National Occupational Classification (NOC) 2021 Version 1.0

1 - Business, finance and administration occupations

This broad category comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting), as well as professional occupations in finance and business; administrative and financial supervisors and specialized administrative occupations; administrative occupations and transportation logistics occupations; and administrative and financial support and supply chain logistics occupations.

10 - Specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting)

This major group comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting). These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 0. The occupations classified under TEER 0, as those included in this group with zero (0) as the second digit of their code, are considered management occupations.

100 - Specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting)

This sub-major group comprises specialized middle management occupations in administrative services, financial and business services and communication (except broadcasting).

1001 - Administrative services managers

This minor group comprises administrative services managers, including financial managers, human resources managers, purchasing managers and other administrative services managers. They are employed throughout the public and private sectors.

10010 - Financial managers

Financial managers plan, organize, direct, control and evaluate the operation of financial and accounting departments. They develop and implement the financial policies and systems of establishments. Financial managers establish performance standards and prepare various financial reports for senior management. They are employed in financial and accounting departments in companies throughout the public and private sectors and in government.

• Illustrative example(s)

  • controller - financial services
  • director - financial services
  • director of accounting
  • finance director
  • financial administrator
  • financial control manager
  • financial planning and analysis manager
  • internal audit services manager
  • treasurer

  All examples

• Inclusion(s)

  • corporate risk department manager
  • pension plans administrator
  • pension services manager

• Exclusion(s)

  • Accounting firm manager (See 10029 Other business services managers)
  • Audit firm manager (See 10029 Other business services managers)
  • Banking, credit and other investment managers (See 10021 Banking, credit and other investment managers)
  • Senior managers - financial, communications and other business services (See 00012 Senior managers - financial, communications and other business services)

• Main duties

  This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operation of an accounting, audit or other financial department
  • Develop and implement the financial policies, systems and procedures of an establishment
  • Prepare or coordinate the preparation of financial statements, summaries, and other cost-benefit analyses and financial management reports
  • Co-ordinate the financial planning and budget process, and analyze and correct estimates
  • Supervise the development and implementation of financial simulation models
  • Evaluate financial reporting systems, accounting procedures and investment activities and make recommendations for changes to procedures, operating systems, budgets and other financial control functions to senior managers and other department or regional managers
  • Recruit, organize, train and manage staff
  • Act as liaison between the organization and its shareholders, the investing public and external financial analysts
  • Establish profitability standards for investment activities and handle mergers and/or acquisitions
  • Notify and report to senior management concerning any trends that are critical to the organization's financial performance.

• Employment requirements

  • A bachelor's degree in business administration, economics, commerce or a related field is required.
  • A master's degree in business administration (concentration in finance), or another master's level management program may be required.
  • Several years of experience in accounting, auditing, budgeting, financial planning and analysis or other financial activities are required.
  • Accounting and audit managers may require a recognized accounting designation (CPA, CA, CPA, CMA or CPA, CGA).
  • Investment, treasury, or corporate finance managers may require a recognized financial designation (CFA, CFP, CIM or others).

• Additional information

  • Progression to senior management positions, such as vice-president of finance, is possible with experience.

10011 - Human resources managers

Human resources managers plan, organize, direct, control and evaluate the operations of human resources and personnel departments, and develop and implement policies, programs and procedures regarding human resource planning, recruitment, collective bargaining, training and development, occupation classification and pay and benefit administration. They represent management and participate actively on various joint committees to maintain ongoing relations between management and employees. They are employed throughout the private and public sectors.

• Illustrative example(s)

  • employer-employee relations manager
  • human resources manager
  • industrial relations manager
  • occupational health and safety manager
  • pay and benefits manager
  • personnel director
  • personnel services manager
  • personnel training and development manager
  • recruiting manager
  • staff relations manager

  All examples

• Exclusion(s)

  • Human resources and recruitment officers (See 12101 Human resources and recruitment officers)
  • Human resources professionals (See 11200 Human resources professionals)

• Main duties

  This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of human resources or personnel departments
  • Plan human resource requirements in conjunction with other departmental managers
  • Coordinate internal and external training and recruitment activities
  • Develop and implement labour relations policies and procedures and negotiate collective agreements
  • Administer employee development, language training and health and safety programs
  • Advise and assist other departmental managers on interpretation and administration of personnel policies and programs
  • Oversee the classification and rating of occupations
  • Organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees
  • Direct the organization's quality management program
  • Ensure compliance with legislation such as the Pay Equity Act.

