Variant of CIP Canada 2016 - Cannabis groupings

11. - Computer and information sciences and support services

This series comprises instructional programs that focus on the computer and information sciences and prepare individuals for various occupations in information technology and computer operations fields.

11.10 - Computer/information technology administration and management

This subseries comprises instructional program classes 11.1001 to 11.1099.

11.1001 - Network and system administration/administrator

This instructional program class comprises any program that prepares individuals to manage the computer operations and control the system configurations emanating from a specific site or network hub. These programs include courses in computer hardware and software and applications; local area (LAN) and wide area (WAN) networking; principles of information systems security; disk space and traffic load monitoring; data backup; resource allocation; and setup and takedown procedures.

  • Illustrative example(s)

    • computer and network support technician
    • computer network administrator
    • computer network specialist
    • computer networking and technical support
    • computer networking technology
    • computer systems administration
    • computer systems technician - networking
    • network administration
    • network specialist
    • network support technician

    All examples

  • Exclusion(s)

    • computer hardware technology(15.1203)
    • computer networks and security(11.1003)
    • computer support specialist(11.1006)
    • computer systems networking (university)(11.0901)
    • computer systems service technician(47.0104)
    • computer systems technology(15.1202)
    • management information systems(52.1201)
    • network management(11.1002)
    • telecommunication engineering(14.1004)

11.1002 - System, networking and LAN/WAN management/manager

This instructional program class comprises any program that prepares individuals to oversee and regulate the computer system and performance requirements of an entire organization or network of satellite users. These programs include courses in performance balancing; redundancy; local area (LAN) and wide area (WAN) network management; system migration and upgrading; outage control; problem diagnosis and troubleshooting; and system maintenance budgeting and management.

  • Illustrative example(s)

    • computer network management
    • computer network manager
    • LAN management
    • LAN manager
    • local area network management
    • network management
    • network manager
    • WAN management
    • WAN manager
    • wide area network management

    All examples

  • Exclusion(s)

    • computer systems analyst(11.0501)
    • computer systems networking (university)(11.0901)
    • management information systems(52.1201)
    • network administration(11.1001)
    • network engineering(14.0999)
    • network security(11.1003)
    • telecommunication engineering(14.1004)
    • telecommunications management(52.2101)

11.1003 - Computer and information systems security/information assurance

This instructional program class comprises any program that prepares individuals to assess the security needs of computer and network systems, recommend safeguard solutions, and manage the implementation and maintenance of security devices, systems, and procedures. These programs include courses in computer architecture, programming, and systems analysis; networking; telecommunications; cryptography; security system design; applicable laws and regulations; risk assessment and policy analysis; contingency planning; user access issues; investigation techniques; and troubleshooting.

  • Illustrative example(s)

    • computer and network systems security
    • computer network security
    • computer networks and security
    • computer systems security
    • cyberspace security
    • information assurance
    • information systems security
    • internet security
    • IT security
    • network security

    All examples

  • Exclusion(s)

    • computer forensics(43.0116)
    • computer network administration(11.1001)
    • computer systems analyst(11.0501)
    • security(43.0109)
    • security system technician(47.0110)
    • terrorism and counterterrorism operations(43.0399)
    • wide area network management(11.1002)

11.1004 - Web/multimedia management and webmaster

This instructional program class comprises any program that prepares individuals to develop and maintain web servers and the hosted web pages at one or a group of web sites, and to function as designated webmasters. These programs include courses in computer systems and networks; server installation and maintenance; web page design and editing; information resources management; web policy and procedures; Internet applications of information systems security; user interfacing and usability research; and relevant management and communications skills.

  • Illustrative example(s)

    • web administrator
    • web developer
    • web development
    • web management
    • web manager
    • web site administration
    • web site management
    • webmaster
    • website development

    All examples

  • Exclusion(s)

    • graphic design for print and web(50.0409)
    • web design and development(11.0801)

11.1005 - Information technology project management

This instructional program class comprises any program that prepares individuals to design, develop, and manage information technology projects in a variety of companies and organizations. These programs include courses in principles of project management, risk management, procurement and contract management, information security management, software management, organizational principles and behaviour, communications, quality assurance, financial analysis, leadership, and team effectiveness.

  • Illustrative example(s)

    • information technology project management
    • IT project management

    All examples

  • Exclusion(s)

    • information technology(11.0103)
    • project management(52.0211)

11.1006 - Computer support specialist

This instructional program class comprises any program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. These programs include courses in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

  • Illustrative example(s)

    • computer call centre specialist
    • computer help desk specialist
    • computer support specialist
    • computer technical support specialist
    • information technology contact centre - customer care agent
    • information technology contact centre - technical support agent
    • information technology support specialist
    • IT support specialist

    All examples

  • Exclusion(s)

    • call centre service representative(52.0411)
    • computer and network support technician(11.1001)
    • computer service technician(47.0104)

11.1099 - Computer/information technology administration and management, other

This instructional program class comprises any program not listed above that relates to Computer/information technology administration and management.

  • Exclusion(s)

    • information resources management(52.1206)
    • management information systems(52.1201)
    • network management(11.1002)
    • systems administration(11.1001)
    • web site administration(11.1004)
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