National Occupational Classification (NOC) 2021 Version 1.0

6 - Sales and service occupations

This broad category comprises middle management occupations in wholesale and retail trade, and customer services, as well as occupations concerned with wholesale and retail sales, and customer, personal and support service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

64 - Sales and service representatives and other customer and personal services occupations

This major group comprises sales and service representatives and other customer and personal services occupations. These occupations come with Training, Education, Experience and Responsibility (TEER) identified as TEER 4. Occupations classified in TEER 4, as those included in this group with a 4 as the second digit of their code, typically require completion of secondary school; or several weeks of on-the-job training with some secondary school education; or experience in a related occupation from TEER 5, when applicable (TEER 5 includes occupations with a 5 as a second digit in their code).

644 - Occupations in customer, information and protective services

This sub-major group comprises occupations in customer, information and protective services, including customer and information services representatives, and security guards and related security service occupations.

6440 - Customer and information services representatives

This minor group comprises customer and information services representatives, including customer services representatives in financial institutions; postal services representatives; and other customer and information services representatives. They are employed by banks, trust companies, credit unions and similar financial institutions; retail establishments, contact centres, insurance, telephone and utility companies; Canada Post Corporation, courier and parcel express companies and establishments; and other establishments throughout the public and private sectors.

6441 - Security guards and related security service occupations

This minor group comprises security guards and related security service occupations, including security guards, armoured car guards, corporate security officers, private investigators, retail loss prevention officers and workers in other related security service occupations. They are employed by public and private security agencies; residential complexes; educational, cultural, financial and health institutions; retail establishments; investigation service companies; transportation facilities; and organizations throughout the public and private sectors; or they may be self-employed.