National Occupational Classification (NOC) 2021 Version 1.0
1 - Business, finance and administration occupations
This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.
12 - Administrative and financial supervisors and specialized administrative occupations
This major group comprises administrative and financial supervisors; specialized administrative occupations; and accounting, insurance and related business administrative occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 2. Occupations classified in TEER 2, as those in this group with a 2 as the second digit of their code, typically require completion of a post-secondary education program of two to three years at community college, institute of technology or CÉGEP; or completion of an apprenticeship training program of two to five years; or supervisory or significant safety responsibilities; or the accumulation of several years of experience and expertise in the subject matter knowledge in a related occupation found in TEER 3, when applicable (TEER 3 includes occupations with a 3 as a second digit in their code).
121 - Specialized administrative occupations
This sub-major group comprises specialized administrative occupations, including administrative and regulatory occupations, as well as court reporters, transcriptionists, records management technicians and statistical officers.
1211 - Court reporters, transcriptionists, records management technicians and statistical officers
This minor group comprises court reporters, transcriptionists, including medical transcriptionists and those in related occupations; those in health information management occupations, records management technicians, and statistical officers and those in related research support occupations. They are employed by courts of law, provincial and federal legislative assemblies and committees; hospitals, medical clinics and doctors' offices; workplace health and safety boards, health record consulting firms and other health care establishments; and throughout the public and private sectors; or they may be self-employed.
12110 - Court reporters, medical transcriptionists and related occupations
Court reporters record and transcribe verbatim the proceedings of courts, legislative assemblies and committees, and prepare transcripts for use by judges, tribunals and quasi-judicial panels. They are employed by courts of law, provincial and federal legislative assemblies and committees, or they may be self-employed. Medical transcriptionists record, transcribe and edit dictation by physicians and other health care providers, surgical proceedings, health-related reports and other medical documentation. They are employed by hospitals, medical clinics and doctors' offices, or they may be self-employed. Closed captioners, braille technicians and other transcriptionists are included in this unit group.
Illustrative example(s)
- braille technician
- closed captioner
- court reporter
- Hansard reporter
- medical transcriptionist
- transcriptionist
Exclusion(s)
- Legal administrative assistants (See 13111 Legal administrative assistants)
- Medical administrative assistants (See 13112 Medical administrative assistants)
Main duties
This group performs some or all of the following duties:
Court reporters
- Record verbatim proceedings of courtroom using electronic stenograph machine or stenomask
- Respond to requests during court sessions to read back verbatim evidence
- Transcribe recorded proceedings in accordance with established formats
- Verify accuracy of transcripts by checking copy against original record of proceedings and accuracy of rulings by checking with judge
- Research and locate quotes to ensure accuracy
- Respond to requests for transcripts ordered by judges, lawyers or the public
- File and store shorthand notes of court session.
Medical transcriptionists
- Transcribe recorded dictation in accordance with established formats or written documentation from medical reports, correspondence, health records and patient information
- Proofread work for typographical and grammatical errors
- Edit transcripts for missing or incorrect content and formatting.
Employment requirements
- Court reporters require completion of secondary school.
- Completion of a college or other program in court reporting is usually required and the Chartered Shorthand Reporter (CSR) certificate may be required for court reporters.
- Medical transcriptionists require completion of secondary school.
- Completion of a recognized medical transcription program is usually required and the Certified Medical Transcriptionist (CMT) certificate may be required for medical transcriptors.
- Occupations working in Braille usually require education in Unified English Braille (UEB) competence and related studies of 1-2 years.
Additional information
- There is some mobility between occupations in this unit group and other occupations requiring similar knowledge of legal or medical terminology, such as legal or medical administrative positions.
12111 - Health information management occupations
Health information management workers collect, code, record, review and manage health information. They are employed by hospitals, clinics, workplace health and safety boards, health record consulting firms and other health care establishments. Health information management workers who are supervisors are included in this unit group.
