National Occupational Classification (NOC) 2021 Version 1.0

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1 - Business, finance and administration occupations

This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.

12 - Administrative and financial supervisors and specialized administrative occupations

This major group comprises administrative and financial supervisors; specialized administrative occupations; and accounting, insurance and related business administrative occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 2. Occupations classified in TEER 2, as those in this group with a 2 as the second digit of their code, typically require completion of a post-secondary education program of two to three years at community college, institute of technology or CÉGEP; or completion of an apprenticeship training program of two to five years; or supervisory or significant safety responsibilities; or the accumulation of several years of experience and expertise in the subject matter knowledge in a related occupation found in TEER 3, when applicable (TEER 3 includes occupations with a 3 as a second digit in their code).

122 - Accounting, insurance and related business administrative occupations

This sub-major group comprises accounting, insurance and related business administrative occupations, including accounting technicians, bookkeepers, insurance adjusters, claims examiners, insurance underwriters, assessors, valuators, appraisers and customs, ship and other brokers.

1220 - Accounting, insurance and related business administrative occupations

This minor group comprises accounting, insurance and related business administrative occupations, including accounting technicians, bookkeepers, insurance adjusters, claims examiners, insurance underwriters, assessors, valuators, appraisers and customs, ship and other brokers. They are employed in claims departments of insurance companies and as independent adjusters; at head and branch offices of insurance companies; by government agencies, real estate firms and other private companies; by customs, ship and other brokerage establishments; and throughout the public and private sectors; or they may be self-employed.

12200 - Accounting technicians and bookkeepers

Accounting technicians and bookkeepers maintain complete sets of books, keep records of accounts, verify the procedures used for recording financial transactions, and provide personal bookkeeping services. They are employed throughout the private and public sectors, or they may be self-employed.

  • Illustrative example(s)

    • accounting bookkeeper
    • accounting technician
    • bookkeeper
    • finance technician

    All examples

  • Exclusion(s)

    • Accounting and related clerks (See 14200 Accounting and related clerks)
    • Banking, insurance and other financial clerks (See 14201 Banking, insurance and other financial clerks)
    • Financial auditors and accountants (See 11100 Financial auditors and accountants)
    • Payroll administrators (See 13102 Payroll administrators)
  • Main duties

    This group performs some or all of the following duties:

    • Keep financial records and establish, maintain and balance various accounts using manual and computerized bookkeeping systems
    • Post journal entries and reconcile accounts, prepare trial balance of books, maintain general ledgers and prepare financial statements
    • Calculate and prepare cheques for payrolls and for utility, tax and other bills
    • Complete and submit tax remittance forms, workers' compensation forms, pension contribution forms and other government documents
    • Prepare tax returns and perform other personal bookkeeping services
    • Prepare other statistical, financial and accounting reports.
  • Employment requirements

    • Completion of secondary school is required.
    • Completion of a college program in accounting, bookkeeping or a related field
      or
      Completion of two years (first level) of a recognized professional accounting program (e.g., Chartered Accounting, Certified General Accounting)
      or
      Courses in accounting or bookkeeping combined with several years of experience as a financial or accounting clerk are required.
  • Additional information

    • Progression to professional accounting occupations is possible with additional training.
12201 - Insurance adjusters and claims examiners

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

  • Illustrative example(s)

    • adjuster
    • claims examiner
    • claims representative
    • insurance adjuster

    All examples

  • Inclusion(s)

    • production examiner
  • Main duties

    This group performs some or all of the following duties:

    Insurance adjusters

    • Investigate circumstances surrounding insurance claims to determine validity of claim
    • Inspect automobile, home or other property damage
    • Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
    • Determine amount of loss or damages covered by insurance policies
    • Negotiate settlement of claims
    • Prepare adjustment reports.

    Insurance claims examiners

    • Review, examine, calculate and authorize insurance claims investigated by insurance adjusters
    • Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage
    • Ensure claims are valid and settlements are made according to company practices and procedures
    • Consult lawyers, doctors or other relevant individuals to discuss insurance claims
    • Approve automobile, fire, life, disability, dental or other insurance claims.
  • Employment requirements

    • Completion of secondary school is required.
    • A bachelor's degree, college diploma or some post-secondary education
      or
      Several years of experience as a clerk in the claims department or other general insurance experience is required.
    • Several years of on-the-job training and completion of insurance industry courses and training programs are required.
    • Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.
  • Additional information

    • Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance adjusters and claims examiners to professional recognition as a Chartered Insurance Professional (CIP), and with additional university courses, as a Fellow Chartered Insurance Professional (FCIP).
12202 - Insurance underwriters

Insurance underwriters review and evaluate insurance applications to determine insurance risks, insurance premiums and extent of insurance coverage according to company policies. They are employed at head and branch offices of insurance companies.

