National Occupational Classification (NOC) 2016 Version 1.2

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National Occupational Classification (NOC) 2016 Version 1.2
Introduction
Hierarchical structure

6 - Sales and service occupations

This category contains retail and wholesale sales occupations and customer and personal service occupations related to a wide range of industries, such as accommodation and food services, travel, tourism and cleaning services.

Sales and service occupations can be linked, for the most part, to formal post-secondary or occupation-specific training programs. Others are characterized by periods of formal on-the-job training. Apprenticeship training is available for some specialized service occupations. Progression from sales and service occupations to positions of increased responsibility, or supervision, usually requires occupational experience and may require completion of related training programs.

65 - Service representatives and other customer and personal services occupations

This major group comprises service occupations usually requiring secondary school and some combination of specific training courses or programs of up to two years in duration, on-the-job training, related knowledge or experience and, in some cases, relevant licences or certifications. It includes security guards and occupations in related security services, food and beverage service, travel and accommodation, tourism and amusement services, customer and information services and other personal services.

656 - Other occupations in personal service

This minor group includes image, social and other personal consultants; estheticians, electrologists and workers in related occupations; pet groomers and animal care workers; and workers in other personal service occupations. They are employed by beauty salons, fashion boutiques, modelling schools, image consulting companies and weight loss centres; electrolysis studios, scalp treatment and hair replacement clinics and other similar establishments and cosmetic departments of retail establishments; animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools and pet grooming establishments; and call centres and personal service establishments; or they may be self-employed.

6561 - Image, social and other personal consultants

Image, social and other personal consultants advise clients on their personal appearance, speaking style, manners or other behaviours in order to improve personal or business images. They are employed by beauty salons, fashion boutiques, modelling schools, image consulting companies, weight loss centres or they may be self-employed.

  • Illustrative example(s)

    • etiquette consultant
    • fashion and wardrobe consultant
    • fashion colour consultant
    • image consultant
    • make-up consultant
    • public speaking consultant
    • wardrobe consultant
    • wedding consultant
    • weight loss consultant

    All examples

  • Exclusion(s)

    • Cosmeticians and manicurists (See 6562 Estheticians, electrologists and related occupations)
    • Hairstylists and barbers (See 6341 Hairstylists and barbers)
    • Modelling school instructors (See 4216 Other instructors)
    • Other personal service occupations (See 6564 Other personal service occupations)

  • Main duties

    The following is a summary of the main duties of some occupations in this unit group:

    • Image consultants advise clients on hair colour, hairstyles, make-up, clothing and accessories; may advise on posture, general appearance and manners, and provide courses and seminars on business and social etiquette.
    • Make-up consultants advise clients on type, colour and application of make-up.
    • Colour consultants advise clients on choice of colours for clothing that will complement their appearance.
    • Wedding consultants advise clients on the selection of wedding gowns, floral arrangements, banquet facilities, wedding invitations and other items related to weddings.
    • Weight loss consultants administer commercial weight loss programs, advise clients on diet and exercise and provide related support services.

  • Employment requirements

    • Completion of secondary school is usually required.
    • Specialized training courses are available for colour consultants, make-up and skin care consultants, weight loss consultants and most other occupations in this unit group.
    • Experience and expertise in fashion, art, modelling or related fields is usually required.
6562 - Estheticians, electrologists and related occupations

Estheticians, electrologists and related workers in this unit group provide facial and body treatments designed to enhance an individual's physical appearance. They are employed in beauty salons, electrolysis studios, scalp treatment and hair replacement clinics and other similar establishments and in cosmetic departments of retail establishments such as pharmacies and department stores, or they may be self-employed.

  • Illustrative example(s)

    • beauty treatment operator
    • cosmetician
    • electrologist
    • electrolysis technician
    • esthetician
    • hair replacement technician
    • manicurist
    • pedicurist
    • scalp treatment specialist
    • tattoo artist

    All examples

  • Exclusion(s)

    • Hairstylists and barbers (See 6341 Hairstylists and barbers)
    • Image, social and other personal consultants (See 6561 Image, social and other personal consultants)
    • Make-up artists (See 5226 Other technical and co-ordinating occupations in motion pictures, broadcasting and the performing arts)

  • Main duties

    The following is a summary of main duties for some occupations in this unit group:

