National Occupational Classification (NOC) 2021 Version 1.0

1 - Business, finance and administration occupations

This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.

14 - Administrative and financial support and supply chain logistics occupations

This major group comprises administrative and financial support and supply chain logistics occupations, including office support and data entry occupations; financial, insurance and related administrative support workers; library, correspondence and other clerks, and supply chain logistics, tracking and scheduling coordination occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 4. Occupations classified in TEER 4, as those included in this group with a 4 as the second digit of their code, typically require completion of secondary school; or several weeks of on-the-job training with some secondary school education; or experience in a related occupation from TEER 5, when applicable (TEER 5 includes occupations with a 5 as a second digit in their code).

144 - Supply chain logistics, tracking and scheduling coordination occupations

This sub-major group comprises supply chain logistics, tracking and scheduling coordination occupations, including shippers and receivers, storekeepers and partspersons, production logistics workers, purchasing and inventory control workers, dispatchers and transportation route and crew schedulers.

1440 - Supply chain logistics, tracking and scheduling coordination occupations

This minor group comprises supply chain logistics, tracking and scheduling coordination occupations, including shippers and receivers, storekeepers and partspersons, production logistics workers, purchasing and inventory control workers, dispatchers and transportation route and crew schedulers. They are employed by utility, manufacturing, construction, forestry and mining companies; retail, wholesale, commercial, industrial, transportation and other establishments; warehouses, repair shops and hospitals; printing and publishing companies; police, fire and other emergency services; taxi, delivery and courier services; and throughout the public and private sectors.

14400 - Shippers and receivers

Shippers and receivers ship, receive and record the movement of parts, supplies, materials, equipment and stock to and from an establishment. They are employed in the public sector and by retail and wholesale establishments, manufacturing companies, and other commercial and industrial establishments.

• Illustrative example(s)

  • freight receiver
  • freight shipper
  • import freight clerk
  • receiver
  • shipper
  • shipper-receiver
  • shipping agent
  • shipping and receiving clerk
  • supply chain assistant

  All examples

• Exclusion(s)

  • Export clerk (See 14301 Correspondence, publication and regulatory clerks)
  • Import clerk (See 14301 Correspondence, publication and regulatory clerks)
  • Material handlers (See 75101 Material handlers)
  • Purchasing and inventory control workers (See 14403 Purchasing and inventory control workers)
  • Storekeepers and partspersons (See 14401 Storekeepers and partspersons)
  • Supervisors, supply chain, tracking and scheduling coordination occupations (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)

• Main duties

  This group performs some or all of the following duties:

  • Determine method of shipment and arrange shipping; prepare bills of lading, customs forms, invoices and other shipping documents manually or by computer
  • Assemble containers and crates, record contents manually or by computer, pack goods to be shipped and affix identifying information and shipping instructions
  • Oversee loading and unloading of goods from trucks or other conveyances
  • Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods
  • Unpack, code and route goods to appropriate storage areas
  • Maintain internal, manual or computerized record-keeping systems
  • May operate forklift, hand truck or other equipment to load, unload, transport and store goods.

• Employment requirements

  • Completion of secondary school is usually required.
  • Experience in a related clerical occupation or as a warehouse worker may be required.
  • A forklift certificate may be required.
  • A driver's licence may be required.

• Additional information

  • Progression to supervisory positions is possible with additional training or experience.

14401 - Storekeepers and partspersons

Storekeepers and partspersons sort, store and issue parts and supplies for use by the establishment in which they work and for sale to the public. They are employed by manufacturing companies, warehouses, retail and wholesale establishments, mining, forestry and construction companies, repair shops, hospitals and other establishments. Apprentices are also included in this unit group.

• Illustrative example(s)

  • ammunition storekeeper
  • automotive partsperson - retail
  • material keeper
  • medical supply clerk
  • motor vehicle parts clerk
  • parts clerk
  • parts supplier
  • partsperson
  • ship storeman/woman
  • storekeeper
  • tool room attendant

  All examples

• Inclusion(s)

  • parts technician

• Exclusion(s)

  • Parts clerks supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)
  • Purchasing and inventory control workers (See 14403 Purchasing and inventory control workers)
  • Shippers and receivers (See 14400 Shippers and receivers)

• Main duties

  This group performs some or all of the following duties:

  • Receive and sort incoming parts and supplies
  • Store items in an orderly and accessible manner in a warehouse, tool room, supply room or other area
  • Process incoming requisitions and issue or distribute parts and supplies for internal usage
  • Maintain records of orders and the amount, kind and location of parts and supplies on hand using manual or computerized inventory system
  • Prepare requisition orders to replenish parts and supplies
  • Sell spare and replacement parts for motor vehicles, machinery and equipment in a retail setting
  • Advise retail customers or internal users on appropriateness of parts, supplies or materials requested.