• Employment requirements

  • A bachelor's degree in a field related to personnel management, such as business administration, industrial relations, commerce or psychology
    or
    completion of a professional development program in personnel administration is required.
  • Several years of experience as a personnel officer or human resource specialist are required.
  • Some employers may require human resources managers to hold a Certified Human Resources Professional (CHRP) designation.

• Additional information

  • Progression to senior management positions is possible with experience.
  • Other joint committees led by human resources managers may focus on issues such as alcohol or drug addiction.

10012 - Purchasing managers

Purchasing managers plan, organize, direct, control and evaluate the activities of a purchasing department and develop and implement the purchasing policies of a business or institution. They are employed throughout the public and private sectors.

• Illustrative example(s)

  • contract manager
  • food purchasing manager
  • material manager
  • procurement director
  • purchasing contracts manager
  • purchasing director
  • supply chain logistics manager

  All examples

• Exclusion(s)

  • Procurement and purchasing agents and officers (See 12102 Procurement and purchasing agents and officers)
  • Retail and wholesale buyers (See 62101 Retail and wholesale buyers)
  • Warehousing manager (See 70012 Facility operation and maintenance managers)

• Main duties

  This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the purchasing activities of an establishment
  • Develop purchasing policies and procedures and control purchasing department budget
  • Identify vendors of materials, equipment or supplies
  • Evaluate cost and quality of goods or services
  • Negotiate or oversee the negotiation of purchase contracts
  • Participate in the development of specifications for equipment, products or substitute materials
  • Review and process claims against suppliers
  • Interview, hire and oversee training of staff.

• Employment requirements

  • A bachelor's degree or college diploma in business administration, commerce or economics is usually required.
  • Purchasing managers responsible for units purchasing specialized materials or business services may require a related degree or diploma. For example, a bachelor's degree or college diploma in engineering may be required for purchasing managers responsible for purchasing industrial products.
  • The designation Supply Chain Management Professional (SCMP) or registration in the educational program of the Supply Chain Management Association may be required.
  • Several years of experience as a purchasing agent or officer are required.

10019 - Other administrative services managers

Other administrative services managers plan, organize, direct, control and evaluate departments responsible for corporate governance and regulatory compliance, records management, security services, admissions and other administrative services. Also included in this unit group are managers responsible for departments involved in two or more of the following activities: finance, human resources, purchasing or administrative services. Managers in this unit group are employed throughout the public and private sectors.

• Illustrative example(s)

  • administrative services chief
  • administrative services manager
  • business manager - non-profit organization
  • court registrar
  • court services manager
  • inventory control manager
  • records administrator
  • regional administrative manager
  • security manager
  • support services manager
  • Supreme Court registrar

  All examples

• Exclusion(s)

  • Computer and information systems managers (See 20012 Computer and information systems managers)
  • Court clerks and related court services occupations (See 14103 Court clerks and related court services occupations)
  • Facility operation and maintenance managers (See 70012 Facility operation and maintenance managers)
  • Financial managers (See 10010 Financial managers)
  • Human resources managers (See 10011 Human resources managers)
  • Purchasing managers (See 10012 Purchasing managers)

• Main duties

  This group performs some or all of the following duties:

  • Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
  • Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
  • Direct and control corporate governance and regulatory compliance procedures within the establishment
  • Plan, administer and control budgets for contracts, equipment and supplies
  • Prepare reports and briefs for management committees evaluating administrative services
  • Interview, hire and oversee training for staff.

• Employment requirements

  • A bachelor's degree or college diploma in business administration or a related administrative services field is usually required.
  • Several years of experience at a professional level in business administration, finance or administrative services are usually required.
  • An Associate of the Institute of Chartered Secretaries and Administrators (ACIS), Fellow of the Institute of Chartered Secretaries and Administrators (FCIS) or a Professional Administrator (P Adm) designation may be required for some occupations in this group.
  • Certification in health information management by the Canadian Health Information Management Association (CHIMA) may be required.
  • In Quebec, certification with the Association québécoise des archivistes médicales may be required.
  • Court registrars employed by the higher courts may require judicial credentials.

• Additional information

  • Duties of court registrars can include those of other court services occupations such as court administrator and "Court Clerks" (14103) depending on the location and size of the courthouse.
  • Court registrars in the higher courts may also perform various judicial duties.