National Occupational Classification (NOC) 2021 Version 1.0
1 - Business, finance and administration occupations
This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.
12 - Administrative and financial supervisors and specialized administrative occupations
This major group comprises administrative and financial supervisors; specialized administrative occupations; and accounting, insurance and related business administrative occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 2. Occupations classified in TEER 2, as those in this group with a 2 as the second digit of their code, typically require completion of a post-secondary education program of two to three years at community college, institute of technology or CÉGEP; or completion of an apprenticeship training program of two to five years; or supervisory or significant safety responsibilities; or the accumulation of several years of experience and expertise in the subject matter knowledge in a related occupation found in TEER 3, when applicable (TEER 3 includes occupations with a 3 as a second digit in their code).
121 - Specialized administrative occupations
This sub-major group comprises specialized administrative occupations, including administrative and regulatory occupations, as well as court reporters, transcriptionists, records management technicians and statistical officers.
1210 - Administrative and regulatory occupations
This minor group comprises administrative and regulatory occupations, including executive assistants, human resources and recruitment officers, procurement and purchasing agents and officers, conference and event planners, and employment insurance and revenue officers. They are employed by governments, government agencies, corporations and associations; convention and conference centres and conference and event planning companies; and federal and provincial courts; or they may be self-employed.
12100 - Executive assistants
Executive assistants coordinate administrative procedures, public relations activities and research and analysis functions for members of legislative assemblies, ministers, deputy ministers, corporate officials and executives, committees and boards of directors. They are employed by governments, corporations and associations.
Illustrative example(s)
- committee clerk
- corporate secretary
- executive assistant
- legislative assistant
Inclusion(s)
- special assistant
Exclusion(s)
- Administrative officers (See 13100 Administrative officers)
- Conference and event planners (See 12103 Conference and event planners)
- Executive secretary (except legal and medical) (See 13110 Administrative assistants)
Main duties
This group performs some or all of the following duties:
- Establish and coordinate administrative policies and procedures for officials, committees and boards of directors
- Analyze incoming and outgoing memoranda, submissions and reports and prepare and co-ordinate the preparation and submission of summary briefs and reports to executives, committees and boards of directors
- Prepare agendas and make arrangements for committee, board and other meetings
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors
- Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors to discuss issues and assess and recommend various courses of action
- Liaise with departmental and corporate officials and with other organizations and associations on behalf of executives, committees and boards of directors.
Employment requirements
- Completion of secondary school is required.
- Completion of a bachelor's degree in public administration, political science or a related discipline or the completion of a college diploma in administration is usually required.
- Experience in a related administrative occupation is usually required.
12101 - Human resources and recruitment officers
Human resources and recruitment officers identify and advertise job vacancies, recruit candidates, and assist in the selection and reassignment of employees. They are employed throughout the private and public sectors.
Illustrative example(s)
- human resources officer
- personnel officer
- recruitment specialist
- staffing analyst
- staffing coordinator
Inclusion(s)
- employment supervisor
Exclusion(s)
- Human resources managers (See 10011 Human resources managers)
- Human resources professionals (See 11200 Human resources professionals)
- Personnel clerks (See 14102 Personnel clerks)
- Training officer - company (See 41210 College and other vocational instructors)
Main duties
This group performs some or all of the following duties:
- Identify current and prospective staffing requirements, prepare and post notices and advertisements, and collect and screen applications
- Advise job applicants on employment requirements and on terms and conditions of employment
- Review candidate inventories and contact potential applicants to arrange interviews and transfers, redeployment and placement of personnel
- Recruit graduates of colleges, universities and other educational institutions
- Coordinate and participate in selection and examination boards to evaluate candidates
- Notify applicants of results of selection process and prepare job offers
- Advise managers and employees on staffing policies and procedures
- Organize and administer staff consultation and grievance procedures
- Determine eligibility to entitlements, arrange staff training and provide information or services such as employee assistance, counselling and recognition programs
- May manage and follow up on the opening of Occupational Health and Safety (OHS) files
- May supervise personnel clerks performing filing and record-keeping duties.
Employment requirements
- A college diploma in a field related to personnel management such as business administration, industrial relations, commerce or completion of a professional development program in personnel administration is usually required.
- Certification as a Certified Human Resources Professional (CHRP) may be required.
- Some experience in a clerical or administrative position related to personnel administration may be required.
Additional information
- Progression to specialist and management positions is possible with experience.
12102 - Procurement and purchasing agents and officers
Procurement and purchasing agents and officers source and purchase general and specialized equipment, materials, business services and land or access rights for use or for further processing by their establishment. They are employed throughout the public and private sectors.
Illustrative example(s)
- contract management officer
- contracts officer
- energy asset surface land analyst
- furniture and furnishings purchaser
- government supply officer
- material management officer
- procurement officer
- purchasing agent
- sourcing specialist
- strategic sourcing analyst
Exclusion(s)
- Purchasing and inventory control workers (See 14403 Purchasing and inventory control workers)
- Purchasing managers (See 10012 Purchasing managers)
- Retail and wholesale buyers (See 62101 Retail and wholesale buyers)
Main duties
This group performs some or all of the following duties:
Procurement agents and officers
- Evaluate risk, assess, prepare forecasts, scenarios and other factors concerning the supply market, and write reports and recommendations
- Provides research and input into the financial sourcing aspects of contracts and calls for tender when information is not readily available
- Identify high impact cost reduction opportunities
- Leverage the organization's buying power to optimize costs, access new suppliers, reduce lead times, and guarantee supply
- Develop and maintain relationships with existing and potential buyers and suppliers to the organization
- Respond to customer service inquiries and clarify requirements and provide information as needed.