  Partspersons may specialize in a particular line of parts such as automotive parts, recreational vehicle parts, marine parts, heavy equipment parts, agricultural machinery parts, heating, ventilating and air conditioning parts or refrigeration parts.

• Employment requirements

  • Completion of secondary school is usually required.
  • Completion of a three-year apprenticeship program
    or
    completion of specialized training in high school and a one-year college program for partspersons may be required.
  • Trade certification for partspersons is available, but voluntary, in all provinces and territories.
  • Experience in a related clerical occupation, or as a warehouse worker, may be required for partspersons.
  • Red Seal endorsement is also available to qualified partspersons upon successful completion of the interprovincial Red Seal examination.

• Additional information

  • The Red Seal endorsement allows for interprovincial mobility.
  • Progression to supervisory positions is possible with additional training or experience.

14402 - Production logistics workers

Production logistics workers expedite the flow of work and materials within an establishment and prepare merchandise ready for shipment. They are employed by manufacturing and construction companies, printing and publishing companies and other industrial establishments.

• Illustrative example(s)

  • expediter
  • production clerk
  • scheduling clerk
  • traffic control clerk

  All examples

• Inclusion(s)

  • material estimator
  • traffic clerk - broadcasting

• Exclusion(s)

  • Production and transportation logistics coordinators (See 13201 Production and transportation logistics coordinators)
  • Purchasing and inventory control workers (See 14403 Purchasing and inventory control workers)
  • Shippers and receivers (See 14400 Shippers and receivers)
  • Storekeepers and partspersons (See 14401 Storekeepers and partspersons)
  • Supervisors, supply chain, tracking and scheduling coordination occupations (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)

• Main duties

  This group performs some or all of the following duties:

  • Find, sort or move goods between different sections, unit and departments and receive, unpack and track merchandise
  • Compile detailed worksheets and specifications from customer's order
  • Compare items packed with customer orders and other identifying data for quality control
  • Compile reports on the progress of work and on any production problems that arise
  • Track material inventory, prepare new material orders, monitor order schedules for inventory control and maintain inventory records
  • Maintain contact with vendors to ensure that supplies and equipment are shipped on time
  • Prepare material estimates to ensure enough materials are available to complete production projects.

• Employment requirements

  • Completion of secondary school is usually required.

• Additional information

  • Progression to coordination positions is possible with experience.

14403 - Purchasing and inventory control workers

Purchasing and inventory control workers process purchasing transactions and maintain inventories of materials, equipment and stock. They are employed by retail and wholesale establishments, manufacturing companies, government agencies and other establishments.

• Illustrative example(s)

  • inventory analyst
  • inventory clerk
  • inventory control clerk
  • inventory planner
  • procurement clerk
  • purchasing clerk
  • purchasing clerk assistant

  All examples

• Inclusion(s)

  • inventory auditor

• Exclusion(s)

  • Inventory clerks supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)
  • Procurement and purchasing agents and officers (See 12102 Procurement and purchasing agents and officers)
  • Retail and wholesale buyers (See 62101 Retail and wholesale buyers)
  • Storekeepers and partspersons (See 14401 Storekeepers and partspersons)

• Main duties

  This group performs some or all of the following duties:

  Purchasing control workers

  • Review requisition orders for accuracy and verify that materials, equipment and stock are not available from current inventories
  • Source and obtain price quotations from catalogues and suppliers and prepare purchase orders
  • Calculate cost of orders and charge or forward invoices to appropriate accounts
  • Process purchases within purchasing authority
  • Contact suppliers to schedule deliveries and to resolve shortages, missed deliveries and other problems
  • Prepare and maintain purchasing files, reports and price lists.

  Inventory control workers

  • Monitor inventory levels as materials, equipment and stock are issued, transferred within an establishment or sold to the public using manual or computerized inventory systems
  • Compile inventory reports, recording the quantity, type and value of materials, equipment and stock on hand, using manual or computerized inventory systems
  • Prepare requisition orders to replenish materials, equipment and stock
  • Maintain stock rotation and dispose of and account for outdated stock
  • Enter data for production scheduling, stock replenishment/relocation and inventory adjustments
  • Reconcile physical inventories with computer counts.

