National Occupational Classification (NOC) 2016 Version 1.3

• 6 - Sales and service occupations
• 65 - Service representatives and other customer and personal services occupations

655 - Customer and information services representatives

This minor group includes customer services representatives in financial institutions and other customer and information services representatives. They are employed by banks, trust companies, credit unions and similar financial institutions; retail establishments, contact centres, insurance, telephone and utility companies and other establishments throughout the private and public sectors.