Illustrative example(s)
- health information management supervisor
- health information management technician
- health records technician
- medical records unit supervisor
Exclusion(s)
- Health information management consultant (See 11201 Professional occupations in business management consulting)
- Health records administrator (See 10019 Other administrative services managers)
- Health records clerk (See 14100 General office support workers)
- Records management technicians (See 12112 Records management technicians)
Main duties
This group performs some or all of the following duties:
- Classify and code diseases according to an established classification system
- Collect, code, cross-reference and store health records and related information
- Abstract, assemble and analyze clinical data and related demographic information from health records according to established policies and procedures
- Operate information systems to maintain indexes for classification systems and to manage and retrieve health records information
- Prepare medical, social and administrative statistics
- Use and maintain software or information technology systems
- May implement and update health information systems and also provide support and training
- May supervise other health information management technicians and related workers.
Employment requirements
- Health information management technicians and related workers require completion of a recognized two-year college diploma program in health record technology or health information management.
- Health information management technicians and related workers are eligible to write the Canadian Health Information Management Association national certification examination which may be required by employers.
Additional information
- Progression to supervisory positions is possible with experience.
- Progression to management positions is possible with additional training and experience.
12112 - Records management technicians
Records management technicians operate and maintain systems for the collection, classification, retrieval and retention of records, images, documents and information. They are employed throughout the private and public sectors.
Illustrative example(s)
- information management technician
- microfilm records searcher
- records classifier
- records digitizing technician
- records technician
Exclusion(s)
- Health information management occupations (See 12111 Health information management occupations)
- Health records clerk (See 14100 General office support workers)
- Library and public archive technicians (See 52100 Library and public archive technicians)
- Records management specialist (See 11201 Professional occupations in business management consulting)
- Records management supervisor (See 12010 Supervisors, general office and administrative support workers)
Main duties
This group performs some or all of the following duties:
- Implement and update records classification, retention and disposal scheduling plans
- Classify, code, cross-reference, log and store records
- Develop document inventories and maintain indexes for classification systems
- Operate information retrieval systems to research and extract records according to established guidelines in response to requests
- Label, prepare and transfer information files according to established records management life-cycle procedures and schedules
- Maintain access lists for security classified records
- Compile statistics and reports on activities within records management services.
Employment requirements
- Records management technicians usually require completion of a two- to three-year college program in information or records management technology.
- Two to three years' experience in a records management environment may be required.
Additional information
- Progression to supervisory positions is possible with additional training and experience.
12113 - Statistical officers and related research support occupations
Statistical officers and workers in related research support occupations provide statistical and research support services to a wide range of businesses and organizations. These workers conduct statistical routines, monitor trends, compile data and prepare charts, graphs, summaries and reports in support of organizational information needs and research activities. They are employed throughout the public and private sectors. Statistical officers who are also supervisors are included in this unit group.
Illustrative example(s)
- research assistant - generalist (except university)
- research support officer
- social research assistant (except university)
- statistical officer
- technical research assistant (except post-secondary)
Exclusion(s)
- Data entry clerks (See 14111 Data entry clerks)
- Mathematicians, statisticians and actuaries (See 21210 Mathematicians, statisticians and actuaries)
- Policy and program researchers, consultants and officers (See 4140 Policy and program researchers, consultants and officers)
- Survey interviewers and statistical clerks (See 14110 Survey interviewers and statistical clerks)
Main duties
This group performs some or all of the following duties:
- Compile tables, charts, graphs and summarized statistics for integration in research papers and reports
- Process data using statistical software to conduct basic analyses of trends in support of research activities
- Collect, consolidate, cross-tabulate and format data from various sources to prepare draft reports for review by supervisors or researchers
- Assist in collection and tracking of data from monitored use of services and provide information to management and client groups
- May prepare technical documents and monitoring reports on volumetrics and other trend analyses
- May supervise statistical and research support workers.
Employment requirements
- Completion of secondary school is required.
- A college diploma or undergraduate degree in a social science, commerce, statistics or a related field is usually required.
Additional information
- Progression to supervisory positions is possible with experience. Progression to professional occupations in statistics and research usually requires completion of a postgraduate degree.
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