• Employment requirements

  • Completion of secondary school is usually required.
  • Courses in purchasing management may be required for purchasing control workers.
  • Courses in production and inventory management and ability to operate a computerized inventory system may be required for inventory control workers.

• Additional information

  • The duties of purchasing and inventory control workers may overlap in some establishments.
  • Progression to supervisory positions or more senior occupations such as purchasing agent or retail buyer is possible with additional training or experience.

14404 - Dispatchers

Dispatchers operate radios and other telecommunication equipment to dispatch emergency vehicles and to coordinate the activities of drivers and other personnel. They are employed by police, fire and health departments, other emergency service agencies, taxi, delivery and courier services, trucking and utilities companies, and other commercial and industrial establishments.

• Illustrative example(s)

  • 911 dispatcher
  • alarm system dispatcher
  • ambulance dispatcher
  • emergency vehicle dispatcher
  • mobile equipment dispatcher
  • radio operator
  • taxi dispatcher
  • tow truck dispatcher
  • truck dispatcher
  • utilities maintenance crew dispatcher

  All examples

• Exclusion(s)

  • Air traffic controllers and related occupations (See 72601 Air traffic controllers and related occupations)
  • Bus dispatcher (See 72024 Supervisors, motor transport and other ground transit operators)
  • Dispatchers supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)
  • Railway traffic controllers and marine traffic regulators (See 72604 Railway traffic controllers and marine traffic regulators)

• Main duties

  This group performs some or all of the following duties:

  • Receive requests for emergency assistance or service and contact ambulances, police and fire departments, tow-trucks, and utility crews
  • Process and transmit information and instructions to coordinate the activities of vehicle operators, crews and equipment using a variety of computer-aided communications and dispatching equipment
  • Dispatch personnel according to written schedules and work orders, or as required by emergency situations
  • Advise vehicle operators of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information
  • Operate radio equipment to communicate with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
  • Monitor personnel workloads and locations
  • Maintain vehicle operator work records using computerized or manual methods and ensure time sheets and payroll summaries are completed accurately
  • Maintain computer and manual records of mileage, fuel use, repairs and other expenses, and generate reports.

• Employment requirements

  • Completion of secondary school is required.
  • Police and emergency dispatchers are required to complete formal on-the-job training. Other dispatchers usually undergo some informal on-the-job training.
  • Police and emergency dispatchers and other radio operators usually require provincial radio operator's certificates.

14405 - Transportation route and crew schedulers

Transportation route and crew schedulers prepare operational and crew schedules for transportation equipment and operating personnel. They are employed by municipal transit commissions, truck, delivery and courier companies, railways, airlines and by other transportation establishments in both the private and public sectors.

• Illustrative example(s)

  • bus scheduler
  • crew scheduler - transportation
  • flight crew scheduler
  • schedule analyst
  • train scheduler
  • transit scheduler
  • transportation schedules writer
  • truck scheduler

  All examples

• Exclusion(s)

  • Crew schedulers supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)
  • Flight schedulers manager (See 70020 Managers in transportation)
  • Production scheduler (See 13201 Production and transportation logistics coordinators)
  • Scheduling technician - manufacturing (See 22302 Industrial engineering and manufacturing technologists and technicians)
  • Transportation route schedulers supervisor (See 12013 Supervisors, supply chain, tracking and scheduling coordination occupations)

• Main duties

  This group performs some or all of the following duties:

  • Review schedule requisitions, passenger counts and cargo, running times, distances, personnel availability and other pertinent information to establish schedule parameters
  • Design new or modify existing schedules using computer software or other methods
  • Incorporate into route plan factors such as peak travel periods, holidays, special events and construction with emphasis on time and cost efficiency
  • Assign personnel to equipment and routes and schedule work shifts
  • Compile equipment and personnel records, including hours in service, distances, maintenance, repairs required and other data, to produce operating reports
  • May prepare user guides and other public service information.

• Employment requirements

  • Completion of secondary school is required.
  • Several years of experience in an appropriate transportation sector are usually required.
  • On-the-job training may be provided.

• Additional information

  • Mobility between occupations in this group is limited due to the requirement of specific transportation sector experience.
  • Progression to supervisory positions is possible with experience.