North American Product Classification System (NAPCS) Canada [Provisional Version 0.1]

561023.6 - Call centre services

Making or receiving telephone calls on behalf of others, for such purposes as marketing clients' goods or services, providing customer assistance, and providing answering services.

North American Product Classification System (NAPCS) Canada [Provisional Version 0.1] - Classification structure
Code Title
561023.6.1Call centre telemarketing services Call centre telemarketing services
561023.6.2Call centre customer assistance services Call centre customer assistance services
561023.6.3Call centre services for market research and polling Call centre services for market research and polling
561023.6.4Other call centre services Other call centre services
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