    • Estheticians give facial and other body treatments using specialized products and techniques.
    • Cosmeticians advise customers on the use of make-up and other beauty products and apply make-up to customers; may specialize in applying makeup to models or other individuals for special occasions.
    • Electrologists remove unwanted hair permanently from client's face or body using needle only specialized electrical hair removal equipment, laser and other equipment.
    • Manicurists and pedicurists clean, shape and polish fingernails and toenails and provide related treatments.
    • Scalp treatment specialists apply medicated lotions to treat scalp conditions and hair loss.
    • Tattoo artists apply permanent designs to customer's skin, using electric needles and chemical dyes; may also apply temporary designs to customer's skin.
    • Hair replacement technicians (non-medical) prepare and apply custom-made hair pieces to customer's scalp, weave customer's hair to hair pieces and provide scalp treatments.

  • Employment requirements

    • Completion of high school, college or beauty school programs for cosmeticians, estheticians, electrologists, manicurists and pedicurists is required
      or
      On-the-job training is provided.
    • Electrologists usually require certification from an electrologist's educational or training institution.
    • Membership in a provincial or national electrolysis association may be required.
    • Completion of a registered dermal therapy program may be required to provide electrology laser and vascular treatments.
    • Estheticians usually require certification from an esthetician's educational or training institution.
    • Apprenticeship for electrologists, estheticians and nail technicians is available in Manitoba. Trade certification for these occupations is compulsory in that province.
    • A business licence is required for workers in this group who are owners/operators of businesses offering these services.
    • Practitioners offering these personal services are required to adhere to infection control procedures.

  • Additional information

    • There is little or no mobility among the different occupations in this unit group without additional specialized training.
6563 - Pet groomers and animal care workers

Animal care workers feed, handle, train and groom animals and assist veterinarians, animal health technologists and technicians and animal breeders. Pet groomers clip coats, bathe and otherwise groom pets. Workers in this group are employed by animal hospitals and clinics, animal shelters, breeding and boarding kennels, zoos, laboratories, retail pet shops, dog training schools, pet grooming establishments, or may be self-employed.

  • Illustrative example(s)

    • animal care worker (except farm)
    • dog groomer
    • dog trainer
    • kennel attendant
    • laboratory animal attendant
    • pet groomer
    • pound attendant
    • veterinary attendant
    • zoo attendant

    All examples

  • Exclusion(s)

    • Animal health technologists and veterinary technicians (See 3213 Animal health technologists and veterinary technicians)
    • Animal nutritionists (See 2121 Biologists and related scientists)
    • Horseshoers (See 7384 Other trades and related occupations, n.e.c.)
    • Marine mammal trainers (See 2121 Biologists and related scientists)
    • Sheep shearers (See 8431 General farm workers)

  • Main duties

    Workers in this group perform some or all of the following duties:

    • Prepare food and feed animals, fish or birds at scheduled intervals
    • Clean and disinfect cages, pens and surrounding areas
    • Shampoo, clip and groom animals
    • Assist veterinarians and animal health technologists and technicians to inoculate and treat animals
    • Assist animal breeders to handle and nurture animals
    • Assist scientists and researchers in conducting laboratory tests with animals
    • Monitor and document animal behaviour
    • Train dogs to obey commands and perform specific duties in response to signals.

  • Employment requirements

    • Completion of secondary school is usually required.
    • Depending on the type of work performed, training courses in animal handling, grooming or dog training are usually required. Animal health or veterinary assistant college courses may be required for animal care workers.

  • Additional information

    • Progression to animal health technology occupations is possible with additional training.
6564 - Other personal service occupations

This unit group includes occupations, not elsewhere classified, that provide psychic consulting, fortune telling, astrological services and other personal services. They are employed by call centres and personal service establishments, or are self-employed.

  • Illustrative example(s)

    • astrologer
    • chat line agent
    • dating service consultant
    • fortune teller
    • psychic consultant
    • psychic reader

    All examples

  • Exclusion(s)

    • Image, social and other personal consultants (See 6561 Image, social and other personal consultants)
    • Massage therapists (See 3236 Massage therapists)

  • Main duties

    The following is a summary of main duties for some occupations in this unit group:

    • Astrologers chart and interpret stellar and planetary positions on a horoscope to predict future events and trends for a client or the general public.
    • Psychic consultants and related advisors provide personal advice to clients based on various schools of thought.
    • Other service providers included in this group offer a wide variety of personal services not elsewhere classified.

  • Employment requirements

    • A period of training under the guidance of a practitioner is usually required.
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