  • Illustrative example(s)

    • group underwriter
    • insurance underwriter
    • liability underwriter
    • property underwriter

    All examples

  • Inclusion(s)

    • casualty insurance products analyst-designer
    • insurance rating analyst
  • Exclusion(s)

    • Insurance agents and brokers (See 63100 Insurance agents and brokers)
    • Insurance manager (See 10020 Insurance, real estate and financial brokerage managers)
  • Main duties

    This group performs some or all of the following duties:

    • Review individual and group applications for automobile, fire, health, liability, life, property, marine, aircraft and other insurance
    • Evaluate new and renewal applications to determine insurance risks, insurance premiums, extent of insurance coverage and other conditions of the insurance contract using medical reports, rate tables and other documents and reference materials; adjust premiums, coverage or risk itself to make acceptance of new and renewal applications possible
    • Approve sale of insurance policies and ensure compliance with government regulations
    • Provide recommendations on individual or group insurance plan designs
    • Provide underwriting advice and answer inquiries from clients and from insurance agents, consultants and other company personnel
    • Prepare underwriting reports and update insurance forms when necessary.
  • Employment requirements

    • Completion of secondary school and some general insurance experience
      or
      A bachelor's degree, college diploma or some post-secondary education is required.
    • Several years of on-the-job training and completion of insurance industry underwriting courses and training programs are required.
  • Additional information

    • Progression to management positions in the insurance industry is possible with experience.
    • Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance underwriters to professional recognition as a Chartered Insurance Professional (CIP) and, with additional university courses, as a Fellow, Chartered Insurance Professional (FCIP).
12203 - Assessors, business valuators and appraisers

Assessors and appraisers determine the value of land, businesses, estates and other real property, for purposes of sale, purchase, taxation or disposal of assets. Appraisers also determine the value of personal and household items. Business valuators quantify the value of a business, its securities or its intangible assets. Assessors, business valuators and appraisers are employed by government agencies, real estate firms and other private companies, or they may be self-employed.

  • Illustrative example(s)

    • accredited appraiser
    • business valuator
    • chartered business valuator (CBV)
    • property assessor
    • property valuator
    • real estate appraiser

    All examples

  • Inclusion(s)

    • real estate analyst
  • Exclusion(s)

    • Financial and investment analysts (See 11101 Financial and investment analysts)
    • Financial auditors and accountants (See 11100 Financial auditors and accountants)
    • Insurance adjusters and claims examiners (See 12201 Insurance adjusters and claims examiners)
    • Jewellery appraiser (See 62202 Jewellers, jewellery and watch repairers and related occupations)
    • Land agent (See 12102 Procurement and purchasing agents and officers)
    • Market analyst - non-financial (See 41402 Business development officers and market researchers and analysts)
    • Property administrators (See 13101 Property administrators)
    • Right-of-way agent (See 12102 Procurement and purchasing agents and officers)
  • Main duties

    This group performs some or all of the following duties:

    Assessors

    • Assess value of land, building, structures, machinery, equipment and property improvements for purposes of taxation, grants and regional planning and prior to sale or purchase
    • Review and analyze data such as past sales, title searches, engineering and alignment maps, soil maps, subdivision plans, water and sewer plans, leasing cost data and easements
    • Explain assessment process to ratepayers

    May specialize in advising and consulting in a specific field of assessment such as residential, commercial, industrial, institutional or farm lands.

    Business valuators

    • Collect and analyze financial records of a business, such as financial statements, budgets, projections and sales data, to assess its competitiveness or to estimate its market value
    • Prepare reports for estate planning, matrimonial litigation, insurance and business losses
    • Appear as an expert witness before courts, security regulators and other regulatory boards and commissions.

    Appraisers

    • Appraise value of property, building, industrial and commercial machinery and equipment and personal and household items
    • Prepare appraisal reports for lending agencies, insurance companies, government departments, courts, attorneys, creditors, buyers or auctioneers.
  • Employment requirements

    • Assessors require a college diploma in municipal assessment
      and
      accreditation with the municipal assessment association of the province.
    • Business valuators usually require a bachelor's degree or college diploma in accounting, business or commerce
      and
      accreditation with the Canadian Institute of Chartered Business Valuators based on successful completion of its business and security valuation program.
    • Appraisers require a college diploma or vocational training in the field of appraisal
      or
      several years of experience in a position related to the field of appraisal.
    • In Quebec, membership with l'Ordre des évaluateurs agréés du Québec (OEAQ) is required to use the title chartered appraiser.
    • Real estate appraisers usually require several years of experience as a real estate agent, right-of-way agent or property administrator and may require Canadian residential appraiser certification.
    • Appraisers of residential, commercial or industrial property require accreditation with the Appraisal Institute of Canada.
  • Additional information

    • Progression to management positions in each field is possible with experience.
    • Assessors may specialize in advising and consulting in a specific field of assessment such as residential, commercial, industrial, institutional or farm lands.
    • Appraisers may specialize in a specific type of appraisal such as real estate appraisal.
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