National Occupational Classification (NOC) 2016 Version 1.3

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0 - Management occupations

This category includes legislators, senior management occupations and middle management occupations. Senior managers are described in several broad categories. Middle managers are described in more detailed categories that span the entire labour market.

01-05 - Specialized middle management occupations

This major group comprises specialized middle management occupations. It includes administrative services managers and managers in financial and business services, communication (except broadcasting), engineering, architecture, science and information systems, health care, public administration, education, social and community services, public protection services, art, culture, recreation, and sport.

013 - Managers in communication (except broadcasting)

This minor group includes telecommunications carriers managers, postal managers and courier services managers. They are employed by wired, wireless, satellite and other telecommunications carriers, courier companies and Canada Post Corporation.

0131 - Telecommunication carriers managers

Telecommunication carriers managers plan, organize, direct, control and evaluate the operations of a telecommunications establishment, department or facility. They are employed by wired, wireless, satellite and other telecommunications carriers.

  • Illustrative example(s)

    • microwave facilities manager - telecommunications
    • network installation manager - telecommunications
    • network operations manager - telecommunications
    • network services manager - telecommunications
    • operations and transmission services manager - telecommunications
    • regional manager - telecommunications system
    • switching systems director - telecommunications
    • telecommunications facilities manager
    • telecommunications installation manager
    • telecommunications manager
    • telecommunications services manager
    • telephone company district manager

    All examples

  • Exclusion(s)

    • Broadcasting managers (See 0512 Managers - publishing, motion pictures, broadcasting and performing arts)
    • Senior managers - financial, communications and other business services (See 0013 Senior managers - financial, communications and other business services)
  • Main duties

    This group performs some or all of the following duties:

    • Plan, organize, direct, control and evaluate the operations of a telecommunications establishment, department or facility
    • Consult with senior managers to establish policies concerned with the development, operation and maintenance of telecommunications services
    • Direct and control telecommunications traffic volume and flow within assigned areas, through subordinate supervisors and technical staff
    • Analyze and evaluate telecommunications installation, operation and maintenance services and make recommendations for improvement
    • Ensure compliance with telecommunications regulations and directives of government regulatory agencies
    • Liaise with representatives of related or connecting companies to resolve joint telecommunications problems and ensure efficient telecommunications system operations
    • Recruit personnel and oversee their training.
  • Employment requirements

    • A university degree in science, electrical engineering or a related field is usually required.
    • Several years of experience in a related technical profession, including supervisory experience, are usually required.
  • Additional information

    • Progression to senior management positions in telecommunications is possible with experience.
0132 - Postal and courier services managers

Postal and courier services managers plan, organize, direct, control and evaluate the activities and operations in postal facilities and in establishments that provide courier services. They are employed by Canada Post Corporation and by courier companies.

  • Illustrative example(s)

    • collection and delivery operations manager - postal service
    • mail operations manager
    • mail processing plant manager
    • messenger service manager
    • parcel processing plant manager
    • post office manager
    • postal station superintendent
    • production control manager - postal service

    All examples

  • Exclusion(s)

    • Postmasters (See 1214 Supervisors, mail and message distribution occupations)
  • Main duties

    This group performs some or all of the following duties:

    • Plan, organize, direct, control and evaluate the activities and operations of postal facilities and courier service companies, or of operational divisions within Canada Post and courier service companies
    • Co-ordinate the duties of supervisors and other staff
    • Manage the accurate and expedient movement of mail and parcels through postal and parcel sorting facilities
    • Review effectiveness of assigned operations and implement changes to postal and courier operations
    • Prepare and submit budget estimates and administer the expenditures of postal and courier facilities
    • Interview, hire and provide training for staff.
  • Employment requirements

    • A university degree or college diploma is usually required.
    • Several years of supervisory or operational experience within a postal or courier facility are usually required.
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