Purchasing agents and officers
- Purchase general and specialized equipment and materials, business services and land or access rights for use or for further processing by their establishment
- Assess requirements of an establishment and develop specifications for equipment, materials and supplies to be purchased
- Invite tenders, consult with suppliers and review quotations
- Determine or negotiate contract terms and conditions, award supplier contracts or recommend contract awards
- Establish logistics of delivery schedules, monitor progress and contact clients and suppliers to resolve problems
- Negotiate land acquisition or access rights for public or private use, and may conduct field investigations of properties
- May hire, train or supervise purchasing clerks.
Employment requirements
- Procurement and purchasing agents and officers usually require a bachelor's degree or college diploma in business administration, commerce or economics.
- Procurement and purchasing agents and officers purchasing specialized materials or business services may require a related university degree or college diploma. For example, a bachelor's degree or college diploma in engineering may be required for purchasers of industrial products.
- A certificate in purchasing from the Purchasing Management Association of Canada (PMAC) may be required.
- Previous experience as a purchasing clerk or as an administrative clerk may be required.
- Certification from the International Right of Way Association (IRWA) may be required.
- Sourcing specialists and analysts usually require a bachelor's degree or college diploma in economics, logistics, operations management, finance, engineering, mathematics, or statistical analysis.
- Previous work experience in supply chain for sourcing specialists and analysts is usually required.
Additional information
- Progression to managerial positions is possible with experience.
- Procurement and purchasing agents and officers may specialize in the purchase of particular materials or business services such as furniture or access rights.
12103 - Conference and event planners
Conference and event planners plan, organize and coordinate conferences, conventions, meetings, seminars, exhibitions, trade shows, festivals and other events. They are employed by tourism associations, trade and professional associations, convention and conference centres, governments and by conference and event planning companies, or they may be self-employed.
Illustrative example(s)
- conference and meeting planner
- conference planner
- conference services officer
- convention coordinator
- event planner
- festival organizer
- meeting planner
- special events organizer
- trade show planner
Exclusion(s)
- Administrative officers (See 13100 Administrative officers)
- Advertising, marketing and public relations managers (See 10022 Advertising, marketing and public relations managers)
- Executive assistants (See 12100 Executive assistants)
- Professional occupations in advertising, marketing and public relations (See 11202 Professional occupations in advertising, marketing and public relations)
- Sales and account representatives - wholesale trade (non-technical) (See 64101 Sales and account representatives - wholesale trade (non-technical))
Main duties
This group performs some or all of the following duties:
- Meet with trade and professional associations and other groups to promote and discuss conference, convention and trade show services
- Meet with sponsors and organizing committees to plan the scope and format of events, to establish and monitor budgets and to review administrative procedures and progress of events
- Coordinate services for events, such as accommodation and transportation for participants, conference and other facilities, catering, signage, displays, translation, special needs requirements, audio-visual equipment, printing and security
- Organize registration of participants, prepare programs and promotional material, and publicize events
- Plan entertainment and social gatherings for participants
- Hire, train and supervise support staff required for events
- Ensure compliance with required by-laws
- Negotiate contracts for services, approve suppliers' invoices, maintain financial records, review final billing submitted to clients for events and prepare reports.
Employment requirements
- A university degree or college diploma in business, tourism or hospitality administration is usually required.
- Several years of experience in hospitality or tourism administration or in public relations are usually required and may substitute for formal education requirements.
- Certification relating to special events, meetings or conference management may be required.
12104 - Employment insurance and revenue officers
Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.
Illustrative example(s)
- employment insurance agent
- employment insurance benefits control officer
- revenue officer
- tax collection officer
- tax enforcement officer
Inclusion(s)
- appeal officer
Exclusion(s)
- Financial auditors and accountants (See 11100 Financial auditors and accountants)
- Government managers - economic analysis, policy development and program administration (See 40011 Government managers - economic analysis, policy development and program administration)
- Government managers - health and social policy development and program administration (See 40010 Government managers - health and social policy development and program administration)
- Other financial officers (See 11109 Other financial officers)
- Social policy researchers, consultants and program officers (See 41403 Social policy researchers, consultants and program officers)
Main duties
This group performs some or all of the following duties:
Excise tax revenue officers
- Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
- Examine accounting systems and internal controls of organizations
- Provide advice on reporting and evaluation methods for goods subject to taxation
- Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Government benefits services officers
- Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
- Ascertain the facts on such issues as reasons for loss of employment and availability for work
- Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.
Employment requirements
- A bachelor's degree or college diploma is usually required.
- Several years of related administrative or regulatory experience may be required.
- Completion of specialized government training is required.
Additional information
- Progression to managerial positions in these fields is possible with experience.
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