.
    • Several months of on-the-job training is provided for shoe repairers.
    • Extensive on-the-job training is provided for shoemakers.
    • Shoemakers may require experience as shoe repairers.
  • Additional information

    • Shoe repairers may progress to shoemakers with experience.
63221 - Upholsterers

Upholsterers cover furniture, fixtures and similar items with fabric, leather or other upholstery materials. They are employed by furniture, aircraft, motor vehicle and other manufacturing companies, furniture retail outlets and repair shops or they may be self-employed.

  • Illustrative example(s)

    • automobile upholsterer
    • custom upholsterer
    • furniture upholsterer
    • upholsterer
    • upholstery repairer

    All examples

  • Exclusion(s)

    • Furniture and fixture assemblers, finishers, refinishers and inspectors (See 94210 Furniture and fixture assemblers, finishers, refinishers and inspectors)
    • Upholsterers supervisor (See 62029 Other services supervisors)
    • Upholstery marker and cutter (See 95105 Labourers in textile processing and cutting)
  • Main duties

    This group performs some or all of the following duties:

    • Discuss upholstery fabric, colour, and style with customers and provide cost estimate for upholstering furniture or other items
    • Lay out, measure and cut upholstery materials according to sketches or design specifications
    • Replace worn-out webbing, springs and other furniture parts using hand and power tools
    • Operate sewing machines or sew upholstery materials by hand to seam cushions and join sections of covering materials
    • Install padding and underlays and fasten covering materials to furniture frames
    • Tack, glue or sew ornamental trim, braids or buttons on upholstered items
    • Lay out, cut, fabricate and install upholstery in aircrafts, motor vehicles, railway cars, boats and ships
    • May repair furniture frames and refinish wood surfaces
    • May make upholstery patterns from sketches, customer descriptions or blueprints
    • May install, fabricate, maintain and repair interior components of aircraft, such as seats, coverings, drapes, cargo nets, flooring, closets, bins and panels.
  • Employment requirements

    • Completion of secondary school is usually required.
    • Completion of college or other specialized courses or an apprenticeship program in furniture upholstering and repair
      or
      Several years of on-the-job training, including working as an upholsterer helper are usually required.
    • Trade certification is available, but voluntary, in Quebec.
  • Additional information

    • Progression to supervisory positions is possible with experience.
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