National Occupational Classification (NOC) 2021 Version 1.0

1 - Business, finance and administration occupations

This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.

13 - Administrative occupations and transportation logistics occupations

This major group comprises administrative occupations, transportation and production logistics coordinators and customs brokers, and related broker occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 3. Occupations classified in TEER 3, as those included in this group with a 3 as the second digit of their code, typically require completion of a post-secondary education program of less than two years at community college, institute of technology or CÉGEP; or completion of an apprenticeship training program of less than two years; or more than six months of on-the-job training, training courses or specific work experience with some secondary school education; or the accumulation of several years of experience in a related occupation found in TEER 4, when applicable (TEER 4 includes occupations with a 4 as a second digit in their code).

131 - Administrative occupations

This sub-major group comprises administrative occupations, including administrative, property and payroll officers, as well as office administrative assistants (general, legal and medical).

1310 - Administrative, property and payroll officers

This minor group comprises administrative, property and payroll officers, including administrative officers, property administrators and payroll administrators. They are employed by governments, government agencies, corporations and associations; property, real estate and strata services management companies and property development companies.

13100 - Administrative officers

Administrative officers oversee and implement administrative procedures, establish work priorities, conduct analyses of administrative operations and coordinate acquisition of administrative services such as office space, supplies and security services. They are employed throughout the public and private sectors. Administrative officers who are supervisors are included in this unit group.

• Illustrative example(s)

  • access to information and privacy officer
  • administrative officer
  • administrative services coordinator
  • forms management officer
  • office administrator
  • office manager
  • office services coordinator
  • planning officer
  • records analyst - access to information
  • surplus assets officer
  • university admissions officer

  All examples

• Inclusion(s)

  • communications service coordinator
  • exam invigilator - post-secondary institution
  • exam supervisor - post-secondary institution
  • implementation officer
  • liaison officer
  • public trustee
  • regional services chief
  • relocation commissioner

• Exclusion(s)

  • Administrative services manager (See 10019 Other administrative services managers)
  • Conference and event planners (See 12103 Conference and event planners)
  • Executive assistants (See 12100 Executive assistants)
  • Property administrators (See 13101 Property administrators)

• Main duties

  This group performs some or all of the following duties:

  • Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
  • Carry out administrative activities associated with admissions to post-secondary educational institutions
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Coordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning and management processes
  • Assist in preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • May supervise records management technicians and related staff.

• Employment requirements

  • Completion of secondary school is required.
  • A university degree or college diploma in business or public administration may be required.
  • Experience in a senior clerical or executive secretarial position related to office administration is usually required.
  • Project management certification may be required by some employers.

• Additional information

  • Progression to administrative service management positions is possible with experience.

13101 - Property administrators

Property administrators perform administrative duties and coordinate activities related to the management and rental of investment property and real estate on behalf of property and strata property owners. They are employed by property, real estate and strata services management companies, property development companies and by government.

• Illustrative example(s)

  • accommodation officer
  • apartment rental agent
  • housing project manager
  • property administrator
  • property leasing coordinator
  • property rentals manager

  All examples

• Inclusion(s)

  • landlord/landlady

• Exclusion(s)

  • Building superintendent (See 73201 General building maintenance workers and building superintendents)
  • Facility operation and maintenance managers (See 70012 Facility operation and maintenance managers)
  • Real estate agents and salespersons (See 63101 Real estate agents and salespersons)

• Main duties

  This group performs some or all of the following duties:

  • Negotiate or approve rental or lease of various properties in a portfolio on behalf of property owners and ensure that terms of lease agreement are met
  • Prepare and administer contracts for provision of property services, such as cleaning and maintenance, security services and alarm systems
  • Coordinate the implementation of repairs, maintenance and renovations carried out on buildings and monitor progress and cost of work for property owners
  • Compile and maintain records on operating expenses and income, prepare reports and review rents to ensure they are at market value
  • Ensure that trouble calls received from clients or tenants are acted upon
  • Administer damage deposits
  • May hire and supervise rental agents, property clerks, building superintendents or other support staff performing operational, clerical or maintenance duties.

• Employment requirements

  • Completion of secondary school is required in all provinces and territories except for British Columbia.
  • A language proficiency index is required in British Columbia.
  • Property administrators must be a minimum of nineteen years of age in British Columbia.
  • Completion of training courses or a vocational program in property or strata management or real estate may be required.
  • Several years of administrative experience as a property clerk, contract clerk, or administrative officer are usually required.
  • Strata property managers must hold a licence in British Columbia.

13102 - Payroll administrators

Payroll administrators collect, verify and process payroll information, determine pay and benefit entitlements for employees, maintain accurate payroll records, and provide payroll information within a department, company or other establishment. They are employed by payroll administration companies and by establishments throughout the public and private sectors.

• Illustrative example(s)

  • benefits officer - payroll administration
  • pay advisor
  • pay and benefits administrator
  • pay and benefits clerk
  • pay clerk
  • payroll clerk
  • payroll officer
  • salary administration officer

  All examples

• Exclusion(s)

  • Benefits officer - government services (See 12104 Employment insurance and revenue officers)
  • Human resources and recruitment officers (See 12101 Human resources and recruitment officers)
  • Payroll clerk supervisor (See 12011 Supervisors, finance and insurance office workers)
  • Personnel clerks (See 14102 Personnel clerks)

• Main duties

  This group performs some or all of the following duties:

  • Maintain and update employee information, such as records of employee attendance, leave and overtime to calculate pay and benefit entitlements, in Canadian and other currencies, using manual or computerized systems
  • Prepare and verify statements of earnings for employees, indicating gross and net salaries and deductions such as taxes, union dues, garnishments and insurance and pension plans
  • Prepare, verify and process all employee payroll related payments, including regular pay, benefit payments, and special payments such as bonuses and vacation pay
  • Complete, verify and process forms and documentation for administration of benefits such as pension plans, leaves, share savings, employment and medical insurance
  • Prepare payroll related filings and supporting documentation, such as year-end tax statements, pension, Records of Employment and other statements
  • Provide information on payroll matters, benefit plans and collective agreement provisions
  • Compile, review, and monitor statistical reports, statements, and summaries related to pay and benefits accounts
  • Prepare and balance period-end reports and reconcile issued payrolls to bank statements
  • Identify and resolve payroll discrepancies
  • May be responsible for the development and/or implementation of payroll policies, procedures or processes

• Employment requirements

  • Completion of secondary school is usually required.
  • Completion of college or other courses in accounting, bookkeeping or payroll administration or Experience in payroll administration is usually required.
  • Payroll association certification may be required.
  • Experience using a payroll system or software may be required.

• Additional information

  • Progression to supervisory positions is possible with experience.